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OCI - General
Discussion List
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trying to follow the training and getting error - You don't have access to this Compartment.Summary: I can't create the policy in the root compartment "allow group ocilabs-group to use cloud-shell in tenancy." Content (required): I get the following error: You … -
Problem when free trial endI have problem when my free trial end on Sunday, June 26, 2022 and today I get the message "You don’t have permission to view these resources in this compartment. Try an…
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Custom return path domain in Email DeliverySummary: Can a free tier user request to change custom return path in email delivery? Content (required): I read this page for instructions: https://docs.oracle.com/en-u…
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Any free lab available to learn OCI functionsSummary: As I'm unable to create a free trial oracle cloud account because I don't have a credit card. Could you please let me know if there is any free lab available fo…
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Request to delete tenencySummary: I have given request to delete tenency since my profile has errors and there was no help Content (required): Its more than a month but still the tenancy is not …
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The certificate chain in the configuration details of the certificate is invalid.Summary: Importing a recently created SSL certificate fails Content (required): I recently created an SSL certificate through Sectigo Certification Authority. They email…
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Not able to upgrade my account to paid account from free tierSummary: I want to upgrade to paid account from free tier. When i click on upgrade to paid account, it simply displays a message that your account is getting provisioned…
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Receiving Authorization failed or requested resource not foundSummary: Receiving Authorization failed or requested resource not found from a few months my emails to oracle support are being ignored continuously. Content (required):… -
Unrecognized item on cost analysis report - Ravello Compute HourSummary: Unrecognized item on cost analysis report - Ravello Compute Hour Content (required): Hi! I'm a happy user of OCI Always Free tier at this moment, and for a long…
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Always-free account got large usage charges, over $10,000 USDSummary: Cost analysis page shows over $13,000 cost. Most on analytics, which as a free-tier account, I don't even have access to. Content (required): Tenant ID ocid1.te…
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OCI - Account Upgrade To Paid Seems To Be StuckSummary: I've upgraded my OCI account to a paid account (pay as you go) and it's stuck on "your account upgrade is in progress". It's been like this for over 18 hours no…
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is it normal to take so long to verify the upgrade process ?Summary: Can't upgrade plan to Pay As You Go Content (required): In the [Upgrade and Manage Payment] dashboard it shows that my "account upgrade is in progress" after al…
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Cannot upgrade Free Tier to "Pay as you go" planSummary: I'm trying to upgrade my free tier Cloud account to a pay as you go plan but every time i try to upgrade i get an error saying to talk to Global sales. When i t…
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vcn_countSummary: Used vcn_count Content (required): kindly verify my used vcn_count, as I don't have any running instance on the OCI free account. But I am seeing that my vcn-co… -
What happened to my instances?Hello, I have a big issue with my instances, they're stopped for some reason! And I can't see them no more on my Oracle Cloud Account! I keep getting this message: "You …
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Account upgrade to paid from free - upgrade in progress after a few daysSummary: I'd like to upgrade my account from free tier to paid, but it has been stuck on "Your account upgrade is in progress" Content (required): I chose to upgrade my …
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Error retrieving namespace for object storageSummary:I am trying to create an object but it is throwing error saying "Failed to fetch".When I see the dashboard then I realized that it is a connection issue. Object … -
You don’t have permission to view these resources in this compartment. Try another compartment, or cSummary: Not authorised to view resources of an account even with the adminstrator id. Content (required): I am getting the above error for everything. When I try viewin…
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When will the CDN offering from OCI be live?Summary: I do not see an option to use OCI's CDN service. Is the service live yet? Content (required): I was going through an Oracle announcement blog (https://www.oracl…
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Always free autonomous DB is stopped and can't restartSummary: Following Object Storage Repair, my apex database has stopped and I can't get to a restart it. Content (required): Autonomous Database Stopped When I open the D…
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Apex environment not connecting following Object Storage issueGetting following error trying to connect to my Apex environment. 404 Not Found 2022-06-15T22:22:30.846181Z | c29b8acbc66ee266850857f161b4f2f1 | The request could not be…
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Unable to resolve the request to rotate credentialsLike many people, I received a notice that required to be resolved rotate credentials. After typing the "identity-audit-tool" command on Cloud Shell, I received the foll… -
I have storage 47GB used on my oracle account but I don't have any service which is using it.Summary: There is 47 GB of storage used on my OCI account, but there isn't any service using the storage. I repeatedly checked all service category to check where it's b…
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Cancel Tenacy Deletion requestSummary: At this point I'm just trying to cancel my Tenacy Deletion request. It's showing as 0%. I figure closing my account is not the best option..
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Account locked and not receiving password reset link for OCI accountSummary: not receiving password reset link Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that suppo…
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I can not rest passwordSummary: I can not rest password please help me to get access my account when i try to rest the password i get { "error" : "client error", "error_description" : "We are …
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Bastion doesn't workSummary: Bastion refuses connections for unknown reasons Content (required): I have a ansible play that sets up a bastion, creates a session and configures ssh for the n… -
Where to file service outages?Summary: I have several problems that are not "how do I do that", but "this thing is broken and Oracle needs to look at it", how do I report that to someone who cares? C…
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OCI hypervisor awareness of the VM-Generation IDSummary: Content (required): we need to know if OCI hypervisor is aware of the VM-Generation ID, as other hypervisors do Hello I have a question about OCI compute instan…
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create a non-CDB database on ExaCS with dbaasapi failsI am trying to create a non-CDB database on ExaCS with Dbaaspi utility it fails Error I am getting [root@]# [root@tagicgcmum-mn9we1 scripts]# /var/opt/oracle/dbaasapi/db…