Redwood
Discussion List
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Enable Prompts in Redwood UIHi All, Do we have any feasibility of adding prompts in Redwood UI just like the ones we have in Classic UI? We have a requirement like whenever an employee is making an…Gadi Chaitanya 31 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service -
Service Work order OFSC attachment description not coming from OFSC (Redwood)Summary: Greetings, We have an urgent requirement to fulfill on the redwood work order attachment field where we are not able to see the description on the attachment. W… -
Visual builder Studio: How can I fetch field value from one redwood page to another?Summary: On Responsive Self Service Procurement Page (Redwood) , we want the field value on 'Requisition Summary Page' to decide the Display value on a field on 'Lines P…RanjanDasSouhardya 42 views 3 comments 0 points Most recent by Gulani Simran-Oracle Self Service Procurement
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Display dashboards in HR Help DeskWe have agents and administrators who receive requests from the HR help desk when they click on the Dashboard icon and this is not the best information, but it has been …
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Redwood SR/WO from Install base asset pageSummary: Greetings, We are currently focusing on Service Redwood Service requests and work orders. The necessary business process involves creating a service request fro…
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Can we restrict to show only desired languages in the Language picklist on Login PageSummary: Can we restrict to show only desired languages in the Language picklist on Login Page Content (required): Hello, We want to display only 2 languages on the Lang…n_Kiranmayee-Oracle 41 views 2 comments 1 point Most recent by kishore madhavan-Oracle Fusion Service
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How to access serviceRequests variable in action chain?Summary: How to access serviceRequests variable which is present in edit page which holds all service request related data in action chain. Content (please ensure you ma…
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How to show Account level notes on service request pageWe need to display account-level notes on the B2B service request page for the call center team to review the process or information shared by the customer on the accoun…
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24B Fusion Service Home PageOverview Welcome to the Fusion Service Home Page! This page, which is only available in the Service Console mode, provides Fusion Service Agents with a comprehensive ove… -
Visual Builder Studio, can fields from 2 containers be made dependent on same page extensions (RSSP)Summary: Can one field lets say "Requisition Type" (from container 2) be selected based on value on a field "budgetary control" (from container 1) . PFB the screenshots …RanjanDasSouhardya 41 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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How to Enable Asset-Based Layout in Visual Builder StudioOverview Welcome to this guide on how to enable Asset-Based Layout (starting in 24B release) in Visual Builder Studio. This tutorial will provide step-by-step instructio… -
How to enable field for list page in redwood for work order?Summary: Need a solution to enable some custom fields on work order list page in redwood. Content (please ensure you mask any confidential information): We have some cus…
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How to add Custom fields in Task Edit page within Case Management?We have defined few Action plan action like Investigation Meeting Scheduled. Now when the agent is updating this action we want to capture the actual date of Investigati… -
Requirement to reopen the resolved SR when there is any customer entry to it.Summary: We have a requirement to reopen the resolved SR when there is any customer entry to it. We have created new status value, i.e., Reopened. We have also created t…
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Praveen Gehlot 13 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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Auto Populate Account from selected Contact on an SR (Redwood)In the classic UI, if a user removes the Account/Contact on an SR and then updates the Contact the Account automatically populates based on the selected contact. Does an…
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Service Request Category Setup and Maint Redwood pagesIn CX Service 23D the Manage Service Request Categories setup task is a Redwood page. We added 2 custom attributes to the Category object in App Composer and published t… -
How to Create a Custom Table with an Actions Column in Oracle Fusion Service UI Extension AppProblem Statement A system implementor is facing a challenge in creating a custom table with an action column in Oracle Fusion Service UI extension app. The action colum…
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Do we have Redwood Experience for Manage Legislative Data Group(Workforce structures)Hi All, Do we have Redwood Experience for Manage Legislative Data Group field. (Work Force Structures) Couldn't find the above title in Oracle Docs. Please share your in…RamkumarKadhiravan 22 views 1 comment 0 points Most recent by Rachita Mishra-Oracle Human Capital Management -
Does anyone know how to modify the values for the profile SVC_ATTACHMENT_UI?Summary: How do we modify the value of the profile SVC_ATTACHMENT_UI? Content (please ensure you mask any confidential information): Our client wants to change the displ…Ameet Keshkamat 22 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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CyberSource payment gateway in b2b service request redwoodSummary: Hello, We have a requirement to integrate a 3rd party payment gateway for pre-authorizing credit cards and processing payments on our B2B service. The chosen pa…
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Is there a document available to provide details about the Authoring Classic in Knowledge?Summary: I would like to know if there is any document available explaining the features of Authoring Classic and Authoring under Knowledge. Content (please ensure you m…
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How to Whitelist an External Application's URL in Fusion ApplicationsThe how-to article posted below is credited to Swathy Lenjini, on whose behalf I am sharing it The UEF framework facilitates communication between external applications …
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24A Fusion Service Extensibility FeaturesOverview This post discusses the Fusion Service Center Extensibility 24A release highlights, including the ability to create new pages using Service Request Edit Field F…
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How UI Events Framework supports in the new Service Contact PageIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how UI Events Framework supports in the new Service Contact Page. For mo…
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How to leverage UEF client-side library to implicitly create interactionsIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how to leverage UEF client-side library to implicitly create interaction…
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How to create custom insight cards with UI Events FrameworkIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how to create custom insight cards with UI Events Framework. Problem Sta…
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How to create new pages leveraging the Service Request Edit Field FragmentsIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how to create new pages using the Service Request Edit Field Fragments. …
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How to Extend Fusion Application for Field Choice List DependenciesA special shout-out to our development team, who have recorded a video to answer a common question on how to create a dependable field choice list. Thanks, Edson
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Let's meet for a 1:1 discussion on Fusion Service Extensibility Connection.Hi, If we haven't met before, I am Edson Junior, Principal Product Manager for Fusion Service Extensibility. I have been getting valuable feedback from some of the video…