Redwood
Discussion List
-
My Client is using classic HRHD. Is it possible to move to redwood without migrating to NextGen HRHDHi Team, We are using Classic HRHD. To implement Redwood, can we just enable the "Redwood User Interface for Service" feature within Service Offering? or do we need to m… -
Is unified layout mandatory for redwood timecardHi, Is enabling unified layout mandatory for Redwood Timecards ? Thanks, Chugil -
how to show Service Request number in My Messages Section in Service Home?Summary: Hi @Karyn Kurland-Oracle how to add service request number in My message section? Content (please ensure you mask any confidential information): Version (includ…
-
Redwood - How can i add contacts under an account to every SR which is created in fusion service ?Summary: Need to add / associate a subset of available contacts under an account to every service request created for that account. We have a business requirement on whi… -
How to Hide Infolets from the Service Dashboard in Oracle Fusion Service?I’m looking for a way to hide certain infolets from the Service Dashboard in Oracle Fusion. Some of the infolets are not needed for all users, and I’d like to control th… -
How to enable the critical flag for employee in edit service request page?Summary: Business need the critical flag available for employee in edit service request page. This will give option to employee to escalate. Please suggest the option in…
-
Unable to edit the reward points for recognitions in CelebrateHello, When I created a recognition plan in Celebrate, I have enabled the option of Rewards Points from Configure Global Settings. As per the current functionality emplo…
-
CKEditor support for Goal CommentsSummary: In Release 25a it was mentioned that tables are one of the features of the CKEditor, however there is no exact value indicated in the VB Express to show tables.…
-
Creating a Static List for Single Select in Visual BuilderI often need to create a static list of values when demonstrating a Service extension. You might also want to use a single select option without a service data provider.…Edson Junior, Oracle 570 views 2 comments 3 points Most recent by Edson Junior, Oracle Fusion Service -
CX Service UI Extension App is missing - 25A?We cannot see the CX Service UI Extension App in VBS, but we can see CX Helpdesk UI Extension. We've tried recreating projects and everything from scratch, and have all … -
How to add 'Create Case' as a Quick ActionSteps: Create Sandbox Add & Navigate to Structure Click on Service -> Quick Actions -> Expand Service Center Quick Links Click on Create Enter Quick Action Details Optio…
-
Increase/Remove the CSV file download limit in the transaction consoleHi Everyone, Is it possible to increase the CSV file download limit in the transaction console? Currently, we can only retrieve up to 500 records. However, our client re…Girish Kushibi 1 view 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
-
Configuration Report/Global Search Capability in RedwoodSummary: Configuration Report/Global Search Capability in Redwood Content (please ensure you mask any confidential information): Hi, Is there a way to search across code…
-
How to add Custom fields in Task Edit page within Case Management?We have defined few Action plan action like Investigation Meeting Scheduled. Now when the agent is updating this action we want to capture the actual date of Investigati… -
What does Retention field mean on Team Activity Center page on RedwoodSummary: We are implementing redwood and while doing so we wanted to know what does Retention field with percentage mean on Team Activity Center page. Content (please en…
-
Hide inactive assignment results while doing a worker search on redwood HCM pagesWe are currently implementing Redwood and aiming to hide inactive assignment records during worker searches on Redwood HCM pages. Additionally, we're trying to set a def…Palak Raval 12 views 1 comment 1 point Most recent by Karyn Kurland-Oracle Visual Builder Studio for HCM
-
what are the cases in Recent cases it is showing?Summary: Hi @Karyn Kurland-Oracle In Service Dashboard there is recent cases section. but what kind of cases are shown in the Recent cases section? Content (please ensur…
-
How to enable Workspace in RedwoodHi , We are trying to open workspace in Redwood . Currently it is opening in Classic view as attached in screenshot . Is there any way to achieve opening Workspace in Re…
-
How to search service request by entering the 3-4 digits in search bar?Summary: Hi @Karyn Kurland-Oracle In Redwood service center we are not able to search Service Requests by SrNumber not complete but keyword search is not working here an…
-
Demo instance for IDRHi, Is there a demo instance to test invoice upload through IDR? If so, please be kind enough to redirect me via a reply. Thanks.Sheneli98 24 views 2 comments 0 points Most recent by MiaM-Oracle Payables, Payments & Cash Management
-
How to remove other values from channel type?Summary: Hi @Karyn Kurland-Oracle when we open start internal conversation smart action, in channel type it shows various values in the list. but we want to keep only MS…
-
How to show the name of the work order area?Summary: Hi, does anyone have any idea why I see the bucket ID and not the name in the field? I need to show the name instead of the ID. Thanks. Content (please ensure y…
-
How to enable the repiles from the outlook in My message section?Summary: Hi @Karyn Kurland-Oracle @Edson Junior, Oracle My message section at service home only showing the internal messages and messages/ replies from the MS Team but …
-
Redwood - How to Prevent Create Work Order Page from Loading if Service Request Contact is Null?Summary: Hi @Edson Junior, Oracle @Karyn Kurland-Oracle Could you please help to achieve this use case in redwood service center? When we create work order from service …
-
How to Enable Drill-Down on custom field “Bill To Customer” in Sales Order List?Summary: In the Sales Order list, the Bill To Customer column currently shows static text (e.g., customer name or number).How can we make this field a clickable drill-do…
-
Person Management-Redwood or Responsive UIHow to enable Responsive or Redwood Pages for Person Management.
-
How To Create a Multiple Select Choice ListIf you need a Multiple Select Choice List, you can achieve this by defining it as an FCL (Flex Code List) with Multiple Select Choice List enabled. In Oracle Visual Buil…
-
How to hide service center smart actions from visual builder?Summary: We have created object function based smart actions but we want to hide that smart from action bar. Content (please ensure you mask any confidential information…
-
Advanced filters on custom Dynamic choice list field is not filtering data in Redwood work order.Summary: We have created one custom DCL for address sites and included filters using bind variable in work order object. It's working as expected in ADF, but in redwood … -
How to Open a Custom App UI from the Launchpad Using the In-App TabsIf you’re building your own App UI — for example, to support use cases involving standalone top-level and child objects — and want users to launch it from the Oracle Lau…