Benefits Employee Self Service
Discussion List
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The Hide Annual Rate field was introduced in the additional configuration of benefits plans.In version 25C, the Hide Annual Rate field was introduced in the additional configuration of benefits plans. However, even after enabling this field, the rates are still… -
Benefits Assistant (RAG AI Agent) - Background image not showingSummary: I created a Benefits Assistant on the Benefits Self Enrollment page through AI Agents and Guided Journeys. I then added a background image. After the 25C update… -
Benefits AI Agents - Benefits Analyst & Benefits Policy AdvisorIs the placeholder for Benefits Analyst and Benefits Policy Advisor have different placeholder or it works as one single AI agent? (as per 25C)
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How Can we Hide/Edit the Total Cost Per Pay Period in Benefits Redwood ESS PagesSummary: We need to Customize the Benefits Plan enrollment & Summary where we want to hide the "Total Cost" in redwood page, Can anyone share the steps and VBS setup to …
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Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary PageSummary: Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary Page Content (please ensure you mask any confidential information): Hello all, Per our c…
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Enrollment Summary - View Report displays After Tax EE Deductions in Pre-Tax EE Deductions ColumnSummary: As an employee in self-service or administratively printing a benefits summary report (PDF), the After-Tax deductions are displaying in the Pre-Tax Weekly EE De… -
Unable to see pending Actions for Employees in UAT, this was working in DEVSummary:For ESS - Redwood Benefits - Pending Actions are missing in UAT. This worked in DEV Instance. Below is the screenshot from DEV - Any help will be appreciated. Th…
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How to display employee plan costs and employer contributions in Self-Service enrollment?Summary: We are unable to see the “Details” button for benefit plans in the employee Self-Service portal. Content (please ensure you mask any confidential information): … -
review employee resources for uploading benefit guide documentsSummary: Hi. We have a requirement where we want to upload benefit guide document for the employees to review before they can make enrollments. I see we have Review empl…
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How to edit 'delete' button in benefits employee self service -before you enrollSummary: Content (please ensure you mask any confidential information):How to edit 'delete' button in benefits employee self service -before you enroll Version (include …
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How to hide edit button for Benefits ESS for Enroll benefits that matter to youSummary: Content (please ensure you mask any confidential information): ON Benefits ESS page Redwood page, Under the Enroll button, there is a section called 'Enroll in …
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Global Transfer Life event default enrollment setupHello, We have a below requirement from the client, try to understand on how to achieve this using seeded functionality on Benefits. Eligibility depends on the Business …
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How to hide the temporary ID Card option in redwood Benefits ESS pageSummary: How to hide the Temporary ID Card Option In Benefits ESS page. Content (please ensure you mask any confidential information): Version (include the version you a…
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Can we hide the pending actions-Close Past Optional Action Items Bulk?Summary: Our requirement is can we hide the close past optional action items bulk button under pending actions? Content (please ensure you mask any confidential informat…
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Not able to create deep link for document records in agent studio oracleSummary: I want to create a deep link for employee in using Benefits Analyst Agent. I need deep link for "Document Records" which is present under Me > Benefits. Two met…
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How do I hide/remove Unenroll button on some benefits in Redwood?Hello, How do I hide the Unenroll button during enrollment for benefits that are automatically enrolled to an employee? Benefits like basic life, long term disability, e…
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Redwood- can we hide Express mode from Choose how you want to enroll in self service benefitsSummary: In the Redwood self service page, where the emp gets the option of enrollment via Choose how you want to enroll→ Express or Discovery , can we hide either of th…
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Redwood Dependent DesignationSummary: With the 25A release, we now have the capability to designate dependents through the pending action item. According to the release notes, 'Contacts that are add…
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Redwood: Customize DOB field to be required in Contacts (Before you enroll in Ben Self-Service)Summary: We need to customize the DOB field to be required in contacts (adding and updating an existing) in the benefits self-service page >before you enroll. See screen…
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HSA Plan Configuration Change: Transition from Program to Unrestricted Enrollment & Fast FormulaSummary: Hello everyone, Current: HSA is set as a "Plan in Program" with Post Edit Election Fast Formula (FF) ensuring that HDHP medical plans and HSA enrollments are li…
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Date of Birth field to be mandatory on Redwood pagesWant to make Date of Birth field to be mandatory on two Redwood pages: People to Cover Before you Enroll Not able to do so with Visual Builder.
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How to remove "Need Help" from Benefits pageHow to remove "Need Help" from Benefits page (Me > Benefits)
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We recently enabling benefits redwood profile Me > Benefits > Quick Actions -Temporary ID Card hideSummary: In benefits redwood profile Me > Benefits > Quick Actions -Temporary ID Card we don't want display the Temporary ID Card in redwood page, Is there any possibili…
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how to remove the text under benefits Self-Service Enrollment?Summary: How can I remove the text under "Self-Service Enrollment" on the Redwood screen? Content (please ensure you mask any confidential information): Version (include…
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How to personalize the banner background image URL & banner foreground image URL in ESS landing pageSummary: We have requirement to personalize the banner background image URL and banner foreground image URL in employee self service landing page,how do you upload the i…
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Is it possible to re-order benefits programs list of values on employee self-service?There are two benefits programs, 1. Health and Welfare and 2. FSA Transit and Parking Program. On redwood ESS page, it sorts in ascending order (#2 shows first which is …
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Enrollment summary-personalize text after submitting enrollmentsSummary: Can Enrollment summary text be personalized after submitting enrollments? Kindly advise. Content (please ensure you mask any confidential information): Version …
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Benefits not pulling through OTBI reportSummary: We are not passing Benefits values through Payroll. This is the set up And it is pulling values for the employee in the front end as well (Benefits Service Cent…
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Redwood Benefits Self Service Page - Inactivate task Verify people you´d like to coverSummary: Redwood Benefits Self Service Enrollment was deployed in 24D. We need to hide or inactivate the task "Verify people you´d like to cover". How can I do this? Con…
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We want Physician ID to be mandatory on Me--> Benefits --> Primary PhysicianWe want Physician ID to be mandatory on Me--> Benefits --> Primary Physician But Physician ID is not available in VBS. Not sure if it allowed in 25B