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Service Logistics
Discussion List
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IB update with customer return SACSummary IB update with customer return SACContent Here is my use case,Customer has IB asset (item#A - serialized item) of SN#123 Customer opens a SR with SN#123 then cre… -
Request to provide information on "Installed base Assets" 19DSummary Request to provide information on "Installed base Assets" 19DContent Hi All, Request to provide information on "Installed base Assets" 19D. Would like to underst… -
Manage Depot RepairSummary Manage Depot Repair not visible in Service LogisticsContent Hi, I am a 20A demo env. After I login with scm00.instructor, I don't see Manage Depot Repair in Orde…
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Part Order in SRSummary Part Order in SR for Customer Install & ReturnContent Hi, In SR -> Part Details, If I create Parts Order with item#A and SAC (Customer Install), SO#1 is created.…
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Request to provide information on Depo repiar process flow in 19DSummary Request to provide information on Depo repiar process flow in 19DContent Hi All, Request to provide information on Depo repiar process flow in 19D. Would like to…
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Oracle OpenWorld Presentation on Service LogisticsSummary Are you looking for more insight into Service Logistics? Check out our recent Oracle OpenWorld presentation deck.Content Learn how Oracle Service Logistics conne… -
Proactive MaintenanceSummary Proactive MaintenanceContent It seems like the maintenance is reactive (IoT cloud, OEC) with the current features. Do we plan to support preventative maintenance…
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3rd-party technician supportSummary 3rd-party technician supportContent Besides in-hour technicians, do we plan to support 3rd-party/contractor technicians for part requirements, order and debrief …
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Debrief (Time) integration to OTL CloudSummary Debrief (Time) integration to OTL CloudContent I don't see this in Debrief (Expense, Labor, Material). If we report Labor (hours), do we have plan to integrate t…
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20A Depot Repair and Return OverviewSummary Overview Presentation for new Depot Repair and Return Functionality in 20A