Benefits Configuration
Discussion List
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How to hide "Autoapproved" on Redwood Self-Service Report a Life event pageSummary: Navigation: Me > Benefits > Quick Actions > Report a Life Event When a user initiates a new life event, after selecting the event type, entering the event date,… -
How can we change the verbiage on Redwood Self-Service Enrollment Page for Pending Actions Task?Summary: We are using Oracle HCM Cloud version 25A and are enabling Redwood Self-Service Enrollment. On the Post-enrollment section of the enrollment page, the “Complete…
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Issue with Retirement plan communicating incorrect employee and employer percentagesSummary: The Benefits Communicated Amount (percentage) is incorrect and is the annualized percentage of the employee and employer Defined Amount. Employee percentage sho…
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Payroll to Benefit Calculation VisibilityInviting inputs from experts on feasibility of a requirement where we need to display a calculation (which is result of payroll processing, logics sit at payroll level) … -
Original enrollment date is not overridden with Period start date formulaSummary: There are two fast formulas regarding the calculation of waiting period. One is the waiting period formula and the other is Period start date formula with logic…
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End Dating Unrestricted Benefits upon Termination Life EventSummary: Inviting suggestions from Oracle Experts on terminating employee benefits as tagged due to unrestricted enrollments, upon Employee's Termination Content (please…
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Employee was not able to enroll into the Benefits from Employee Self Service PageSummary: Hello, We are using Seeded Employee role, but the employee was not able to "Enroll" into the Benefits from Employee Self Service Page. We can see that Enrollmen…
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Redwood Benefits AI Agent - continued help on adding attachments to AgentSummary: Hi, as we continue to test our Benefits AI Agent(getting great testing feedback!) and want to add additional attachments, I added new documents (containing mult…
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Post election fast formula for CDHP-HSA Validation fails where the plan goes to suspend modeSummary: Content (please ensure you mask any confidential information): We have the following requirements Post Election validation - IF Employee chose CDHP ,he needs to…
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Error message with multiple PlansSummary Employee is eligible for HAS and LSA totaling up to 900, When we add a value of 600 for HAS and 450 for LSA, we are to only get message that the total elected co…
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Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard .Summary: Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard. Please suggest if any workaround we can achieve for this in Redwood Benefit Summa…
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How to close Mass/All EOI related pending itemsSummary: We have 1,177 EOIs in the system that we would like to close on 04/30/25 due to associates not completing them. Can you please let us know how we can close all …
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End date/Delete Dependents from Benefits ModuleSummary: We need to end dependents for an employee and we did the below steps, however getting the attached errors Created a Life event Evaluated Life event End dated th…
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Guranteed amount should show till the proof of good health apporoved for birth/adoption of child LEHi team, When a participant enrolls in the Voluntary AD&D plan, the guaranteed issue amount should be $200,000, with any amount beyond this requiring proof of good healt…
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FSA Enrollment droppedSummary: FSA Enrollment dropped Content (please ensure you mask any confidential information): During Open Enrollment last 10/28/2024, the employee enrolled Healthcare F…
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How to change the Effective Start Date of a Life event in Oracle Benefits SetupIn Oracle Benefits setup (Edit Program Enrollment screen), need to change the Effective Start Date from 04/10/2025 to 01/01/1951 for the Life Event. Once the Life Event …
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Assignment status and rate does not display when processing a life eventSummary: When an employee's assignment status in Oracle HCM Cloud is not set to "Active - Payroll Eligible," or a valid delivered status, rates do not display when proce…
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Guranteed amount should show till the proof of good health apporovedHi team, When a participant enrolls in the Voluntary AD&D plan, the guaranteed issue amount should be $200,000, with any amount beyond this requiring proof of good healt…
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Is possible that only employees will accept the disclaimerSummary: When the user is going to accept the disclaimer, it is possible that only employees will accept this, That is, we need to be able to identify whether the employ…
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Year End Rate ConfigurationWe are starting to look at OE for 2025. I am having difficulties with those that have a life event in December and we drop coverage such as dental. Coverage for us would… -
Can we configure a Life Event to only update one benefit vs. all?Summary: We have medical wellness discounts set up as benefit elections (i.e. Healthy Living Discount (non-tobacco user) and Personal Health Assessment). The discount am…
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How can I set up multiple sets of plan type groups for multiple benefit programsSummary: Setting up a second benefit program due to different plan year periods and costing business requirements. How can I set up another set of plan type groupings fo…
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Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi… -
Updated coverage limits but employee enrollment to waive option or change in coverage amount errorsSummary: Hello, I updated the lower limit and default to a flat amount coverage from $0 to $10 but when I change the coverage for an employee who was previously in $0 co…
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We need know if is possible use the Journeys HCM at the page about benefitsSummary: We need know if is possible use the Journeys HCM at the page about benefits Content (please ensure you mask any confidential information): When we enter the des…
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Can't designate this person as a beneficiaryHello, We can't evaluate Salary Change Life event due to an error which is "You can't designate this person as a beneficiary. The relationship with the participant is . …
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Coverage Reinstatement Set Up For Rehire Within 30 DaysSummary: Need to reinstate the coverage in the same plan types, plan, option along with dependents enrolled at the time of termination for someone rehired within 30 days…
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Close Enrollment batch Process - Life events does not closeSummary: We have processed Conversion on Full population of 1200 as of 10/6/2024. Now While trying to close the conversion event through the Close Enrollment Batch Proce…
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unable to see the life event under the Self-reported life eventSummary: Employee has reported a life event from the self-service and is in the submitted state. Admin can see number 1 under self-reported life events in the overview s…
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how to check SQL query & mandatory context to be set for a given DBIMany a times we need to do a cumbersome exercise to print logs and find out whether DBI is working and returning any value. It would be a great help if anyone could guid…