Configuration
Discussion List
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Its important to solve this debrief error as couldn't find any solution from the docSummary: how to solve this error "type": "TYPE_ACTION_PARAM", "code": "CODE_ACTION_INVENTORY_TYPE_INVALID", "entity": "inventory", "entityId": null, "actionId": 0, "para… -
Work Zones for resources not required to displace in geographic areas. Temporary statistics upload.Summary: We are interested in assigning the right worker for the right task according to the skills required. The unusual context is that workers are not required to dis… -
Compound Workzone key - How does the system decode?Hi Team, In our implementation, work zone key is a combination of 2 fields RowId and Zipcode. RowId is an alphanumeric value whose length can vary from 7-15. Also we hav…Anusree Sahadevan 2 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Send Email Notification to technician when Activity is Assigned to the resource from bucketSummary: We have a requirement to send Email Notification to the technician when Activity is assigned from a bucket and when Activity is moved from one resource to anoth…
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How I can validate that a button appears only when the start date activity is equal to today?Summary: Content (required): Hello Oracle Community; I need users to not be able to access a plugin if the activity is in the past, they should only be able to access it…SUUM Technologies 22 views 4 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service
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Is there an element of creating a background line box to group the info and entry fields nicely?Summary: New Element - such as drawing linebox - in Visual Form Editor Content (required): Hello there. Is there a way that you can have a background linebox so that you…
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Do you know if there is any rule to create a login PIN in OFSC using an SSO connection?Summary: Hello OFSC Community; Do you know if there is any rule regarding the type of characters allowed or length of the string to create a PIN when a user logs into OF…
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Why doesn't the History view record who updated the activity?Summary: Content (required): Hello OFSC community; I want to ask you if any of you know why in the history of an activity, the changes made to an activity are not record…
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How to solve this error cname errorSummary: Content (required): When clicking debrief button its showing this error Version (include the version you are using, if applicable): Code Snippet (add any code s…
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How to solve the Debrief ErrorSummary: When clicking save draft or sign and save the system showing this error Content (required): Version (include the version you are using, if applicable): Code Sni…
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Its important to know the cause of this error with the debriefSummary: When clicking save draft or sign its showing this error Content (required): Version (include the version you are using, if applicable): Code Snippet (add any co…
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For a workflow message, how long until the message becomes obsolete?Summary: For the implementation we have following queries that require your assistance. 1. For the advanced workflow as per documentation "sending" status should be sent…Shawn Call-Support-Oracle 12 views 0 comments 0 points Started by Shawn Call-Support-Oracle Field Service -
VBS attributes in Rule setSummary: The VBS rule set is not showing all the attributes , i need options like Case type. Has anyone faced same issue. Content (required): Version (include the versio…
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How to enable deinstallSummary: deinstall in blank Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, …
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Filtering a menu field based on another menu field value.Hi Team, We have this requirement :- There are 2 custom properties of type enumeration in our activity details screen - Activity Status and Activity Sub- status. We need…
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How to hide technician sub inventories from displaying on the Resource Tree?Summary: Our Dispatch Center console displays several Technician Sub inventories. Is it possible to hide or not display these technician sub inventories on the resource …
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OFSC Customization CapabilitiesHi Team, We have the following requirement from client:- The requirement says the dispatcher should be able to search for an account and open all activities coming under…Anusree Sahadevan 22 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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Can we add cc in emails send from OFSC and can calendar invites be sent?Hi Team, We have a requirement wherein we have to send emails to Field Engineers as Calendar invites with a person in cc. is there any way to achieve this OFS Message sc…
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How does Access Schedule Works in OFSC? Will that have an impact on Routing?Hi Team, I came across a standard activity field Access Schedule which lets us choose access hours and exception day. I was wondering does routing assign the particular …
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Can we clear the data in a field based on another field value in OFS Activity Details screen?Hi Team, We have the following requirement: There will be certain Read/Write fields in the standard Activity Details screen with data present. On click of a check box th…Anusree Sahadevan 22 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Data use in AndroidSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): What is the data amount utilization that consumes OFS Application in And…
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Some button not showing in the inventory gridI can see only add to resource but cannot see the others (add to install,add to deinstallled,add to customer)
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When adding activity to work schedule its showing only internal activity while there are customerSummary: When adding activity to work schedule its showing only internal activity while there are customer activities. Code Snippet (add any code snippets that support y…
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Time slot selected 3 PM When adding activity but by default is coming 12 AMTime slot selected 3 PM When adding activity but by default is coming 12 AM in the dispatch consoleNader_Sayed 32 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Calling _sendPostMessageData method two times, on a single submit buttonSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): If we want to call _sendPostMessageData method two times on a single sub…
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How to change the style and color of a property in the Edit/View activity screen?Summary: Content (required): Hello good afternoon community; I want to ask you if there is a way to change the style, font, color of a property value in Edit/View activi…SUUM Technologies 52 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Show Required Inventory Installed or otherwiseSummary: Question: Is there a way to send to a custom activity property the number of required inventories on an activity and list which action took place with that requ…
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Message Scenario that is trigerred when Stop Travel is choosenSummary: I want to set certain values when a user selects stop travel option using the standard stop travel option. can you please let me know the message scenario that …Rohine Devi Dhanasekaran-130953 23 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service