Category 453
Discussion List
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How to add text under pending actions in benefits redwoodSummary: We are trying to add text under Quick actions pending action in employee self-service landing page in redwood.Kindly advise Content (please ensure you mask any … -
RLOG supported in 25C ??RLOG supported in 25C ?? We are in 25C and there are no rows returned when we query select * from HWM_RULE_FF_WORK_LOG
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Benefit Plan Impacted Due to Seniority Date Reset After Global TransferWe are facing an issue in our client’s Oracle HCM Fusion environment related to Benefits and Seniority Date handling during Global Transfers. When an employee undergoes …
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The Plan is enabling option to enroll even after setting Enrollment rule as AutomaticSummary: Hi All, We have created a plan. It doesn't have any options. We want to make it auto enrolled and the employee shouln't have option to enroll or de-enroll. I ha…
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Flex Credits Configuration Not Forfeiting Excess Flex Credits, Transfers full amount to payrollSummary: We have a Flex Credit Pool of $500. Used Credits$288.00 Unused Credits$212.00 Earnings Element Entry is still $500 Content (please ensure you mask any confident…
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how to get old and new coverage amount in "Enrollment Certification Required" formulaWe want to make EOI required when the coverage amount is more than 150K or if increment i smore than 10K. so we need to have Old Coverage Amount New Coverage Amount incr…
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Unable to re-order Quick Actions under Me and My Client Groups for BenefitsSummary: We are trying to re-order the Quick actions in Benefits Service Center and Benefits Activity Center. Content (please ensure you mask any confidential informatio…
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Unable to disable Edit Icon in Person Benefit Balances under Benefits Administration using SecuritySummary: Unable to disable Edit Icon in Person Benefit Balances under Benefits Administration using Security Steps: Navigate to Benefits Administration > Benefits Servic…
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Redwood - Family And Emergency Contacts Page - Gender Field not requiredSummary: We have observed an inconsistency in the behavior of the Gender field when create new contact. In the responsive pages, the field is mandatory for some countrie…
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HSA Contribution Cross over issueSummary: The HSA contribution is deducting an extra pay period amount if the employee who already enrolled in HSA decides to waive off in the next year during open enrol…
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Confirmation statement link redirected from the View Report button in Self-service pagesWe would like to understand if we can change the link/pathway which is being redirected to, upon clicking the "View report" button in the Benefits self-service pages. As…
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How to incorporate coverage amount limitation for an employee entered coverage based on ageThere is a requirement for the policy's payout amount once you reach a certain age. For life insurance policies at age 65, the benefit is reduced to 65% of the original …
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How do you restrict employee from enrolling into an option?Summary: We have a requirement to suspend optional life insurance for elected coverage over $500K (GI), with interim coverage being $500K (GI). Our first solution was to…
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Making changes to Open Enrollment electionsSummary: Here is the scenario & I'd like to know what solutions Oracle can provide to automate this process. Current State Scenario: - Employee enrolled in benefits & th… -
Salary change life event not triggering for Convert Pending Worker in RedwoodSummary: Hello, We normally have two life events that trigger for our New hires, Work Hours Increase or Change and Salary Change. When we were using the interactive view…
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Designate dependent is not shown during override eligibilityThis is a scenario where a participant (employee) was made eligible for a particular option that has designation requirements by using Eligibility Overrides and then I a…
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Is "View Enrollment Results" for Benefits Admin Pages available in Redwood?In responsive UI we have this button available from the Benefits Admin Enrollment page to see enrollment details for an employee. Is this available in Redwood? If yes, d… -
Communicated vs Estimated per pay period amount value passed to payrollWe are facing some issues with the HSA plans. The HSA YTD is not matching with the annual contribution elected by the employee its off by some cents. We have biweekly pa…
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Benefit Admin - Redwood Benefits Activity Center page Display employee contact infoSummary: Hello, I have a requirement to add employee contact information within the administrator's benefits Activity center. I have tried multiple ways through VBS, but… -
Benefits Landing Page foreground and background images not workingSummary: Hillsborough County is using VBS Express on the Benefits Landing Page to load a foreground and a background image. To ensure they are visible to all of our agen…
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Redwood- can we hide Express mode from Choose how you want to enroll in self service benefitsSummary: In the Redwood self service page, where the emp gets the option of enrollment via Choose how you want to enroll→ Express or Discovery , can we hide either of th…
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Has anyone experienced the attached issue?Summary: Attempting to process Open Enrollment on individual employee record . Error occurs when processing manually or via evaluate scheduled life event participation p…
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Plus sign for national identifiers under People to Cover in Ben Admin is not displayingSummary: We had this set to True on the Add National Identifier Section to show Add Icon Section. When I log in as the administrator and there is already dependent liste…
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How do I create a Deep Link to the Enrollment Benefit Summary pageSummary: After I click on my person number in my analysis, I would like to be directed to the Enrollment Benefit Summary Page. After doing some research, it states Deep … -
Life Events for Death of Dependents (Only Children+Spouse)- Using Related Person ChangesSummary: Hi Team, We are creating a new Life event Death of Dependent(Only Spouse and Children) We are trying to achieve this by using Related Person Changes -Data Chang…
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unable to view documents in Redwood that was uploaded in RUISummary: we have documents that was in RUI is currently not visible in Redwood. we are able to upload new documents but not able to access or view the documents in RW. s…
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Age derived factory in eligibility profileSummary: Hi All, Could be a basic question. When we are using Age Derived factor in Eligibility profiles, do we need take care of anything. So there are no exceptions or…
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Benefit Alert: Open Enrollment Reminder AlertHello, On the Alert Composer page, there is an alert named 'Open Enrollment Reminder'. We have created a copy of it as per below screenshot. Then, we have modified the f…
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You selected too many plans for this plan type. You can select up to 1 plans. (BEN-990217)Summary: While enrolling the employee to the Open enrollment for next year. we are facing the below error. We have single plan for Dental & Vision but still we face this…
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Redwood - Benefits Relationship LOV blank for terminated workersSummary: Unable to view the benefits relationship for terminated workers under the Redwood Benefits Summary Page. Users can see LOV results for active workers. All roles…