User experience
Discussion List
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Why Attribute based planning is not available in Constrained Plan?Summary: Why Attribute based planning is not available in Constrained Plan?is there any reason that planning attribute is not enabled for Constrained plan? Is there any …Sumit_99 111 views 11 comments 0 points Most recent by Saroj Kumar Sahu Supply Chain Planning and Collaboration -
Customise Redwood ThemeSummary: Has anyone found a way to customise the Redwood Theme to change colours, smart tip icons etc? We customised the Classic theme to change colours of the Help Pane…User_2025-11-21-00-00-32-534 121 views 3 comments 0 points Most recent by Sachin.Kumar-Oracle Oracle Guided Learning
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How long can a help desk service request remain in the system?Summary: hello, if I do not set the ORA_SVC_DELETE_CLOSED_SR_ENABLED profile option that allows the automatic deletion of a SR that has been closed for at least the numb…
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How to route service request raised by user to the agent of the user's business unit?Hi, We have a requirement where the customer needs to automatically route the service request to the agent that belongs to the concerned user's business unit or legal em… -
HRHD - Groovy Script for Add Contact in Help Desk TicketSummary: HRHD - Groovy Script for Add Contact in Help Desk Ticket Content (please ensure you mask any confidential information): Hi All, If anyone has worked on groovy s…
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Enhancing Visibility in Service Requests: Enabling Non-Primary Contacts to Access SR DetailsHello all, Is it possible in the Next Gen HR Help Desk to include a contact in an open Service Request (SR) that was originally opened by another primary point of contac…
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Question on Multi-Echelon Replenishment Planning FeatureSummary: Why we need to create two plans for using Multi-Echelon Replenishment Planning Feature. In oracle documentation below steps (1 & 2) are suggested. But it gives …Ramesh Choudhary 41 views 1 comment 0 points Most recent by Prateek_16-Oracle Supply Chain Planning and Collaboration -
Maximum feasible Plan Horizon Days (Forecast Period) in Demand ManagementSummary: Maximum feasible Plan Horizon Days (Forecast Period) in Demand Management Content (please ensure you mask any confidential information): Our client is looking f…RakeshOracle-Oracle 31 views 3 comments 0 points Most recent by RakeshOracle-Oracle Supply Chain Planning and Collaboration -
Possibility for leaving feedback to the help desk?Summary: Hy, Is there an opportunity for a user using the HR Help Desk module to leave feedback to the service, after a SR is closed/resolved? Thanks Best regards Gianfr…
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How to store the master data for supplier, customer, item, projects in both Spanish and English.Summary: Requirement is to store the master data for supplier, customer, item, projects in both Spanish and English (Oracle Fusion SCM). This is to cater to local statut…Aditya.K.Singh 11 views 1 comment 0 points Most recent by Mekala Hanu Teja-Oracle Product Development -
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Kousar Sulthana 21 views 5 comments 0 points Most recent by Kousar Sulthana Supply Chain Planning and Collaboration -
Is it possible to add additional fields fields in SR page without VBCSSummary: We would like to add few additional fields on Service Request page. Is it possible to add additional fields fields in SR page without VBCS? Content (required): …
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How can we create a Inventory Org only for Supply Planning, and disallow other inventory transactionSummary: Hello, We need to setup an Inventory organization only for supply planning, and this inventory organization should not affect other inventory transactions. So c…Shalini S 101 views 9 comments 0 points Most recent by Akshay_Jo Supply Chain Planning and Collaboration
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Help Desk FeedbackSummary: Hello, My stakeholders are interested in incorporating an automatic Feedback section into each ticket to gather the Primary Contact's thoughts on their resoluti… -
Oracle Guided LearningHi! I'm configuring a basic process guide in OGL. The first two steps work fine but then I am coming across this error moving onto the third. I've replicated the activat…Seline Yongeviz 61 views 3 comments 0 points Most recent by Chris Supangat-Oracle Oracle Guided Learning
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Can I run a single Enterprise Plan with Collections from Multiple Source Systems ?Summary Can I run a single Enterprise Plan with Collections from Multiple Source Systems ?Content Hello, We want a run a single enterprise Plan ( Oracle Cloud (Inv, PO, …Aqil Shaik 42 views 11 comments 3 points Most recent by SARTHAK GOSWAMI Supply Chain Planning and Collaboration
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Canadian French Language Code is not working as expected.Summary: fr-CA' language code is not working as expected in EL Expression Content (required): Requirement: Business need translations on a custom text in Canadian French…
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How to translate tagged SR Category in Knowledge ArticleSummary: We are currently utilizing English, Spanish (MX), and Canadian French for Knowledge Locale usage. We have completed translation of SR Categories and Articles, h…
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What is the reference element for keeping a resource inside a queue?Summary: Hi, Our client encountered an anomaly on an sme this resource (sme) changed from an internship type contract to a fixed-term contract, thus changing the matricu…
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How to modify Groovy script to send notification (bell) only wen the HD User send a message via WEB?Summary: Hello, I have this groovy script that send notification to the agent (AssigneeResourceId) when a new message is send/add to the service request via web, this ha…
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ESS job to create index definition and perform initial ingest to OSCS errors at Planning collectionsSummary: When we run Collect Planning Data, there is a sub program called ESS job to create index definition and perform initial ingest to OSCS that always errors at Pla…SourabhSCM 61 views 8 comments 0 points Most recent by SourabhSCM Supply Chain Planning and Collaboration -
All Users should only able to update a measure (e.g. Adjusted shipment Forecast) beyond certain timeSummary: All Users should only able to update a measure (e.g. Adjusted shipment Forecast) beyond certain period (e.g.Current Date+90 days) Content (required): Planning i…RakeshOracle-Oracle 31 views 4 comments 1 point Most recent by RakeshOracle-Oracle Supply Chain Planning and Collaboration
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how to add the file attachments in planned order and this file should attached to PR Line levelSummary: how to add the file attachments in planned order and this file should attached to PR Line level Content (please ensure you mask any confidential information): V…Shivana-Oracle 21 views 3 comments 0 points Most recent by Shivana-Oracle Supply Chain Planning and Collaboration