Category 235
Discussion List
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Can we cancel the Work Order from Classic UI ScreenIs there a way to cancel the OFSC Work Orders from Classic UI Screen, you can also let me know if this can be achieved through App Composer. -
Show default to All Work OrdersSummary: So, basically we have a subtab called Work Order on Service Request page where in the Show option we want to have default option as All Work Orders but currentl…
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Perform advanced search -findByAdvancedSearchQuery Oracle Fusion HCM APII am trying to call the following API: /hcmRestApi/resources/latest/dataLoadDataSets/action/findByAdvancedSearchQuery I am passing the below request payload: { "filters"…
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Attachments Read Role in Oracle FusionHi , We have a requirement where we have to provide Attachments Read role to all users in fusion . However its noticed that once the user has this role assigned. He/she …
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Users not able to see ess custom jobsThe BI author role is assigned to the users and report level the permission is given to BI author role, still users are not able to see the Reports from Tools—>Scheduled…Chandana.palaparthi 6 views 1 comment 0 points Most recent by HD - Oracle Fusion ERP-Oracle Fusion Service
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How to migrate Service Assignment rules criteria with inactive category or Business Unit?Summary: I am in the process of migration Classic Help Desk to Next Gen Help Desk. I've completed running job1, 2 ,3 and 4. Next step is to create assignment rules manua…
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How to send mail notification when add team member to service request?Summary: Need to notify team member by mail Content (required): Dears, We need to notify an employee when added to team member in service requests, how should it be done… -
Listen for Attachment UploadsSummary: I want to listen for attachment uploads on the Service Request object to update a flag on the record. We are implementing in Redwood and wondering if this is ac…Daniel Hales-Deloitte 17 views 2 comments 2 points Most recent by Daniel Hales-Deloitte Fusion Service
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Unable to add standard category LOV in the service entitlement matrix classSummary: Hi Team, I am trying to add the "Category" field as new conditional column in the standard coverage which is a standard field in service request object. In the …
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which business event will trigger at the time of funds checking?Need to getinformation upon which business event will trigger at the time of fundschecking while creating the prepayment invoice?Mohan Terli 11 views 1 comment 0 points Most recent by HD - Oracle Fusion ERP-Oracle Payables, Payments & Cash Management
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Can we update user timezone for all users at the same timeSummary: Is there a way to update the user timezone for all users at the same time in Oracle fusion which is usually set from user_menu>Set Preferences>Regional>Time Zon…Hriman Mandal 22 views 2 comments 1 point Most recent by HD - Oracle Fusion ERP-Oracle Fusion Applications Administration
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Unable to select "All Representatives" Timecard Approval for Area of Responsibility(Representative)I am unable to add "all Representatives" flag in Timecard Approval rules, please suggest. Getting this Error :- RUL-05716: The function "GetAllRepresentatives" is not va…
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How to migrate data from Netsuite to Oracle FusionHello, is there anyone who has an experience with data migration from the NetSuite application to the Oracle Fusion application?Hila Maimon-Oracle 21 views 4 comments 1 point Most recent by Hila Maimon-Oracle Fusion Applications Administration -
Show Message After Account Selection (Create Service Request Page)Hi, In 25C, When I select an account on the 'Create Service Request' page, I want a message to be displayed on the same page after selecting the account. Thanks, Babasah…
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How to use Charges option in oracle fusion receivable transactionBusiness wants to use Charges functionality in oracle fusion receivable transaction, does anyone has any idea how to use this option?
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Is Oracle compatible with Outlook (new) version?I have noticed a number of times within our instance, that Oracle Fusion does not accept email approvals or drag and drop attachments from Outlook's new version. I can g…Christina O 11 views 1 comment 1 point Most recent by Andrada-Oracle Fusion Applications Administration -
How to enable attachment section on work order creation page?Summary: Hi @Edson Junior, Oracle, @Jithesh Vijayakumar-Oracle In redwood service center how users don't have any ability to attach the document while creating the work …Pratibha.Adhav 18 views 1 comment 0 points Most recent by Bodhisattwa Mukherjee-Oracle Fusion Service
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Transaction Receipt Method for Customer Payments feature is available within CollectionsAs part of Oracle 25D, the "Transaction Receipt Method for Customer Payments" feature is available within Bill Management and Collections. However, if the business choos…Rangoji Mahesh 11 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Smart text usage report in Fusion serviceSummary: I am looking for smart text usage report in the ADF in the fusion service. We have a subject area in the analytics "CRM/Help Desk - Service Request SmartText Us…Varun Thankappan 13 views 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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Change Registered EmailSummary: Change Registered Email Content (please ensure you mask any confidential information): Due to company will change the domain of the email, therefore all the reg…
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How to perform Mass Download of Document Records for a specific set of employees in a batchHi All, We need to do Mass Download of Document Records Attachments for a set of specific 4K employees. As per the customer requirement, we have to migrate the DOR Attac…Kalyan Mallick 11 views 2 comments 0 points Most recent by Madalina Danis-Support-Oracle HCM Spreadsheet Data Loader (HSDL)
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How to get latest updated records from ess_request_history ?Summary: Hi team, We are building a report using the ess_request_history table, where I need to fetch incremental records based on a timestamp filter. However, I couldn’…
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Redwood-How to remove few sections in SR edit PageSummary: Hi Team, I want to remove below sections in SR edit page as per the below screen shots . I am not able to find OOTB configurations to remove them, Could you ple…
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How to Create Custom Fields That Match SR Details Out of the Box StylingSummary This article provides an example of how to add a custom field with a hyperlink to the collapsible panel on the Service Request Details page in Oracle Fusion Serv… -
Deprecation of download logs in help menu for Oracle BICC (BI Cloud Connector) in release 25CSummary: Download logs in BI Cloud Connector (BICC) is not longer available in release 25C. Content (please ensure you mask any confidential information): In release 25C…Mark Di Ponio 64 views 2 comments 3 points Most recent by Mark Di Ponio BI Publisher Learning Center
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how to Expand Activities Panel Width on SR Overview Page?Summary: how to Expand Activities Panel Width on SR Overview Page? Content (please ensure you mask any confidential information): Hi, On the SR Overview page, the Activi…
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How to bind a variable with field on work order pageSummary: Hello Experts, I need some help from VBS expert. We have a custom button on Customer Work Order page in Fusion Service which cancels the work order. We want to …
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How You Set Up Visibility Based on QueueSummary: HI, we want to Set Up Visibility Based on Queue. Now I found this LINK:, where I see 2 steps: 1)"Remove Data Security Policies from Users": If the users have be…