Category 235
Discussion List
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how to use processPaymentCard function in CreditCard soap serviceSummary: Im currently trying to use the operation below to create a new credit card for a customer. Service WSDL URL: https://servername/fscmService/CreditCardService?WS… -
How could I obtain any metrics from Live chat feature.Summary: I am implementig the new feature "Live chat" for the helpdesk module, I want to kow How could I obtain any metrics from this tool Content (please ensure you mas…
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Configure AI Similarity ServiceSummary: I am trying to configure Service Request Similarity feature on demo environment: https://etaj-dev5-fa.aiapps.ocs.oraclecloud.com/crm-svc/ai-similarity For this …
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Assessment template questions (more than 20 not visible)Team, We have a Assessment template with 22 questions. when we are using this template in account it shows only 20 questions. We are not seeing the 21st and 22nd questio…Ravikumar S-Oracle 1 view 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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How to make a custom field searchable on role basisSummary: Requirement is I need to make a field searchable on saved search on job role basis Content (please ensure you mask any confidential information): Version (inclu…
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Unable to close the SR sub tab when open from install base asset screen sub tabSummary: Unable to close the SR sub tab when open from the install base asset screen. Navigation: Supply chain execution>Maintenance management> Manage asset screen > Se…Ashu Rewri - Trinamix 41 views 5 comments 0 points Most recent by Karyn Kurland-Oracle Supply Chain Orchestration
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Encountering an error on creation of Form template in Visual builderSummary: Unable to create a fom template in visual builder studio. Simply going to templates and create new template at the very fist point it says that this form layout…
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Is there any way to call global function/Webservice with the Item Actions menu in Oracle cloud PDHIs there any way to call global function/Webservice with the Item Actions menu in Oracle cloud PDHChandralekha 11 views 1 comment 0 points Most recent by Sitanshu-Oracle Product Master Data Management
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Requirement to upload Customer Contacts in BulkHi Team,We have a requirement to upload customer contact in bulk. we tried uploading contact through FBDi file but that is very time consuming & complex process for the …Pratik_Rathod-Oracle 22 views 2 comments 0 points Most recent by Pratik_Rathod-Oracle Fusion Service
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ADAPTIVE LEARNING FOR ENTIRE INVOICE AND SUPPLIER CORRECTIONSHi All, Could anyone help me that what is the use of this feature. How it will be useful. Please do share the thoughts and screenshots if possible. What is the use of th…Pravalika.Kesari 51 views 2 comments 0 points Most recent by Akanksha Bhardwaj Payables, Payments & Cash Management
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Highlighting of SR based on the SR Status on the SR Landing pageHi Team, Can you please let us how can we highlight a Service Request record on SR Landing page based on the SR status or any other attribute. This is a business require…
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B2B Service for Incident ManagementSummary: Can the Oracle B2B Service Request/Center used for raising service requests also be utilized for reporting incidents? Content (please ensure you mask any confid…
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Is Redwood experience (Service Center) available to Partner Relationship ManagementHi Team, We have the visibility of SR in simplified UI, when we assign the SR to Partner User. But the user doesn't have visibility to Server Center - Redwood Version of…
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how to show moving notification or simple notification on layoutsSummary: Requirement is whenever I open service request Layout I need to show moving notification in red line. Content (please ensure you mask any confidential informati…
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Restrict DCS User to send email update on RESOLVED status SR and get autopreply notification emailSummary: If SR is in Resolved Status then can we restrict DCS End Users for sending their email reply update to Service Request Area under Messages. Like example - DCS u…
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How to see recently viewed records in service center?Organization: Terex corporation Summary: Users wants to see recently viewed cases in service center. Is there any way we can see these records? Content (please ensure yo…
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Fusion Service/Case Management in an HR contextSummary: Hi, we're working with a prospective customer who needs case management for HR related activity. The customer does not have HCM and thus HR Help Desk is not app… -
Use groovy to pull person number from Affected PartyHi, does anyone know if it's possible to use Groovy to pull employee data from the Affected Party in Help Desk? For example, populate a custom field with the Affected Pa…
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Is it possible to validate Indian Defense PAN/GST number using Validation Rule?We are validating the Normal PAN and GST number as per the GST/PAN number format provided by Government portal, Attaching PDF. But No information available for Defense P…Siraj Pathan 94 views 1 comment 1 point Most recent by Radhika Abhyankar-Support-Oracle Fusion Service
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How to use Smart Action to open a dialogOverview This guide provides an overview of how to use Smart Action to open a dialog. The approach described can be utilized to address various use cases, including upda…Edson Junior, Oracle 142 views 2 comments 0 points Most recent by Edson Junior, Oracle Fusion Service -
Getting error when trying to fetch profile values in field trigger before insertHi Everyone, we are getting error when creating error after adding the below condition in if (oracle.apps.fnd.applcore.Profile.get("SERVICE_2_0_SR_LIST").contains(Catego… -
How many contacts can be linked with a single Account in B2B Fusion?To determine the maximum number of contacts that can be linked to a single account in Oracle B2B Fusion, ensuring compliance with system constraints and maintaining opti…KP Kishan Patel 23 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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Credit Card Webservices in Oracle FusionJust want to ask if we have APIs in Fusion for the following functions. create a new Credit Card Token in Fusion create a credit card payment in Fusion
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How to bring contacts from AR(account Receivable) to B2B service fusion? Please guide meSummary: How to bring contacts from AR (account Receivable) to B2B service fusion? Please guide me Content (please ensure you mask any confidential information): Version…Siddharth Bhamare 1 view 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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How Maintenance Work Orders Transferred to Fusion service workorders without using Service LogisticsSummary: How Maintenance Work orders Transferred to Fusion Service workorders Without Using Service Logistics Content (please ensure you mask any confidential informatio…Siddharth Bhamare 13 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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Need to add or condition in milestone configurattion task in when completes taskSummary: We are configuring the milestones , here we defined multiple levels for the SR , but in any case SR can be set to resolve so that time milestone should set as c…
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Is it now possible edit default filter settings for Service Request subtab in Account details page?Hi, On the Account Details page, there is the subtab "Service Request," which features a default filter that excludes "Resolved" and "Closed" statuses and we would like …