Category 235
Discussion List
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Is there a restriction on number of queue configured for Fusion Service RequestSummary: As part of Fusion Service implementation, we are implementing queues and queue assignment. The queue assignment number is expected to go beyond 700 based on the… -
Mass Submit and Approve Time Cards process is taking longer time to submit timecardsI am trying to submit 8000 timecards of saved and entered status using Mass Submit and Approve Time Cards process process with below parameters- Number of threads as 3 a…AmanMaheshwari4242 22 views 1 comment 0 points Most recent by Srikanth Mandapati Panduranga-Support-Oracle Workforce Management
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OIC Integration failed in activation with error as Failed to located the service endpoint.Last activation attempt failed. {0}. ; Failed to located the service endpoint for the service https://hcm host:443/hcmRestApi/resources/11.13.18.05/workers. Please conta…Mukesh Kumar Yadav-Oracle 110 views 10 comments 0 points Most recent by Mukesh Kumar Yadav-Oracle Fusion Service -
Raise your game with the Oracle Cloud Applications skills challengeNow through May 15, join the Raise Your Game skills challenge to access free training and certifications on the latest in Oracle Fusion Cloud HCM, ERP, SCM, and CX. Buil… -
Configure SSO for Customer Self-Service Portal with a third party applicationSummary: Our customer is an University. As soon as a student signs their contract, an account is created on a third party application that holds information regarding al…Cristian Rogelio Velasco Gutiérrez 36 views 3 comments 1 point Most recent by Cristian Rogelio Velasco Gutiérrez Fusion Service
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Person Management-Redwood or Responsive UIHow to enable Responsive or Redwood Pages for Person Management.
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Redwood How to access SrNumber at layout level?Summary: Hi @Edson Junior, Oracle we want to take SRnumber in one variable at serviceRequest layout level. please help us to get Srnumber there. in below screenshot ther…Pratibha AdhavLTIMindtree 89 views 8 comments 0 points Most recent by Edson Junior, Oracle Fusion Service
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How to hide search knowledge smart action from oracle service center?Summary: Search knowledge smart action is not listed in app composer smart action list to enable and disable it from there, Is there any way to disable it from action ba…
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what is the use of follow smart action in Service center?Summary: there is Out of box smart action is present i,e follow but when I am clicking on it I getting below error. and could you please explain the use of this smart ac…
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How can I leverage Category Code in a usable way on the Service Request Edit page?Summary: I am attempting to use the Category Code on the service request edit page in order to drive show/hide logic for other fields. Essentially, if I had a category f…
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Service Request is not automatically created by incoming emailHi team, We're trying to configure Inbound emails to automatically create Service Requests in CX Service module. We've done the below configurations: Used the standard E…
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required to show account and contacts and activities under redwood service?Summary: Hi @Edson Junior, Oracle , @Karyn Kurland-Oracle Could you pls let us know What privileges/roles are required to show account and contacts and activities under …
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Account address is not updated if account is changedSummary: Hello community, We are noticing unusual behavior on the screen for creating work orders. When we add the account automatically the address field is filled as s…Ricardo BarreraR 14 views 2 comments 0 points Most recent by Radhika Abhyankar-Support-Oracle Fusion Service
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Unable to upload a file in a specific UCM folder through SOAP callHi, We are trying to upload a file to a specific folder on UCM (Fusion CRM) using a SOAP call. We are using the following payload, and while we receive a 200 OK response…
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is there Rest API to update Absence Balance and Plan enrollment in Oracle FusionHello Everyone, I need a API to update balance and do the Plan Enrollment in Oracle fusion. i went through the doc.oracle.com, but didnt get any help.
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ReferenceError: cxcore is not defined Error (Redwood)Summary: Hey All, We are trying to configure CX-Panel for WorkOrder in the SR Overview Page so that users have the capability to filter which is not available with custo…
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Are the new AI services of Fusion Cloud on Redwood also available in Siebel CRM?Summary: Are the new AI services of Fusion Cloud on Redwood also available in Siebel CRM? Content (please ensure you mask any confidential information): The said feature… -
How to Whitelist an External Application's URL in Fusion ApplicationsThe how-to article posted below is credited to Swathy Lenjini, on whose behalf I am sharing it The UEF framework facilitates communication between external applications …Edson Junior, Oracle 51 views 1 comment 2 points Most recent by Abhilash K - Deloitte USI Fusion Service -
Access in the list of values from the CX Picker Saved Search ListsSummary: Access in the drop down list from the CX Picker Saved Search Lists Content (please ensure you mask any confidential information): Hi, Could someone assist with …
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Time card and send the expense to the project if we have a self-service license.Can we enter the time card and send the expense to the project if we have a self-service license but no Oracle time and labor license? If yes, then how? Thanks, Kallol -
How to change the label of Panels in Panel ContainerSummary: Content (please ensure you mask any confidential information): I want to change/Rename the Panel Header Labels as highlighted below . I could see an option to e…
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How to add custom field(s) to the landing page in Redwood Service Center, Help Desk or Case MgmtOverview In this article, we are providing steps on how to add a custom column to the landing page. The principles shared in this article can be applied to the Fusion Se…
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How can we download all attachments of a B2B Work Order?So currently for B2B Work Order the user can download an attachment individually, but is there a way out in which the user can download all the attachments together.
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How to add search option on landing page of OFSC Work OrderCurrently on the Field Service Work Order the available search options on the landing page for a user is shown below- How to add a search option in this which also have …
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Unable to login to new My Oracle Cloud Support PortalThe user is unable to log in to the new My Oracle Cloud Support Portal and is encountering an 'Identification not matched' error. The user is entering the Support Identi…
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How to get autogenerated field value in redwood UISummary: There is a field (Record Number) which gets populated with autogenerated value whenever a Create button is clicked in Classic UI whereas we are not getting any …
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Custom Object in Redwood works in VBS' Preview, but not in Fusion after the workspace is published.Summary: Hi, I have a custom object called AR Invoices which I want to display in Redwood through App UI Extension. I followed the following document for generating the … -
A Payment process template generates a zero payment.What could be the reasonA payment process template generates a zero payment ie.invoice of 100 and credit memo of 100.But the other templates do not generate these zero payments. What could be t…User_AMRE7 19 views 1 comment 0 points Most recent by veerendranath pulivarthi-Oracle Payables, Payments & Cash Management
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Mobile Application for users to take action on the workflowsHow to add PR, PO, Invoice and Expense Report workflows in mobile application for users to take action on the approval workflows.
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How many maximum addresses can be stored/displayed under one contactSummary: What is maximum number of addresses that we can store under one contact and how until how many addresses can be displayed under one contact in CX Sales. When tr…