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Discussion List
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Custom Alert Creation for HR HelpdeskSummary Custom Alert Creation for HR HelpdeskContent Hi Team, I am new to this this subject. We have a requirement to where the client wanted to send alerts like update … -
HR Help Desk Action Plan Business Use CaseSummary HR Help Desk Action Plan Business Use CaseContent Hi all, We are implementing HR Help Desk and looking for business use cases for using action plan functionality…
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HR Helpdesk 20B changesSummary Whats news in 20B for HR HelpdeskContent Hi, We are trying to understand how other Oracle clients are preparing for 20B update specific to HR Helpdesk. We opened…
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HR Help Desk - Quick ActionSummary We would like to add a Quick Action Link to the Me Tab for someone to Create an HR Service RequestContent Doesnt look like there are any quick actions delivered …
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HR Help Desk Predict CategorySummary How does the Predict Category feature function?Content As I was configuring HRHD, I came across these Profile Options: SVC_ENABLE_INBOUND_MSG_ATTRIBUTE_PREDICTIO… -
Responsiveness for HR HelpdeskSummary Responsiveness for HR HelpdeskContent Hi, Can someone please let me know on the responsive plan in terms of HR Helpdesk. I want to know what we have in 20A, 20B … -
Helpdesk Knowledge ArticlesSummary Example of Knowledge ArticlesContent Good morning, I am hoping the community can help me. We are thinking of implementing the Knowledge Base to compliment our HR… -
Configure HCM Pages for HR Help DeskSummary I'm interested in configuring HCM Pages for HR Help Desk - permitting a user to log a service request on a transactional page when they have a question or issueC… -
Scheduling of Social Network Connectors is not working in Personal BrandSummary Scheduling of Social Network Connectors is not properly synced with respect to scheduled dateContent The skill sources has been selected for data gathering. HCM …
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HCM – Coaches Corner: Product Office Hour: Work Life, 30 July 2020, 9 a.m. PT - Submit QuestionsContent Submit your questions for the HCM – Coaches Corner: Product Office Hour: Work Life session to have them answered during the live event. Post your questions by po…Heather Hagedorn- Cloud HCM-Oracle 48 views 0 comments 1 point Most recent by Heather Hagedorn- Cloud HCM-Oracle -
Difference between Help Desk and HR Help DeskSummary Difference between Help Desk and HR Help DeskContent Hi,We have below two Offerings * Help Desk - (where we can enable feature for HR Service Requests) * Service…Christopher Jothi - HCM-Oracle 120 views 0 comments 8 points Most recent by Christopher Jothi - HCM-Oracle -
Knowledge management is not availableSummary Knowledge management is not availableContent Hi experts, I am experiencing the issue with HRHD Knowledge Management integration. I have enabled the required prof… -
Implementing Workforce Reputation ManagementSummary Any documents or any pointers for Implementing Workforce Reputation ManagementContent Any documents or any pointers for Implementing Workforce Reputation Managem…
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Implementing Workforce Reputation ManagementSummary Has any one successfully connected from Workforce Reputation Management (WRM) to any social media?Content Has any one successfully connected from Workforce Reput…
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Reporting SRs informationSummary Report SRs informationContent Hi, I am currently creating an analysis to report on the SR status (Using subject area Service - CRM Service Request Real Time). I … -
HR Help Desk - Disable the Attachment Delete OptionSummary HR Help Desk - Disable the Attachment Delete OptionContent Dear All, We would like to disable the Delete Icon which allows an attachment to be deleted from the H…
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Adding Line manager of primary contactSummary HR Help Desk - Adding line manager of "Primary Contact"Content Hi, i was wondering if anyone knows how i would go about adding the Line manager of the Primary Co…
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HR Help Desk - Audit reportingSummary Help desk data - Teams who worked the SR but not created or closed the SR.Content Hi everyone, I hope somebody can help me out with a quite unique scenario we cu…
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Personal Brand Endorsements reportSummary Looking for report on Endorsement under Personal BrandContent Hi I'm starting to use Endorsement under Personal Brand in my organization. I could not locate any …
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Implementing Workforce Reputation Management OAuth ErrorSummary In Workforce Reputation Management not able to connect to social networks like Facebook getting OAuth errors
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HR HD: Team business objectSummary Are you using Resource Teams? How?Content Hello, I'm curious to learn if some Oracle HRHD customers are using the Resource Team business object (Manage Resource … -
Future HR Help Desk Office Hours Events?Summary Future HRHD Office Hours events?Content What is the schedule for future HRHD Office Hours events? I think they are supposed to be on the last day of every month … -
Escalate Feature in HR Help Desk must requiredSummary Milestone Due Date is gone then What next from standard Oracle functionality perspective
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Highlight FlexfieldsSummary Highlight flexfields in Health and SafetyContent Hi All, I observed Highlight Flexfieds is not working in Health and Safety UI after clicking on add to create an…
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Implementing Health and Safety ModuleContent Just wanted to see if there is any documentation available on implementing Health and Safety module. On Oracle.com I can only see using Health and Safety module.… -
Collect daily COVID data?Summary Can this module collect health questions and temperature as associates arrive to work daily?Content We are looking at collecting the answers to three questions a…
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Health and Safety module what data can we manage? upload?Summary Health and Safety module what data can we manage? upload?Content Hello, Regarding the new module : 'Health and Safety' (Health & Safety Incident Management) few … -
HR Help Desk - Service Request Details: Interaction History informationSummary What is the logic for this tab information?Content Hello, Trying to understand the logic of the information displayed in the SR Details' Interaction History tab.…
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HR Helpdesk - Knowledge application R13 19DSummary Knowledge articles not showing up in Service RequestsContent Hi All, We have created multiple knowledge articles and now trying to access them from the SR. When …
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Looking for a demo of fully implemented HR Helpdesk with HCM CloudSummary We are looking for a demo of HR Helpdesk that has been fully implemented within HCM Cloud.Content We are looking for a demo of HR Helpdesk that has been fully im…