Category 235
Discussion List
-
Redwood - How to Prevent Create Work Order Page from Loading if Service Request Contact is Null?Summary: Hi @Edson Junior, Oracle @Karyn Kurland-Oracle Could you please help to achieve this use case in redwood service center? When we create work order from service … -
Invocation of service URL used in connection failed with status code 411 Length Required.Webservice call is getting failed showing the below error Exception in expression "oracle.apps.crm.service.svcMgmt.srMgmt.model.entity.ServiceRequestEO" trigger "SBP_EBS… -
Is there a way to reset a PVO in a particular job from DB or any REST API or any other way in BICC ?We are looking to reset a PVO in a specific job by any other options like REST or other API or DB. We don't want to perform from the BICC page. If there are any inputs o…
-
Documentation on Service Profile NotesSummary: Is there any documentation on Service Profile Notes? Content (please ensure you mask any confidential information): Service profile allows user to manage notes …
-
How to Enable Drill-Down on custom field “Bill To Customer” in Sales Order List?Summary: In the Sales Order list, the Bill To Customer column currently shows static text (e.g., customer name or number).How can we make this field a clickable drill-do… -
SR Due date calculation is delayedSummary: We have a requirement from client, where on the click of the button on the Service Request, the due date of service request needs to be copied from the SR to al…
-
Based on field value change the new fields should be added to the pageHi Team, We have a requirement in the Helpdesk module where, whenever the Category field value is changed, a set of Descriptive Flexfields (DFFs) should be dynamically a…
-
Solution for automated process allowing external customers to access Bill Management using Entra IdOur client require their external customers to have access to the Oracle Bill Management module. We have explored the setup detailed in the following links however the p…AdamSawyers 41 views 1 comment 0 points Most recent by Andrada-Oracle Fusion Applications Administration
-
Multiple POs in a single invoiceSummary: Content (please ensure you mask any confidential information): Hi, We are in the process of implementing IDR and have a scenario where one invoice is sent for m…Sheneli98 111 views 1 comment 0 points Most recent by MiaM-Oracle Payables, Payments & Cash Management
-
HR Help Desk - Service manager unable to access to all the ticket and queuesSummary: HR Help Desk - Service manager unable to access to all the ticket and queues Content (please ensure you mask any confidential information): My customer would li… -
Get Work Order Details for a Service RequestHi We have a requirement to get the Service Request details along with the associated work order detail in a report. A possible join can be the the SR Number and Work Or… -
Does Oracle round the amounts when applying partial payments?Hello, When our users try to apply partial payments to an invoice, they are getting this error: "The total reference amount exceeds the amount of the payment." Could thi…Daymond Nichols 1 view 1 comment 0 points Most recent by Melinda Uhland-Oracle Payables, Payments & Cash Management
-
Facing issue while creating Internal message under service request using groovySummary: Facing issue while creating Internal message under service request Error message: Content (please ensure you mask any confidential information): Version (includ…
-
Adding Attachments During SR Creation via REST APIHi Team, I have a query regarding adding attachments during the creation of a Service Request (SR) through a REST API call. From the REST API documentation, it seems tha…
-
Link one Service Request to multiple Instal base AssetsSummary: The Service Request application by default allows to only select one Install Base Asset on Service Request. How to select multiple IB Assets on Service Request?… -
Can we use both Classic and Next Gen HR Help DeskHello Experts, We have a requirement where there are 2 different types of Help Desk Requests and the access to raise 2nd type should be available restricted set of emplo…
-
Need specific Date From and To for join of HRT_EXT_RATING_LEVEL_UE to HRA_EVAL_SECTIONS_RATINGS_UESummary: My extract is picking up EVERY Rating Level (Codes 1-5) with JOIN HRT_EXT_RATING_LEVEL_UE to HRA_EVAL_SECTIONS_RATINGS_UE using connection by Model ID but i nee…
-
Person Management-Redwood or Responsive UIHow to enable Responsive or Redwood Pages for Person Management.
-
Unable to Backup Knowledge Management Articles with Attachments via REST API.Summary: We are attempting to back up Knowledge Management articles, including their attachments, from our Oracle Fusion environment using REST APIs. We have reviewed th…
-
Redwood Service Center -- We want to disable "Update Asset" Smart action from Redwood Service CenterSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
Update WO field to Multi Select choiceSummary: We have a Fixed Choice field: temporary_data_c which is currently set as Single Select Choice List - can it be changed to Multiple Select Choice List ? Please n…
-
How To Create a Multiple Select Choice ListIf you need a Multiple Select Choice List, you can achieve this by defining it as an FCL (Flex Code List) with Multiple Select Choice List enabled. In Oracle Visual Buil… -
Groovy to insert messages from Service request headerSummary: Based on an attribute value on Service request header, Would like to insert an internal note row in message tab via groovy Content (required): def srid = getAtt…
-
use cases for action plansI would love to hear from other customers what they are using Action Plans for. What are some use cases? Has it been helpful, etc.?
-
Need Guidance: HRHD Status Configuration – Nested vs Top-Level StatusesSummary: Content (please ensure you mask any confidential information): Hi all, I’m reviewing status setup in Oracle HR Help Desk. Can we create nested statuses under ex…
-
Not able to fetch service request due date in groovySummary: We are using milestones to calculate the due date on the Service request, this calculation is oracle behavior and we do not have any visibility about where it i…PranjalSingh 11 views 1 comment 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
-
Can we set up an EL Expression to hide a tile based on Employee's Collective Agreement?We received a personalization request from the client asking if we could create an EL Expression that would hide the Time and Absences Tile from Employees assigned to ce…
-
Is there an extension or plan for ability to create inline editing on the SR list page (redwood)?Summary: We would like to update the SR landing page with the ability to inline edit the returned records. This would help provide a more effective and streamlined user … -
How can we default the BU and Ledger at Import Payables Invoices program?How can we default the BU value and Ledger Value at parameters of the Import Payables Invoices program.Venkata Rao Bejjipalli 11 views 1 comment 0 points Most recent by Julian Challenger-Oracle Reporting and Analytics for HCM