Compute
Discussion List
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Free Tier to Pay As You Go upgrade stuck in "Upgrading" since Aug 17 – A1 instance already stoppedSummary: Free Tier to Pay As You Go upgrade has been stuck in “Upgrading” since August 17, 2026. My existing Ampere A1 instance has already been stopped, while the accou… -
Always Free A1 instance disabled after Aug 18 — can't start, resize, or upgrade to PAYGSummary: Always Free A1 instance disabled on Aug 18, all recovery paths blocked, SR unanswered. Content (please ensure you mask any confidential information): Hi, my Alw…
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Free Tier signup blocked error — manual review requested (Incident 260820-001112)Summary: OCI Free Tier signup fails at the final step with an "identity location" error. Support ticket has been open for over 2 weeks with no resolution. Content (pleas…
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A2 flex Invalid ratio of memory in GB to OCPUs. Current ratio: 3.0. Valid ratio range: 0 - 0 errorHello, i've been getting this error when trying to make a new A2 flex instance. Can anyone help? A1 is always out of capacity.
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Always Free A1 instance disabled despite being within new 2 OCPU / 12 GB limitSummary: Always Free A1 instance disabled despite being within the new 2 OCPU / 12 GB limit Content (please ensure you mask any confidential information): My Always Free…
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Always Free A1 instance disabled — unable to resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: Always Free A1 instance disabled after Aug 18 2026 limit enforcement. All actions (start, resize, detach, custom image) fail with the same backend error. Produc…
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Always Free A1 instance disabled after limit change — can I safely recreate it from a boot volume baAlways Free A1 instance disabled after limit change — can I safely recreate it from a boot volume backup? Hello, I have an Always Free Ampere A1 instance in eu-marseille…
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A1.Flex instance disabled after the 18 Aug limit change — please resize it to 2 OCPU / 12 GBInstance details: Region us-phoenix-1 (PHX-AD-1) Instance instance-20220203-1043 Instance OCID ocid1.instance.oc1.phx.anyhqljt34q34micz2dtyludq2ughxrjhmxk7iudventgg3pmis…
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Disabled compute instance stuck after free trial to paid upgradeSummary: Free-tier-to-paid upgrade left a Compute instance stuck in a "disabled" state well past the documented recovery window, and it can't be started from the Console…
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Always Free A1 instance disabled Aug 19 - console banner shows old limitsSummary: Hello, I'm in the same situation described in "Ampere A1 instance disabled after Aug 18, 2026 Always Free limit enforcement — tenancy now compliant": my Always …
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PAYG-upgraded Always Free A1 instance disabled (ap-mumbai-1) — SR #16137043 filed, requesting restorHi Oracle team, Following the Always Free Ampere A1 compute limit change, my instance is administratively disabled and rejects all action requests (Start, Detach Boot Vo…
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Urgent request to re-enable my Always Free A1 instance or help me upgrade my accountMy Always Free VM.Standard.A1.Flex instance was previously configured with 4 OCPUs and 24 GB RAM under the previous Always Free allocation. I understand that the Always …
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Always Free OCI instances stopped and cannot startSummary: I have an Oracle Cloud Always Free tenancy with four OCI Compute instances in ap-sydney-1. All four instances were actively being used yesterday and suddenly ch…
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Unable to access my OCI Free Tier tenancy — MFA/bypass code issue and failed support experienceSummary: Unable to access my OCI Free Tier tenancy due to MFA/bypass code issue Content (please ensure you mask any confidential information): I am the owner and sole ad…
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Always Free A1 instance disabled after limit change — need re-enable to resize to 2 OCPU/12GBHello, My Always Free Ampere A1 instance (OCID: ocid1.instance.oc1.eu-marseille-1.anwxeljrfgwjzpqcskslnhz2m6rwc4lrdhe3eromzaqfxhlozenqsegznblq) is currently stopped and …
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Always Free A1 instance administratively disabled despite successful resize to 2 OCPU / 12 GBSummary: My VM.Standard.A1.Flex instance has already been successfully resized from 4 OCPU / 24 GB to 2 OCPU / 12 GB, which is within the current Always Free limit. Howe…
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Unable to upgrade Free Tier tenancy to PAYG — card authorization succeeds but upgrade is rejectedHello Oracle Team, I am unable to upgrade my OCI Free Tier tenancy to Pay As You Go. The upgrade page returns: "We're unable to complete your request. Common errors are …
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Always Free A1 instance disabled – unable to resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: My Always Free Ampere A1 instance was disabled after the recent Free Tier limit enforcement. I need it temporarily re-enabled so I can resize it to the new Alwa…
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Always Free A1 instance remains disabled after returning to 2 OCPU / 12 GB limitSummary: Always Free A1 instance remains disabled after returning to 2 OCPU / 12 GB limit. Content (please ensure you mask any confidential information): My Always Free …
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Ampere A1 instance disabled and won't re-enable even after reducing to within new Free Tier limitsI had 4 Ampere A1 instances running (1 OCPU / 6GB each), which was fine under the old Always Free limits. After the new limits went into effect on Aug 18, all my instanc… -
PAYG production A1 instance re-disabled after successful account upgradeSummary: Production VM.Standard.A1.Flex instance was administratively disabled again after our tenancy was successfully upgraded from Free Tier to Pay As You Go. The ins…
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Always Free A1 instance disabled — cannot resizeSummary: My Always Free Ampere A1 instance was disabled under the Aug 18, 2026 enforcement of the new Always Free limits (2 OCPU / 12 GB). I cannot resize it because the…
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Request for a Grace Period to Recover Data After Always Free A1 Limit EnforcementHello Oracle team, I would like to suggest providing a temporary grace period of at least 10 days for users affected by the new Always Free Ampere A1 limits. My tenancy …
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Free Tier Instance Disabled - Need help to review security-disabled flag (eu-milan-1)Summary:Free Tier Instance Disabled - Need help to review security-disabled flag (eu-milan-1) Content (please ensure you mask any confidential information): Hello, I am …
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Chuncheon has no Free Tier A1 capacity — disabled instance cannot be resized or recreatedHello Oracle Team, I would like to highlight a special issue with my Always Free Ampere A1 instance in South Korea North (Chuncheon), ap-chuncheon-1. Instance OCID: ocid…
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REQUEST: Re-enable disabled Always Free A1 instance so I can bring it within new limitsMy Always Free VM.Standard.A1.Flex instance was administratively stopped around the August 18, 2026 Always Free compute enforcement. I have absolutely no prolem with edi…
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Always Free A1 instance disabled – request temporary re-enable to resizeSummary: My Always Free VM.Standard.A1.Flex instance was disabled after the updated Ampere A1 Always Free limits were enforced. I cannot resize, start, stop, or reboot i…
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Always Free A1 instance disabled - unable to resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: My Always Free VM.Standard.A1.Flex instance was disabled after the new Always Free compute limits were enforced on August 18, 2026. I need the instance to be re…
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Instance is disabled and will not accept any action requests.contact customer support to reenable itHello, My long-standing Always Free VM.Standard.A1.Flex instance was administratively disabled after the updated Ampere A1 Always Free allocation took effect. Instance d… -
Always Free A1 instances disabled – request re-enableHello Oracle Support / Community, My Always Free Ampere A1 instances were disabled today (August 18, 2026) due to the new Always Free compute limits (from 4 OCPU / 24 GB…