Redwood
Discussion List
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Route tickets based on custom fieldHi, I am unable to meet the automatic routing of help desk tickets requirements based on the fields available in Manage Service Assignment Rules and Objects. Is there an… -
How can we have auto assignment without Agents marking Availability BUT without overloading an agentHi Folks, There is one concern that if there are 10 agents, we want to know how the SR's gets assigned to each agent? Is it that after 1 Agents capacity is reached than …
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Why can't I see system generated WO's on the new redwood landing page and supervisor workbench?Summary: I am unable to see system generated work orders on the new maintenance redwood landing page and supervisor workbench. Content (please ensure you mask any confid…
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Unable to Create User Groups with Custom Role in Learning 26ASummary: Unable to create User Groups in Oracle Fusion Learning 26A (Redwood) using a custom role. The same operation works successfully when using the seeded Learning S…
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Looking for info on 'Redwood: Use Smart Search to Search for and View Supplier Warranty Claims'Summary: Hi all, As the summary says, I have been reviewing 'Redwood: Use Smart Search to Search for and View Supplier Warranty Claims' which was released in 25B. The re…
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How to check for supplier eligibilty while creating a sourcing event in oracle redwood?Summary: Earlier, with some configurations, we were able to see the supplier eligibility on the " Add Supplier" page in the dropdown while adding the supplier. Content (…Soumil jhang 5 views 1 comment 0 points Most recent by Sajid Khan Bangash Supplier Qualification Management
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Redwood offer - salary not populatingSummary: Upgrading offer classic to redwood UI. I have found that when we reach the salary section of the requisition, the salary is displayed as 0 which is incorrect be…Bea Richards-Ceron 21 views 5 comments 0 points Most recent by Bea Richards-Ceron Recruiting, Opportunity Marketplace -
Why does the Preview of Work Order Asset section not display the Asset Location detail?Summary: Upon going through My Maintenance Work > Preview Work Order, why does the Asset section not include the asset Location detail? Content (please ensure you mask a…
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Redwood Sourcing requires the use of Negotiation Template, What is the reason?Summary: When creating a Negotiation in new Redwood Pages, it seems selecting a negotiation template is now a requirement when in the old UI, it was optional unless the …
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Check Eligibility – Performance Document Not DisplayedSummary: Hello, We have encountered an error in our PROD environment. Despite multiple attempts to find a resolution through online resources, consulting with administra…
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Is it possible to rearrange fields in content section for Candidate Details Page in Redwood UI VBCSSummary: Redwood Experience for Candidate Details PagesTake advantage of the Redwood candidate details pages that have been recreated in the Redwood toolset Visual Build…Ferdie Mendoza 133 views 18 comments 0 points Most recent by AG_01 Recruiting, Opportunity Marketplace
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Issues with Person Spotlight in RedwoodSummary: Issues with Person Spotlight in Redwood Content (please ensure you mask any confidential information): We have enabled Redwood profile options and are noticing …Ruchi Dalmia Talekar 1.2K views 14 comments 3 points Most recent by Jay Ruthiran Human Capital Management -
How can I Schedule Performance Check-Ins for Associates When They Reach 90 days?Summary: I have built a 90 Day Check In template in the Performance module. When I try to use the Manage Eligibility Batch Process to Assign Check-In Template, it does n… -
Error response during rest in action demographic infoSummary: Content (please ensure you mask any confidential information): Hello everyone! We are implementing redwood for core hr module and we have this error when employ…
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Position Profile is not showing a new Content Section added to Job and Position both ProfilesSummary: We have created a new content section to show some other details on the Position Profile and enabled the same content section on the Job and Position Profile Ty…
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USOPTE 26B Tax Jurisdiction Card Tax Withholding Override Displays School District Numeric CodeSummary: On the Tax Jurisdiction Card, the Tax Withholding Overrides UI for Ohio school districts shows historical entries with school district names but newly created e…Emily Meyer 1 view 0 comments 0 points Started by Emily Meyer Payroll and Global Payroll Interface (GPI) -
All in one evaluation 24D - Questionnaires not visibleSummary: Since the 24D : When manager goes to All-in-one-evaluation, the tab which is a questionnaire template section does not display anymore the question. our process… -
Unable to open sales order created with REST API in redwood UISummary: We are unable to open sales orders created through REST API in redwood UI. We have ran "Prepare Sales Orders for Redesigned Page" but still no luck Version (inc…
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How do you add an alternate Ship To Location in Redwood?Summary: We have a central receiving warehouse so we have a requirement for locations to be setup as Bill-To Site = No, Ship-To Site = No, and Receiving Site = No. Since…
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Unable to complete goal - Forbidden ErrorSummary: Whenever a user with the custom employee role tries to complete a performance/development goal. It throws an error showing "Forbidden". We require help in ident…
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REDWOOD - The termination page does not open after clicking/selecting the employee's nameSummary: We've noticed that some pages in Redwood are not functioning normally in HCM. When you click on the name of one of the employees, the page to proceed with the t…Felipe Tadeu dos Santos-Oracle 13 views 1 comment 0 points Most recent by Adrian Clarke Human Capital Management
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Hide a non worker quick actionSummary: Content (please ensure you mask any confidential information): Hello everyone, we are implementing redwood for core hr module for our client: the requirment is …
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Nominate option is not availableUnder Me > Show More > Celebrate, "Nominate" button is not available for employees to nominate peers. Is there any privilege or anything that caused this ? Please share … -
Asset Number field in New Work Requirement UI says "No data to display"Summary: When setting up a new work requirement am unable to find any assets to assign to the Asset Number field. This is required field but does not show any values for… -
How to populate DFF value automatically from employee locationSummary: Content (please ensure you mask any confidential information): Hi, I have created one DFF in the requisition header. I want this DFF value to be populated autom…Abhay Thakur 4 views 1 comment 0 points Most recent by Ashok Sriniva-Oracle Self Service Procurement -
Tax District dropdown values not workingSummary: Hi, On Redwood Contact Info Page —> Address section, when trying to edit/update existing address the Tax District field is not showing any values. In Responsive… -
How to remove Assignee, Contacts, Notes from Edit Task Layout in Activity object from redwood salesIn our current project, we do not assign a Contact to an Activity, and the Notes section is also not being used. As part of streamlining the user experience, we would li…
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Redwood Earnings and Deductions Date Format incorrect for UK LegislationSummary: Hi all, Has anyone else notice that when adding a new element in the Redwood Earnings and Deductions page that the Date format is incorrect for the UK. I have l…DeanThornton 11 views 3 comments 0 points Most recent by Abhishek Premchandra Payroll and Global Payroll Interface (GPI)
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When View is clicked in maintenance exceptions redwood page , it's navigating to home pageSummary: When 'View' icon is clicked in maintenance exceptions redwood page , it's navigating to home page Content (please ensure you mask any confidential information):… -
Goals are not defaulting or Visible to add in Manager created Check-in documentSummary: Goals are not defaulting or Visible to add in Manager created Check-in document. We have selected 'Performance goals' to add as a discretion topic in Check-in t…