Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Work Life Solutions
Discussion List
-
How to get notifications?Summary I want to get notifications of creating service requests and notifications after getting anything assigned to. I have enabled all the notifications from setup an… -
HRHD: Controlling Service Request visibility for Agent based on QueueSummary HRHD: Controlling Service Request visibility for Agent based on QueueContent Hi All, Client has requirement to restrict the service request visibility to agent b… -
HRHD - Multiple Time remaining and milestonesContent Hello experts I need to configure two distincts calendars (to attribute time remaining field) in HR Help Desk, based on CATEGORY or QUEUE.in Calendar edit standa… -
Worklife Notifications not working post submission of skill connector/ Generate notification jobSummary: We are trying to see the and view the email notifications (and bell icon) for some of the features E.g. 1) Experts are notified when questions are posted. 2) Ow… -
Custom Skills and Skill Categories in Employee Personal BrandSummary: Hi, We want to add Custom Skills and Skill Categories in Employee Personal Brand but there is no option. System at the moment (release22a) is just allowing to u…
-
How to get Offering Coordinator on Learning Assignment's Resource Alert?Summary: Currently our business team requires to add Offering Coordinator on Learning Assignment Alert Notification, It is needed for employees in order to contact coord… -
is there a deep link for SR landing page in HR Help Desk Module?Content We wanted to look into an option for the deep link for SR landing page. That way we will be able to update the help desk email notification language to include t… -
Looking for a Deep dive Reference guide for Volunteering and Mentoring ModulesSummary: I am looking for some deep-dive reference document that could explain more about "Volunteering" and "Mentorship Skills" functionalities. I went through the docs… -
How can I to add descriptive flex field and extensible flex field in Volunteering?Summary I want to know how add DFF or EFF in volunteering.Content Hello, I want to know if it's possible to add DFF or EFF to Volunteering functionality, because the cus… -
HRHD: Bulk upload categoriesSummary HRHD: Bulk Upload CategoriesContent Hello All, I am new to HRHD and one of my client has multiple BU requirement. Can someone please suggest how can we bulk uplo…
-
Hiding Scoreboard only for Learning ModuleSummary: Hiding Scoreboard only for Learning Module Content (required): Dear All, Is there any way to hide scoreboard only for learning module using page customization, …
-
Unable to create new ticket lists in HR Help DeskSummary create new ticket lists in HR Help DeskContent Hey all, I am trying to create new ticket lists in HR Help Desk through the "Create or Edit Lists" options, but wh…
-
Volunteering - Change Header Prompt NameSummary: Volunteering - Change Header Prompt Name Content (required): Navigation - My Client Groups - Volunteering - Oraganizations We want to change the header name to …
-
Helpdesk Service Request StatusSummary: When submitting a ticket with a particular status, we want the ticket to close automatically...however, it is remaining in "pending" status... Content (required…
-
Volunteering - Create Project PersonalizationSummary: Changing the name of regions Organization name and project details on create Project page. Content (required): There are only There actions on Transaction Desig…
-
Is it possible to create ticket when we receive email on a dedicated mail boxSummary Is it possible to create ticket when we receive email on a dedicated mail boxContent Hello Experts, We are exploring option to achieve a requirement and wanted t… -
What is the maximum length for Custom Criteria in Person Security Profile?Summary I am getting an error for- "maximum WHERE predicate length"Content This is the error I am getting: The security profile cannot be created or updated because the … -
Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to deeply understand your Oracle Cloud Applica…This discussion has been merged. -
Additional Duty/ privilege to create surveySummary: Looking for additional priviliges required to enable surveys ( for Personal/ team Brand) Content (required): Hi, I am trying to setup Surveys on Fusion. I have … -
Personal Brand / Reputation FunctionalitySummary Can Personal Brand functionality be used internal only without punching out to external social media websites.Content Can you please advise if the new Personal B…User_2025-02-04-09-23-16-765 90 views 6 comments 3 points Most recent by User_2025-01-25-03-26-59-685
-
Extensibility - Enable Page only in Mobile SpringboardSummary How to enable a page only on mobile devices in the navigator and springboard.Content Hi, I've been working on a requirement to enable HR HelpDesk responsive page…
-
Tables for HR Help DeskSummary Table for HR Help DeskContent Hello Everyone, Can anyone help me to find the tables for HR Help desk. Regards Niti Singh Version 20C
-
How to enable Mobile friendly pages on HRHD for SR creation and detailsContent I have enabled the 'HR Service Request' task for Mobile though Configuration > Structure. However, the page is not rendering well on Mobile app (Oracle HCM Cloud… -
Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to get started with your Oracle Cloud Applicat…This discussion has been merged.
-
Exposing infolets to HRHD AgentsSummary wanting helpdesk agents to have the 'inbound emails infolet'Content There is an infolet for HR Helpdesk Manager that shows the number of inbound emails that come…
-
HRHD: Common Email Communication ChannelSummary HRHD: Common Email Communication ChannelContent Hi All, We have defaulted the BU under profile option: HZ_DEFAULT_BU_CRM and the same is getting defaulted at the…
-
HRHD: Common Emai Communication ChannelSummary HRHD: Common Emai Communication ChannelContent Hi All, We have defaulted the BU under profile option: HZ_DEFAULT_BU_CRM and the same is getting defaulted at the …
-
HR Help desk: When attaching documents via messaging, i am only able to preview images, not files wContent Hi, When attaching documents via messaging, i am only able to preview images, not files within the SR. is this expected behaviour? when using attachments against…
-
How to bulk update Business TitleSummary There are more than 1000 employee need to update Business Title. Bulk load tool is requiredContent Cause of Wrong data mapping, there are more than 1000 employee…
-
Help Desk Multiple Business UnitsContent Hi Experts Im implementing the HR Help Desk for a company and they want queues for every BU, and you only see the queue of your BU, have you ever pass on a simil…