Benefits Configuration
Discussion List
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Benfits Rate recalculation when there is change in Fast Formula LogicFor Basic Employee Life Plan we are calculating Rate value based on FastFormula and the system is live but there is change in logic so how do we change it for exsisting … -
Benefit Admin - Redwood Benefits Activity Center page Display employee contact infoSummary: Hello, I have a requirement to add employee contact information within the administrator's benefits Activity center. I have tried multiple ways through VBS, but… -
Open Enrollment Requirement for EOI on anyone who elects 500k benefit amount or moreWe have a requirement through open enrollment to require EOI for anyone who elects coverage amount of greater than 500k. I cannot find a DBI to use in a Enrollment Certi…
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How do you restrict employee from enrolling into an option?Summary: We have a requirement to suspend optional life insurance for elected coverage over $500K (GI), with interim coverage being $500K (GI). Our first solution was to…
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Is it possible to auto enroll to one plan with same coverage amount if already enrolled in another?I would like to understand if it is possible to auto enroll in one plan only if the employee has already enrolled in another plan. The plan coverage is updated by the em…
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how an employee can unenroll from a benefits planSummary: Hello everyone, I would like to ask if you know how an employee can unsubscribe from a benefits plan that they enrolled in two months ago. Which configuration c…
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how to hide "Choose how you want to enroll" under self service benefit enrollmentSummary: Hi , we want to hide "Choose how you want to enroll" under "before you enroll" redwood self service benefit enrollment, if there any way to hide it. Content (pl…
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Benefits Hours not Reaching Payroll calcUse case: Annual Leave Purchase (salary sacrifice): employees elect hours in Benefits, payroll spreads recovery over 12 months Requirement: Employees enter hours in a Be… -
Benefits Alerts not triggering notification nor emailSummary: We are on 25C and have a requirement to notify employees when they have an enrollment window for any admin or self service life events. Once an emp reports a se…
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How to incorporate coverage amount limitation for an employee entered coverage based on ageThere is a requirement for the policy's payout amount once you reach a certain age. For life insurance policies at age 65, the benefit is reduced to 65% of the original …
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When updating new names in people to cover, the names are not updated in the plans.Why are the updated contacts in the benefits not appearing when trying to enroll in the plans. The contact details are available only during the next life event and not …
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How to restrict access to employee contact's National identifier in people to cover areaSummary: How to restrict access to employee contact's National identifier in people to cover are a under benefits enrollment using roles. Please let us know the data sec…
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How to hide Court Orders on the Overview section of the Benefits Summary page?Summary: The client would like to hide the Court Orders statistic on the Overview section of the Benefits Summary page, as it is not useful. Content (please ensure you m… -
Is it mandatory to have payroll id for retiree to have Benefits EnrollmentsSummary: Hi All, Is it manadatory for Retiree Employees to have Payroll ID. We have created retirees as EMployee Retiree.Active Payroll eligible.But they dont have Payro…
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Opportunity to customize the tile view of plan in enrollment flowSummary: When there are multiple Plan( Having Multiple Option ) Under same Plan type , The enrollment page looks very clumsy and difficult to read through . It is diffic…
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Redwood Benefits: Contingent WorkerSummary: Hi Team, Since CWK search is available only in Benefit Summary and this role is only applicable for Benefits Admin. I was just wondering what PRIV or Role we ca… -
27 CHECK DATES for benefits divisor - not 26 pay periods - how do you accomplish this?We will have 27 check dates in 2026 but only have 26 pay periods. [26 periods that start and end in 2026]. For Open enrollment we cannot get the system to use pay date f…
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Configuring plan dependency rulesSummary: Our goal is to use plan dependency rules to ensure appropriate HSA plan enrollments based on the chosen medical plan. The rule we've implemented in our test env…
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How to resolve the below mentioned error in Redwood.Summary: Hi Everyone, I have recently moved my configurations from one pod to another, but I can't see benefits relationships for any person. The benefits relationships …
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HSA Contribution Cross over issueSummary: The HSA contribution is deducting an extra pay period amount if the employee who already enrolled in HSA decides to waive off in the next year during open enrol…
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Communicated vs Estimated per pay period amount value passed to payrollWe are facing some issues with the HSA plans. The HSA YTD is not matching with the annual contribution elected by the employee its off by some cents. We have biweekly pa…
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How to prevent employees from creating duplicate contact in BenefitsWe are looking for possibilities on how to prevent employees entering duplicate contact in Me>Benefits>Before you Enroll>People to Cover I have gone through few communit…
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What is the DBI for Plan Coverage Start Date?Summary: I am unable to access Plan Coverage Start Date in Fast Formula. However unable to find right DBI and most DBIs are of Extracts. Content (required): How to acces… -
OTBI--Employee Benefits Enrollment by Age GroupSummary Quickly visualize your plan enrollment by age group. Modify your Benefits communications to impact enrollments by age group.Content This is part of a series of s… -
Redwood Benefits: CoverageHi, Can we add language when adding beneficiaries to indicate leave blank instead of adding 0% for a beneficiary that is not needed? Maybe within the blue box. “The tota…
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Designate dependent is not shown during override eligibilityThis is a scenario where a participant (employee) was made eligible for a particular option that has designation requirements by using Eligibility Overrides and then I a…
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Redwood Benefits: ElectionsHi, Within the elections are the “enroll” boxes editable? Users find it confusing to select Enroll in Waived plans. Could we change the “Enroll” box to say “Select”?
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Performance Assurance for Enrollment Process Post Employee Population IncreaseSummary: Our organization has recently expanded its employee base from 23,000 to 33,000 due to a significant hiring initiative. As we approach the upcoming enrollment cy…
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Benefits Self Service Enrollment Page CustomizationSummary: Current Configuration: As shown in the attached screen shot, there are drop list of values in the menu section. Client would like to change the list of values. …
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Redwood Benefits: Adding a ContactHi, When correcting a contact there is not a submit to close out of the Contacts section. We edit the child's name, enter effective date, select save Once you save the o…