Benefits Tips
Discussion List
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How do I edit a pending action for an employee who has a suspended benefit?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Benefit Elements not updating in Payroll ElementsSummary: We corrected a few Elements named linked to our Critical Illness plans. However, the updated Element name is not reflected in the Payroll Element (after running…
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Benefits: Collapsing Life EventsSummary: Hello, We have a requirement which perhaps include the use of collapsing life events. Actually We have two programs. Program 1 - Company Car (People are enrolle…
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Disenroll using HDL to change Original Effective DateSummary: We need to update most of our employees with a different Original Effective Date. After creating the Benefits Administration Life Event, we were advised to use …
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Benefits: How to void potential life events in mass?Summary: Hello, Is there a way to void or delete these potential life events in mass? We want these 2 potential life events to be deleted in mass as every employee has t…
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Unable to close action item when life event is in closed statusSummary: We are trying to close the action item via Manage Action item process but unable to close as getting warning in log file No Life event found in started status f…
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Dependent Requires GenderSummary: Is there a way to require that a Gender be selected for dependent contact types? i.e., If a employee is selecting a child for benefits but that child record is …
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Override Proof of Good Health CertificationWe have the Plan level requirement for Proof of Good Health for Voluntary Employee Life and Voluntary Spousal Life on. After open enrollment, it created suspensions for …
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Benefits: Benefit Tile not appearing in self-serviceSummary: Hello, we're moving setup from Dev to Test environment and with the custom employee role; In Me Tab, we cannot see benefits tile. We have reviewed this document…
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Benefits: How to remove annual amount for a specific program only?Summary: Hello, Our client wants to remove annual amount of a rate displayed on the enrollment page for a specific program only. We have created many programs but only f…
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How to Terminate Dependents when employee is Terminated?Summary: Hi Experts, we have an issue with contacts being active after the employee is terminated, can I know how this can be tackled? basically, we are having issues wi…
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Benefit OverridesSummary: Content (required): We tried to do an override on a single benefit for a specific individual and need help in understanding the dates. There is an override thro…
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Test Benefits Self serviceSummary: Hi Experts, I have a question regarding Employee self-service, before responsive UI, we used to have the option to search any employee name and enroll or test t…
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Benefits: Cannot delete an Unrestricted Life Event that is in 'Added' StatusSummary: Hello, As a benefit specialist, we're unable to delete an unrestricted life event that's in Added Status. Refer to below screenshot. Can Someone advice on how t…
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Can we use Benefits Alert for life events except Open Enrolment?Summary: Business want employees to received Alert when there is pending actions for life events (not only open enrolment). Content (required): For life events like "Add…
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How do you remove a deceased dependent?Summary: Entering date of death makes a dependent ineligible for Med/Den/Vis. They no longer appear. However, they still show up as beneficiaries on life plans and still…
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Benefits: The date of birth is later than the start date of the person recordSummary: Hello, We have added 'Expected Child' as a contact relationship in the list. This relationship allows a person to create a contact (Expected Child) and not spec…
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Benefits: With new unrestricted life event, existing options are uncheckedSummary: Hello, We're facing an issue with our unrestricted program. The issue is that the benefit specialist enrolls the employee in the unrestricted program with optio…
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1 prior coverage end date rule is not working as expectedSummary: For Promotion Life event, we have waiting period logic and coverage should start first of next month after waiting period ends. Coverage start date is working f…
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Calendar of recommended tasks a Benefits Administrator should perform on a regular basisSummary: I'm looking to create a calendar of recommended processes/activities a benefits administrator should do on a regular basis. I want to document the tasks that ar…
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Unrestricted Open for ConversionSummary: Can we use Unrestricted Open life event for Conversion? Content (required): Can we use 1 evaluated unrestricted open life event with 01/01/2014 date for convers…
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Benefits: Approved documents not showing in Certification section of Enrollment PageSummary: Hello, After the benefit specialist has approved a document, it should be visible under 'Certification' section. However, it is not displaying. Look at below sc…
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Is it possible to change the HSA amounts without opening a Life event?Summary: Hi Experts, we have a requirement to configure the Benefits setups to allow the changes in HSA amounts throughout the year without opening a Life event. can you…
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Benefits: How to set up Global Transfer Life Event in an Unrestricted Program?Summary: Hello, We have an unrestricted program named 'Fondation Chantecler'. We have a requirement that upon Global Transfer, the employee should have the same plan and…
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Fusion Benefits: Salary change life event to trigger based on Fast FormulaSummary: Hello, We have an unrestricted program named Fondation Chantecler. We're aware that we cannot add life events in an unrestricted program. We have a requirement …
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Benefits: Annual Amount going to element entries instead of monthly amountSummary: Hello, We have a program named Fondation Chantecler. (It's based on unrestricted enrollment). We have set the rates to Per-pay-period but on an employee's eleme…
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Benefits: Apart from open period, for other life events, annual amount is going to element entries.Summary: Hello, we’re having an issue concerning amount going to element entries. Please refer to attached document. Please advice on how for other life events, monthly …
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Loading Dependents demographic data by HDLSummary: Content (required): Hello experts, We need to load dependent demographic information in HCM by HDL. Is it possible? If so, please could you provide the HDL file…
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Way to handle new life event interrupting the current wait period for a processed life eventSummary: Currently we have a waiting period for benefits for a new hire life event. If during the time the waiting period is active, if an employee gets another life eve…
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Benefits: How to show dependent plan only when a contact exists on People to cover page?Summary: Hello, We have a requirement to show a dependent plan only if the contact exists on the people to cover page. For example: Below screenshot is for an employee w…