Category 691
Discussion List
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Alert Composer & Visual Builder Studio demo requestI am reaching out on behalf of our Cloud HCM Community, and we are currently seeking a demonstration on a couple of topics related to the Cloud HCM platform. The topics … -
Is First Assignment Metric Possible?Summary: Can we create a metric where it starts immediately (creation of ticket) until it is assigned to an Agent? Content (required): Client would like to replace the F… -
Change Default Font Text and Sizes for Rich Text BoxSummary: Is it possible to change the default font text and font sizes in the Rich Text boxes when creating a knowledge article? Content (required): Our client would lik…
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HRHD Knowledge articles character limitationSummary: Hi, my client is requesting the character limit for HCM-FAQs and HCM-Solution sections. We need the character limitation for: HCM-FAQ FAQs - #? Answer - #? HCM-…
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how to change Release status *cancel* planned order into reschedule in supply plan??Summary: In Oracle fusion supply planning The user doesn't want to *cancel * the planning recommendation release status for any of the Plans. This is for purchase Orders…Ranganathan Siva 72 views 1 comment 0 points Most recent by Thierry Lamote Supply Chain Planning and Collaboration -
Service Request Header SQL PredicateHi all, I have been trying to set up a custom condition for the 'Service Request Header' object, but it isn't working for me. I have even tried creating a very simple SQ…
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Where should I get help from RCA team/Oracle's Customer Success Manager?I need to Ask for Unplanned Outage while happened at China Standard time from 05:30 to 6:06 AM on 23/05/2023 I rise a SR about this topic, support refer that a RCA team … -
Default values in Case Create ScreenSummary: How to default fields in dynamic form to a dynamic value from rest? Content (required): Hello, In Service>Case>Create screen we have the requirement to default …
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Oracle Enterprise Asset Management (EAM)Can I please get the confirmation whether Oracle Fusion SaaS a fully fledged Enterprise Oracle Assets Management (EAM) module ? I know the Oracle EBS has a solution solu…
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Set Up VB Studio to Extend Oracle Cloud ApplicationsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): OU Resources How-to : set up VB Studio Videos : E… -
HCM Release Readiness Updates Published 6/2/2023Summary: Hello Everyone! I wanted to let you all know that the 23C New Feature Summary and What’s New are now published to the Readiness site. You can access them from: … -
Oracle Fusion Redwood HR HelpdeskSummary: Currently we are using Oracle Fusion Classic HR Helpdesk. We would like to move to Redwood features. Could you please how to move to Redwood HR Helpdesk? Also d…
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Next Gen HR Help Desk - Issue while creationWe are facing an issue while creating a service request. We have a User with below roles but still we are not able to create the service request from Quick action "Creat… -
Newly created category is not displaying any milestones after raising Service Request in HRHelp DeskSummary: Hi Team, We have a requirement to create new categories in the HR Help Desk. We have created the same called Minor Injury category and it is reflected while cre…
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I need to promote the 'Get Subscription Entitilements' from version 0 to version 1.Summary: We are on 23A Redwood Next Gen HR Helpdesk. I need to promote the 'Get Subscription Entitilements' from version 0 to version 1. Is there any documentation on ho…
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Knowledge Management ApprovalsSummary: Are there any approvals in Knowledge Management? Content (required): Client would like to have an approval before publishing or deleting knowledge articles. The…
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Could you suggest a way to centrally manage the preference for "Preferred Knowledge Locale"?Greetings Oracle community, we hope this message finds you well. Our team is currently exploring the possibility of centrally managing the "Preferred Knowledge Locale" p…
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Run the same integration multiple times in parallelSummary: Run the same integration multiple times in parallel Content (required): Hi everyone, I am working on a requirement where I have to process files and take them t…
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Email Notifications are not working after 23BSummary: Email Notifications are not working after 23B Content (required): We have configured the following notifications in Help Desk and they were working fine prior t…
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What all HCM functionality can be used if we don't have HCM Module?Summary: Our Client doesn't have HCM Module in place, so I want to know what HCM functionalities our client can use if we don't have HCM Module. In another way, what fea… -
Step Guide View Icon Not Available in OGL WidgetSummary: Unable to see the Step icon when user clicks on the OGL Widget Content (required): I have created a Process Guide with Step Guides and Step Videos however, the …Karol Panaligan 31 views 2 comments 0 points Most recent by AB Roberts-Oracle Oracle Guided Learning -
HR Helpdesk Classic and Redwood ReportsSummary: Are there any delivered reports for the classic and the redwood? I was searching the knowledge base and only found the infolets. Content (required): Version (in…
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Data import to the Knowledgebase using REST APIHas anyone attempted to perform a data import to the Knowledge Base using REST API? If so, could you share your experience regarding the ease of use, challenges faced, a… -
Next Gen Help Desk - Field Triggers in Visual BuilderSummary: Looking for advice on how to replicate Field Triggers built for Classic Help Desk using Application Composer in Visual Builder for Next Gen Help Desk Content (r…
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Need clarification on User Subscription utilizationSummary: Will the Inbound Email communication be considered as a separate user and utilize one user subscription license Content (required): Hi All, This is for my basic…
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Change the link provided in emails from TaleoTaleo currently sends emails for requisition updates to users. These emails contain a link directly to the requisition. In our environment we use SSO for user login and …AndyWibb 31 views 1 comment 0 points Most recent by Kathy DiPaola-Oracle Taleo Business Edition (TBE)