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Discussion List
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HRHD: Bulk upload categoriesSummary HRHD: Bulk Upload CategoriesContent Hello All, I am new to HRHD and one of my client has multiple BU requirement. Can someone please suggest how can we bulk uplo… -
Hiding Scoreboard only for Learning ModuleSummary: Hiding Scoreboard only for Learning Module Content (required): Dear All, Is there any way to hide scoreboard only for learning module using page customization, … -
Unable to create new ticket lists in HR Help DeskSummary create new ticket lists in HR Help DeskContent Hey all, I am trying to create new ticket lists in HR Help Desk through the "Create or Edit Lists" options, but wh…
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Volunteering - Change Header Prompt NameSummary: Volunteering - Change Header Prompt Name Content (required): Navigation - My Client Groups - Volunteering - Oraganizations We want to change the header name to …
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Helpdesk Service Request StatusSummary: When submitting a ticket with a particular status, we want the ticket to close automatically...however, it is remaining in "pending" status... Content (required…
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Volunteering - Create Project PersonalizationSummary: Changing the name of regions Organization name and project details on create Project page. Content (required): There are only There actions on Transaction Desig…
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Is it possible to create ticket when we receive email on a dedicated mail boxSummary Is it possible to create ticket when we receive email on a dedicated mail boxContent Hello Experts, We are exploring option to achieve a requirement and wanted t… -
What is the maximum length for Custom Criteria in Person Security Profile?Summary I am getting an error for- "maximum WHERE predicate length"Content This is the error I am getting: The security profile cannot be created or updated because the … -
Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to deeply understand your Oracle Cloud Applica…This discussion has been merged. -
Additional Duty/ privilege to create surveySummary: Looking for additional priviliges required to enable surveys ( for Personal/ team Brand) Content (required): Hi, I am trying to setup Surveys on Fusion. I have … -
Personal Brand / Reputation FunctionalitySummary Can Personal Brand functionality be used internal only without punching out to external social media websites.Content Can you please advise if the new Personal B…User_2025-02-04-09-23-16-765 87 views 6 comments 3 points Most recent by User_2025-01-25-03-26-59-685
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Extensibility - Enable Page only in Mobile SpringboardSummary How to enable a page only on mobile devices in the navigator and springboard.Content Hi, I've been working on a requirement to enable HR HelpDesk responsive page…
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Tables for HR Help DeskSummary Table for HR Help DeskContent Hello Everyone, Can anyone help me to find the tables for HR Help desk. Regards Niti Singh Version 20C
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How to enable Mobile friendly pages on HRHD for SR creation and detailsContent I have enabled the 'HR Service Request' task for Mobile though Configuration > Structure. However, the page is not rendering well on Mobile app (Oracle HCM Cloud… -
Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to get started with your Oracle Cloud Applicat…This discussion has been merged.
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Exposing infolets to HRHD AgentsSummary wanting helpdesk agents to have the 'inbound emails infolet'Content There is an infolet for HR Helpdesk Manager that shows the number of inbound emails that come…
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HRHD: Common Email Communication ChannelSummary HRHD: Common Email Communication ChannelContent Hi All, We have defaulted the BU under profile option: HZ_DEFAULT_BU_CRM and the same is getting defaulted at the…
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HRHD: Common Emai Communication ChannelSummary HRHD: Common Emai Communication ChannelContent Hi All, We have defaulted the BU under profile option: HZ_DEFAULT_BU_CRM and the same is getting defaulted at the …
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HR Help desk: When attaching documents via messaging, i am only able to preview images, not files wContent Hi, When attaching documents via messaging, i am only able to preview images, not files within the SR. is this expected behaviour? when using attachments against…
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How to bulk update Business TitleSummary There are more than 1000 employee need to update Business Title. Bulk load tool is requiredContent Cause of Wrong data mapping, there are more than 1000 employee…
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Help Desk Multiple Business UnitsContent Hi Experts Im implementing the HR Help Desk for a company and they want queues for every BU, and you only see the queue of your BU, have you ever pass on a simil…
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21C - HR Service Request Screen no longer opensSummary When clicking HR Service Request users are given a blank screenContent We had 21C patch applied over the weekend and now when users try to access "HR Service Req…
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Nonworker can't create Service RequestContent Hi everyone, We have enabled Service Request creation for Nonworker for our customer. Nonworkers are able to access the page, however, upon saving the SR an erro…
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Is there a Oracle BI table that shows which Channel IDs are associated with Inbound Channel Names?Content I am trying to find a Oracle BI table that shows which Channel IDs are associated with Inbound Channel Names. I am able to see the channel ID using the svc_inbou…
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Integration between Fusion HR Helpdesk and ServiceNowSummary Integration between Fusion HR Helpdesk and ServiceNowContent Hi All, Has anyone done an Integration between Fusion HR Helpdesk and ServiceNow? Thanks Vinod Versi… -
Feature on removals of picklist valuesSummary We would like to ensure that when a picklist value is removed or an End Date is inserted, the values with a date prior to the removal continue to be visible in t…
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HRHD Queue Owner: Review to ResolveSummary Require Queue Owner's direct involvement for escalated tickets - review the proposed resolution and assure satisfactory resultContent We wanted to assure that es… -
HRHD Queue Owner: Access to Queue SRs AutomaticallySummary Custom: Access the service request header for table SVC_SERVICE_REQUESTS where the human resource service request is assigned to a queue that they are the owner …
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HRHD: Agents work roaster visibility to HR Help Desk AdminSummary HRHD: Agents work roaster visibility to HR Help Desk AdminContent Hello All, In HR Help Desk can we define and maintain any roaster for agent which can be visibl…
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HR HelpDesk - issues with milestones not showing - any tips or typical missing config?Summary Implementation of HRHD - Milestone metrics not showing in the SR pageContent Hi Guys, Issue - Milestone Metrics not showing. Looking for some help (or gothas) - …