Category 276
Discussion List
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Group by Lower Level ProductContent Hello, I am trying to create a simple count by product report. However, I am getting duplicate outputs. The product hierarchy looks like this: Product Level 1/Pr…Matthew Bird 39 views 5 comments 0 points Most recent by Bhagwan Singh Mer Reporting & Analytics for B2C Service -
Report with Roll-Up Totals - Need %'sContent I'm trying to add a % of total incidents by category. I have the Category as my roll up but no total incidents configured. I can't get a total on the report so I…Jill Klima 19 views 1 comment 0 points Most recent by Jill Klima Reporting & Analytics for B2C Service -
Is it possible to date_group on weeks other than Sun - Sat?Content Answer http://crm.rightnow.com/app/answers/detail/a_id/2116/ from RN's KB gives a few alternatives, but if I want to show multiple weeks from Friday to Thursday …Chris Martin-125966 37 views 11 comments 2 points Most recent by Chris Martin-125966 Reporting & Analytics for B2C Service -
Pay attention to table joins!Content Be sure to check how your tables are set up and that you are using the right kind of join when creating your report. (Edit report > Home Tab > Tables) By default…Sean Austin 43 views 0 comments 4 points Most recent by Sean Austin Reporting & Analytics for B2C Service