Benefits Configuration
Discussion List
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Benefits Plans and Programs not visible in Employee self service DashboardSummary: Once the Program is Created and eligibility profiles are assigned, it is not visible on the Employee Self service portal. PFA of Program Validation ss. Do we ha… -
Override Proof of Good Health CertificationWe have the Plan level requirement for Proof of Good Health for Voluntary Employee Life and Voluntary Spousal Life on. After open enrollment, it created suspensions for …
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Benefits: Benefit Tile not appearing in self-serviceSummary: Hello, we're moving setup from Dev to Test environment and with the custom employee role; In Me Tab, we cannot see benefits tile. We have reviewed this document…
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How to restrict the employees to change the plan elections(both plans and options)?Summary: Restricting the employees to change the plan elections(both plans and options) using specific life events. Content (required): We have 3 main plan types and in …
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Benefits: How to remove annual amount for a specific program only?Summary: Hello, Our client wants to remove annual amount of a rate displayed on the enrollment page for a specific program only. We have created many programs but only f…
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Mass correct Original Enrollment DateSummary: we need to correct the Original Enrollment date for group of employees. Is there a way to bulk correct for employees with life events already closed and not dis…
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Divorce Life Event - No Document Type available for UploadSummary: Content (required): When attempting to submit a life event, Divorce, our employees are prompted to complete the submission via our benefits team. They manually …
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How to Terminate Dependents when employee is Terminated?Summary: Hi Experts, we have an issue with contacts being active after the employee is terminated, can I know how this can be tackled? basically, we are having issues wi…
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Benefit OverridesSummary: Content (required): We tried to do an override on a single benefit for a specific individual and need help in understanding the dates. There is an override thro… -
Ideas for uploading documentation for Divorce, Loss of CoverageContent Any ideas on how to have the employees upload certification for Divorce and Loss of Coverage life events considering the severe (frustration speaking :( ) limita…
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Triggering Retro Active Corrected Salary ChangesSummary: Triggering Retro Active Corrected Salary Changes Content (required): We have a client requirement to update life coverage amounts retro to a corrected HR line i… -
Not able to process additional life events with an open Action Item that suspends enrollmentSummary: Infoblox has Voluntary Life - Employee and Voluntary Life - Spouse/Partner plans that require EOI for any increase in coverage amount. We have configured Benefi…
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Oracle Benefits - Eligibility Waiting Periods - Coverage and Rate Start DatesSummary: Hello Experts, I have a simple requirement and believe I found a solution, however, before implementing I am trying to determine if this is best practice or not…
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Test Benefits Self serviceSummary: Hi Experts, I have a question regarding Employee self-service, before responsive UI, we used to have the option to search any employee name and enroll or test t…
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How to resolve Ben-990470 Error - The Processed Person might be lacking a payroll?Summary: I encountered Ben-990470 Error - The Processed Person might be lacking a payroll when evaluating a life event. Content (required): This seems to be time related…
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Benefits: Cannot delete an Unrestricted Life Event that is in 'Added' StatusSummary: Hello, As a benefit specialist, we're unable to delete an unrestricted life event that's in Added Status. Refer to below screenshot. Can Someone advice on how t…
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Can we use Benefits Alert for life events except Open Enrolment?Summary: Business want employees to received Alert when there is pending actions for life events (not only open enrolment). Content (required): For life events like "Add…
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How to configure benefit rate that is dependent on employee's age and dependent's age ?Summary: How to configure benefit annual rate for a plan that may be based on employee's age PLUS that employee's dependent(s)' age? Content (required): Is there way to …
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How do you remove a deceased dependent?Summary: Entering date of death makes a dependent ineligible for Med/Den/Vis. They no longer appear. However, they still show up as beneficiaries on life plans and still… -
Benefits: The date of birth is later than the start date of the person recordSummary: Hello, We have added 'Expected Child' as a contact relationship in the list. This relationship allows a person to create a contact (Expected Child) and not spec…
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Benefits: With new unrestricted life event, existing options are uncheckedSummary: Hello, We're facing an issue with our unrestricted program. The issue is that the benefit specialist enrolls the employee in the unrestricted program with optio…
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Termination Life event is not getting triggered on the termination day.Summary: We are using the fast formula of type "Person Changes Causes Life Event" .Earlier we were fetching the details using the DBI "PER_PER_ENTERPRISE_TERMINATION_ACT…
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1 prior coverage end date rule is not working as expectedSummary: For Promotion Life event, we have waiting period logic and coverage should start first of next month after waiting period ends. Coverage start date is working f…
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How to do Eligibility override when life event doesn't give enrollment opportunitySummary: We are not able to do eligibility override since life event status is in processed and closed status Content (required): we have configured a plan not in progra…
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Enrollment window Still openSummary: System is not closing enrollment option although election has been made. Content (required): At hiring event which configured at program level, we have two plan…
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Unrestricted Open for ConversionSummary: Can we use Unrestricted Open life event for Conversion? Content (required): Can we use 1 evaluated unrestricted open life event with 01/01/2014 date for convers…
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I cannot access rates and coverages in the Benefits Administration plan configurationSummary: I continue to produce this error: Does anyone have a solution with this?User_2025-07-18-14-15-07-575 21 views 2 comments 0 points Most recent by User_2025-07-18-14-15-07-575 Benefits
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Benefits: Approved documents not showing in Certification section of Enrollment PageSummary: Hello, After the benefit specialist has approved a document, it should be visible under 'Certification' section. However, it is not displaying. Look at below sc…
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Benefit Rates showing old values but not updated rates as of 2023Summary: We have a Dependent Benefit Plan that has a coverage of 1200, but per a recent request, we have to change the rate to 1500 starting in 2023. As part of that, I … -
Benefits: How to set up Global Transfer Life Event in an Unrestricted Program?Summary: Hello, We have an unrestricted program named 'Fondation Chantecler'. We have a requirement that upon Global Transfer, the employee should have the same plan and…