Benefits Tips
Discussion List
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Automatic enrollment to Benefits and Pension calculation card for UKSummary: Our client currently is in PSFT and they currently have an automatic process from PSFT payroll to enroll people to UK Retirement & Pension scheme. This also inv… -
Is it possible to uncheck the 'Reuse the exisitng named objects' while importing programWhich trying to run an import process, it is throwing the following error, JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000019821354 null null ] in Per…
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Benefits Program Import ErrorSummary: Does anyone experienced the below benefits program import error? Note that we have 2 country benefits program in one instance and we are trying to import the 2n…
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Open life event getting processed and closedSummary: Hi Team, We have an Open Enrollment scheduled from 10/20/2025 to 11/07/2025. However, while adding the event open, it throws an error stating "Processed and Clo…
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Unable to process a life event (Benefits Enrollment Error)All the plan/program year periods are in place in the configurations and nothing was changed. And we were able to evaluate all life event till 30th May. But suddenly we'…
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How to identify performance bottlenecks in "Evaluate Unrestricted Event Participation" processHi everyone, I am facing performance issues with the Participation Process in Oracle HCM Cloud Benefits. The process is running very slowly due to a high volume of plans… -
Redwood error job Prod_package failed during deploymentSummary: After Benefit page fields customization (hide TIN types) under people to cover, Redwood error job Prod_package failed during deployment Content (please ensure y…
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ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','BNFT_AMT') does not get override amountSummary: ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','BNFT_AMT') does not get override amount. It gets the value before the amount was overriden Content (please ensure yo…
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Hide 'Verify people you'd like to cover' in enrolment journeySummary: We have a requirement to completely hide/remove the task to 'Verify people you'd like to cover' on the self-service enrolment flow. Having reviewed available op…
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Urgent Error PER-1532940 - Cannot Upload Benefit Documents When Reporting Life Events for BenefitsSummary Hello Community, We are observing this issue as part of redwood benefits Testing , We are currently experiencing Error PER-1532940 ("You don't have access to cre…
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HCM Benefits Policy Advisor Agent - for two different Legal EmployersWe are working on the HCM Benefits AI Agent implementation and have the following question - Benefits Policy Advisor - This agent reads from the documents uploaded to an…
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Where are purged life events stored (if at all) for reporting – OTBI/BIP visibility?Summary: We are working in Oracle HCM Benefits (26B) and have a question regarding data visibility after running purge processes on life events. We understand from Oracl… -
Massive Back Out duplicate unrestrict life eventsI'm uploading some unrestricted benefits using a BenefitsEnrollmentExcelUpload spreadsheet. I accidentally added two events on the same day for hundreds of employees and…
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How to hide Benefits Primary Care Provider and HSA Calculator apps from EmployeeSummary: How to hide Benefits Primary Care Provider and HSA Calculator apps from Employee - how can this be done with Security to block Employee from accessing? In Sandb… -
Start Here- Learning opportunities to get started with Benefits Redwood AdoptionGoals Our vision is to deliver a cutting-edge, streamlined experience for Employee Benefits Enrollment and Administration through Redwood design, ensuring employees stay… -
Unenrollment dependent's certificationIn Brazil, ANS (the national health regulatory agency) requires a formal document to validate every enrollment and waiver in health plans. SETUP: We have a certification…
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Is there a way to hide plans/train stops which has plans which are not editable for the life event?Summary: For example: We have a separate life event to "Change, Reduce, or Cancel Life Insurances" where we want to just display the life insurance plans on the life ins…
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How to Hide 'Enroll now' button from Benefits Self Service page ?Summary: How we can hide Enroll now button from benefits self service page? Content (please ensure you mask any confidential information): Version (include the version y…
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Can we update the tobacco user lookup system lookupIs it possible to update the system lookup values under the field tobacco user. I want to hide the values and restrict it to ''Yes' and 'No'.
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While employees report life events, they upload the documents.Admin can;t view this docSummary: While employees report life events, they upload the documents related to the life events they have selected. After submitting life events and documents, the upl…
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Fast Formula for Person Change Causes Life Event not workingSummary: Fast Formula for Person Change Causes Life Event not working Content (required): I created a FastFormula to automatically detect events in the Benefits module f… -
Marital status for the contact cannot be added until they submit/save the contacts information.Summary: When an employee is adding a contact, the marital status for the contact cannot be added until they submit/save the contacts information. Then they have to go b…
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How can I detect UNENROLL in a benefits enrollment?Good afternoon, Community. I have a question and would appreciate your guidance. I'm managing event benefits without restrictions, allowing users to unenroll from a bene…
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Contact Relationship Deletion issue.Summary: Hi Team, Contact which are not part of any enrollment / nor beneficiary in a plan are showing as enrolled post an Life event is processed. When we try to delete… -
Did something change recently wrt future-dated pending workers in Benefits module?About a week ago several Benefits Administrators (including myself) lost the ability to see future-dated pending workers in the Benefits Module - but we could still pull…
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Does any field Override "Gender" field on ACA (1094/1095) Reporting?Summary: On the Benefits Contact page (Before You Enroll flow), the Gender field currently displays three values: Male, Female, and Nonbinary. Our business requirement i…
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Confirmation of Dependent Added by Court Order Alert TriggerSummary: Confirmation of Dependent Added by Court Order Alert Triggers every time a new dependent is added to the court order or a different Plan is added. Is there any …
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Is it possible to add warning to beneficiary organizationI have a requirement to add a message/text/warning to this page under ME»Benefits» Beneficiary organization. Is it possible ?
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How to put dependent restriction for a option in a planSummary: Hi, We have a plan 'Extended Dental' which has options such as EE , EE+1, EE+2. When employee does not have dependents/valid dependents then it should allow the…
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How can create a Approval Workflow in Benefits Module?Hi, in a new implementation, need a Approval Workflow into Benefits module. This requeriment is aply for the 4 plans, in validated for 3 nivels: Line Manager, benefits m…