Category 235
Discussion List
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Query on Impact of 25D New FeaturesChange Asset Addresses and View Additional Subscription Details We need to understand whether updating the asset address through this feature applies the change only wit… -
Improve Agent Efficiency with the Button BarSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Fusion Cloud -Unable to add a new line for an existing AR invoice using REST APISummary: We are trying to add a new line to the existing 'Incomplete' AR invoice for both Manual and DOO sources. We are getting error:400Bad Request. Content (please en…
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Need an API to update GRN in oracle FUsionHello team, We are looking for an API which can directly update the GRN. Today Oracle provides API to create GRN but for update the process seems to be different. When t…
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Redwood Features and Service Center BehaviorHi, we had already opened service requests about this last year and we were told that Redwood does not support After Create triggers. We wanted to check whether this is …
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Should payroll time types be displayed according to the host country ?For employees on a global temporary transfer, the payroll time types are still displaying from the home country. Is there a way to change this so that the host-country t…Hema Durairaj 5 views 0 comments 0 points Started by Hema Durairaj Payroll and Global Payroll Interface (GPI)
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Is it possible to update solution notes automatically when service request is closed?Summary: Hi @Edson Junior, Oracle @Karyn Kurland-Oracle, with the help of Generative AI features is it possible to update solution notes automatically when service reque…
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Warranty Field Missing on Asset Default PageSummary: The Warranty field is not visible under Service > Assets > Default Page for an Asset, unlike in the demo instance. Please guide us we really need this supplier …
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How to assign agents automatically in Help Desk?We need to know how to automatically assign the corresponding agents of the categories The steps were performed: Create queues for categories (Task - Manage queues for H…
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In Redwood UI, the action plans are starting automatically as soon as they are associated with SRWe have created multiple Action Plan templates that we associate with Service Requests. In the Redwood UI, when an Action Plan is added from the Action Bar of the SR, th…
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Is Oracle fusion maintenance available for mobile devicesSummary: We have a requirement to execute maintenance work orders in mobile devices like tablets or hand held devices. Content (please ensure you mask any confidential i…
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Unable to Use AI Agent Team in Service Center UISummary: We have created an AI agent team using a Admin user; however, the agent is not available for selection or use within the Service Center object UI in Smart actio…
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How to conditionally set the field value on the Service Request Create pageHi there 👋, In this video, Athira S. Nair from our UI Events Framework team discusses the importance of setting field values conditionally and introduces a solution that…Edson Junior, Oracle 299 views 2 comments 0 points Most recent by Edson Junior, Oracle Fusion Service -
The report prompt doesn’t appear on the same page when I apply the report filter.Summary: We created a report-level prompt, not a dashboard prompt. We need the prompt and the report to remain on the same page, but when we apply the prompt filter, the…Kanne Ramu 17 views 1 comment 0 points Most recent by RVohra Reporting & Analytics for Fusion Service
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Can we restrict to show only desired languages in the Language picklist on Login PageSummary: Can we restrict to show only desired languages in the Language picklist on Login Page Content (required): Hello, We want to display only 2 languages on the Lang…
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After completing required Redwood setup, the existing service requests are not visible in Redwood UISummary:After completing the required Redwood setup, the existing service requests are not visible in the Redwood UI Below are the steps followed to enable the Redwood U…
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E-Invoicing requirements for Belgium local authorities for 2026 implementationWe have E-Invoicing requirement for Belgium region, Is oracle providing any solution for 2026 Implementation.
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Enabling Custom Menu for Image & PDF Previews in SR Attachments - Oracle Fusion ServiceOverview Oracle Fusion Service provides an out-of-box (OOB) preview capability for image attachments exclusively within the Service Request (SR) object. This functionali…
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How to get the Static IP & SSH Key for Payroll Integration with BankWe are integrating Oracle Fusion HCM with the bank server for salary processing and require the following: -Static IP for both Test and Production environments to be sha…
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Data of ANC_PER_ABS_ENTRY_DTLS table is inconsistentWe have a requirement where a custom BI report used to extract the annual accrual entitlement for the Absence Plan called Wellness Days. The report is run annually. The …
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Clarification on PIM business Events in NIR and Change ordersSummary: Clarification on PIM business Events in NIR and Change orders Content (please ensure you mask any confidential information): We are developing the Integration w…Sujay Parab-Oracle 13 views 2 comments 0 points Most recent by Sujay Parab-Oracle Reporting and Analytics for SCM
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Is it possible to show the Installed Base Asset Lot Number on the Service RequestSummary: We are using both lot and serial controlled products in service. We have the Installed Base Asset Serial Number field on the service request, but we don't seem … -
Redwood : Smart Actions based on Object FunctionsSummary: Creation of SR Smart Actions based on Object Functions does not have option 'Object function returns a URL' and 'Browser Window Target' Content (please ensure y…
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Load Interface File for Import scheduled process using Rest APISummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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I am getting Issue while posting journal Batch which is from payables Invoices.While I am Posting Journal Batch getting the following error: The posting process can't continue as there are missing dimension members. Details: No journals were posted…Venkata Rami Reddy 37 views 4 comments 0 points Most recent by Venkata Rami Reddy Payables, Payments & Cash Management
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How can we enable edit and delete option for internal notes and customer notes in service requests?Currently, Internal Notes and Customer Notes in Service Requests cannot be edited or deleted, which leads to outdated or incorrect information remaining in the system. I…
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How to remove add contact button from service request edit page in redwoodSummary: @Edson Junior, Oracle, could you please help how to remove "add contact" button from service request edit page in redwood? Content (please ensure you mask any c…
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Redwood Service Un-Expected BehaviorI'm working on a Redwood service implementation, and I'm facing an issue with the Details page in Visual Builder. The page is being displayed using the Action Plan fragm…
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How to migrate Service Assignment rules criteria with inactive category or Business Unit?Summary: I am in the process of migration Classic Help Desk to Next Gen Help Desk. I've completed running job1, 2 ,3 and 4. Next step is to create assignment rules manua…
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In service request work order, looking for approval when user create new parts requestSummary: In fusion service, when service request is created and work order also created, the user goes to request parts under this work order, we were requested to contr…