Redwood
Discussion List
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Agents unable to see help desk request in queue when they are added to queue using import managementWe have a requirement to add agents to queues and the count is high. I used the import functionality as described inhttps://docs.oracle.com/en/cloud/saas/sales/faiem/imp… -
Unable to access the certs/attachments on Transcripts for termed employees in oracle fusionSummary: Hello All, we cannot access the certs/attachments on Transcripts for termed employees in oracle fusion. This is an issue anytime we need to pull any type of att… -
Global Actions to Launch AI Agents from the Sales Dashboard not workingSummary: Content (please ensure you mask any confidential information): Hello, I have setup a Global action to launch AI Agent from the Sales Dashboard by following: Set… -
Manager is unable to view the requested Participant FeedbackHello Team, In the performance document, the manager navigates below to view the participant feedback My team --> Performance overview --> searching for the employee -->…Haritha Gandam-Oracle 111 views 7 comments 0 points Most recent by Elavarasan S Performance Management
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Termination Date is auto-populating based on Notification Date. Is there a way to prevent this?Summary: We are on Redwood V3 Terminate Employment. As of 25C, Termination Date is now auto-populating based on Notification Date. Is there a way to prevent? We would li…Wildris Godfrey 11 views 1 comment 0 points Most recent by Iulian Brinzoi-Nuta - HCM-Oracle Human Capital Management -
employment contracts search bar does not work in redwoodSummary: Hello experts, Does anyone know why we are not able to search any employee under employment contracts page? Thank you in advance, MariaMaria Xydopoulou 11 views 1 comment 0 points Most recent by Iulian Brinzoi-Nuta - HCM-Oracle Human Capital Management -
Incumbent details are not displayed on the Redwood Position pageSummary: Incumbent details are not displayed on the Redwood Position page, while the Classic Position page correctly shows incumbents for the same position and effective…Puja B 26 views 1 comment 0 points Most recent by Iulian Brinzoi-Nuta - HCM-Oracle Human Capital Management
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Work Order completion date doesn't change when technician took extra time while executing WOSummary: When Maintenance manager creates a work order and add operation and assign resource and resource instance (Technician) for 2 hours and released the work order, …Abhishek Tiwari-Oracle 21 views 2 comments 1 point Most recent by Abhishek Tiwari-Oracle Maintenance
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Unable to complete work order in My Maintenance Work Redwood UISummary: Hi Team - We have created one work definition and then created one work order using this work definition, make it released. Login with assigned resource instanc…Abhishek Tiwari-Oracle 62 views 8 comments 1 point Most recent by Satwik Kumar Patel-Oracle Maintenance
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Cannot delete Primary contact section in HRHDSummary: Good morning, I notice that it's not possible to edit/delete a primary contact in the "contacts" section in a service request intrface: How to delete a contact …
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Can not complete maintenance work order or show operations in My Maintenance WorkSummary: Can not complete maintenance work order or show operations in My Maintenance Work Content (please ensure you mask any confidential information): We create a new…
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Reverse Termination doesnt remove the work relationship AttributesSummary: Regarding Reverse Termination, we have a requirement to remove the Work Relationship Attribute value that was filled during the termination transaction. Termina…Razi.Ansari 22 views 1 comment 0 points Most recent by Iulian Brinzoi-Nuta - HCM-Oracle Human Capital Management
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Assistance Needed to Hide "Context Value" Field in Redwood Goal Setting ModuleSummary: Content (please ensure you mask any confidential information): Hello everyone , We are currently implementing Redwood for the Goal Setting module. I have notice…Silvia Salomè 11 views 3 comments 0 points Most recent by Keerthi Chinthapatla Human Capital Management
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Redwood Position Search no resultsSummary: Enabled redwood profile options for positions and run ingest processes but no results in position search, and add position page just keeps spinning. Content (pl…Junade Shujaat 219 views 3 comments 0 points Most recent by DariaTekoutieva1 Human Capital Management
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"ESS job to create index definition and perform initial ingest to OSCS" ErrorSummary: Schedule process "ESS job to create index definition and perform initial ingest to OSCS" with parameter fa-hcm-modelprofile goes into retrying status and error.… -
Can i subscribe skills content to talent profile initially and then change it to skills center laterSummary: we are exploring how to start using skills in OHCM for our client - and what the MVP will be. As part of this analysis, we ant to understand if we can initially…
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Can we use the Suggested careers feature when using position profiles and person profilesSummary: We are exploring Dynamic Skills for our client and see that in the documentation it is mentioned that 'Job model profiles and person profiles must be set up. Jo…
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Unified Learning Catalog Administration does not show all types of learnings to createI enabled the Learning Catalog as per this feature - Unified Learning Catalog Administration and Access Control https://docs.oracle.com/en/cloud/saas/readiness/hcm/25d/…
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How to view self paced learning items ruleWhere can we view the self paced learning items. I want to navigate to the rules tab but I'm unable to do so.
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Assistance Required – Absence Planning Access RestrictionSummary: Hi Team, The Line Managers are not permitted to view or take action on absence records of non-direct reportees in Absence Planning. Could you please help us wit…
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Is there a way to hide the Statement Period on the Total Compensation Statement Redwood pageSummary: Hi Community, Is there a way to hide the Statement Period on the generated Total Compensation Statement Redwood page? We are reviewing the Redwood experience fo… -
Add new action "On Hold" for job requisitionSummary: Hi Everyone, We've requirement of adding new action "On Hold" for job requisition. When we select this action for a requisition, we expect it's active on extern…Hrushikesh Pentewad 1 view 4 comments 0 points Most recent by Hrushikesh Pentewad Recruiting, Opportunity Marketplace
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Redwood: Career ambition under Skills and qualificationSummary: Under Skills and qualification page there is a section "Career ambition'. We don't want this section to be visible under skills and qualification. Is it possibl…
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Redwood Connections About Me and Experience not saving changesI am trying to test the Redwood Connections page and I am running into a problem saving changes in About Me and in Experience. I can update these sections in the Directo…
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In the Core HRSummary: If the action Manager Change happens it needs to notify the HR Representative using Alerts. Content (please ensure you mask any confidential information): Versi…
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How to check the log for rate based salary basis error JBO-PAY:::PAY_PAYPROC_UNKNOWN_ERR: PAY-163526Summary: When adding a salary rate based I am getting this error: JBO-PAY:::PAY_PAYPROC_UNKNOWN_ERR: PAY-1635269 A system error occurred during processing. Contact your …
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How to Display Full Field Name or Relocate Oracle Standard Field on Redwood Goal Edit Page?Summary: Hello all, On the Goal Edit page, there is a field labeled "Subtype" (which is not a Descriptive Flexfield). Per a business request, our team renamed this field…
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Warning message when creating a job requisition where the position already has an incumbentSummary: How to define a validation rule when i Create a job requisition, that checks the headcount or number of openings against available headcount data and displays a…Jaime Romero Salinas 85 views 2 comments 0 points Most recent by Patricia-S-Oracle Recruiting, Opportunity Marketplace