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Responsys
Discussion List
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Ready to unlock the power of AI in your Responsys marketing strategy?Ready to unlock the power of AI in your Responsys marketing strategy? On-Demand Webinar Discover how to leverage AI features that are available now in Responsys and the … -
🚀 Responsys Power HoursWe are excited to introduce you to the Responsys Power Hour customer series! These sessions will help reintroduce you (or introduce you!) to the power you already have a…
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What is the maximum record limit in a Contact List in Responsys?In Responsys, is there a cap on the number of contacts allowed in a List (Contact List table)? Not the number of Contact Lists, but the number of records in a List. Orac… -
Oracle Responsys - 26B Release Overview [May 2026]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Responsys 26B …
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Is the new endpoint available for users or is it just for Oracle Internal usage ?Summary: We recently discover new endpoint in API Rec Limit for Oracle Responsys. When was updated the REC LIMIT ? Are the endpoints available for us (Responsys users) ?…
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CLV import data offlineHi, In our Responsys instance, we enabled offline purchase order ingestion for predictive CLV calculation. We tried to ingest data from the last six months through a con… -
Clarification Required Domain Ownership & DNS Control After NS Delegation for Responsys Domain BrandHi Team, We are currently in the process of configuring domain branding in Oracle Responsys, which involves updating NS (Name Server) records to delegate a subdomain to …
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Confirmation on Hashed Data Export from Responsys for Google Ads IntegrationSummary: Hi Team, We are planning to share audience data from Oracle Responsys to Google Ads. We require confirmation for compliance purposes: Can Responsys export custo…
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Architecture/Philosophy of work CX AppsAn important point, I don't work with generic/product APP development, all CX Apps implementations questioned here are customizations coming from the client. I have a qu…
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Architecture/Philosophy of work CX AppsAn important point, I don't work with generic/product APP development, all CX Apps implementations questioned here are customizations coming from the client. I have a qu…
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[Responsys] Clarification on Fields for Shortlink Setup in Brand SMSSummary: Hello, In the input form Branding - SMS we have these information: a) Host name b) Error URL c) Notification email We have already setup another instance for th…
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Is our APP team can able to retrieve app channel permission status from ResponsysHi There, Is our APP team can able to retrieve the app channel permission status from Responsys as soon as the channel permission status is updated in the App channel? T…
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Request for Detailed Documentation on RCS Communication Setup, Configuration & End-to-End WorkflowSummary: We would like to request detailed guidance and documentation regarding the setup and configuration of RCS (Rich Communication Services) communications within Or…
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Responsys Join View LimitsHi, Would like to check the system’s maximum limit for the number of tables and columns that can be selected in a Join View in Responsys. Also, is there a recommended li…
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What is the logic behind the Privacy Protected Mail Client SINGTEL_CONSUMER PET tableHi There, clarification needed regarding "Privacy Protected Mail Client SINGTEL_CONSUMER" PET table 1)what is the logic behind data getting updated/inserted into the pri…
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What is the release schedule for next few years for Responsys?Summary: We want to know the release schedule for the Responsys for next 5 years in order to better align on the downtime and impact on the business. I already checked b…
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Where can I find documentation on the Responsys Account Management API?Summary: I'm looking for documentation related to Responsys user management through one of the APIs (or alternative external user management methods). The documentation …
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Is the interactive dashboard SMS sent report track the SMS sent counts based on SMS char limit splitHi There, Regarding Interactive dashboard report for SMS campaign we have a question. There is a SMS campaign which contain total 200 char text, As per the guideline if …
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DigiCert's G1 TLS/SSL Root Certificates' InvalidationSummary: We received an email regarding the Invalidation of DigiCert G1 TLS/SSL Root Certificates: we would like to know if there are related repercussions on Sectigo ce…
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Preventing Exposure of RIID-Based Personalization When Email/SMS is ForwardedSummary: Handling forwarded Email/SMS in Responsys – preventing exposure of RIID-based personalized data on landing pages. Content (please ensure you mask any confidenti…
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block http adresseSummary: Is there a way to block a non https link in the link table ? For example, Responsys refuse to track HTTP link, Responsys will track only HTTPS links. I've a sim…
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Oracle Responsys - 26A Release Overview [February 2026]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Responsys 26A …
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Responsys Connect - Importing numbered filesHello, Let's say our IT breaks files into multiple files when they are too heavy: File_1.csv, File_2.csv, File_3.csv, etc. All these files must be uploaded daily. Is it …
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SOC 1 Bridge 2025Summary: I need a further bridging letter to cover our year end Dec 31 for the auditors Content (please ensure you mask any confidential information): Version (include t…
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Related to Auto Open for EmailsHi there, We had few questions related to Auto Open for Emails in Responsys. How do we define Auto-Open (apart from the def. provided in documentation) can you help elab…
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Related to Push Delivered CED documentationHi Team, This is related to "Push" Delivered status: I can see "Delivered" for Push channel in this page and in Interactive Dashboard But I can't seem to find "Delivered…
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responsys in app notificationHello, I have a scenario where I send a push notification with launch app action and then i also have a In App banner setup to show once the App opens. But, when I click…
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What is the best way to delete duplicate contacts from the MPL without disrupting business?Summary: We have millions of duplicate or thin records (having null values in Email or Contact info), and I want to delete these records as we do not need them. What is …
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Can I send Customer data from Responsys to another system via API?Summary: I'd like to send Opt-Out data from Responsys to an external system so customer records match up in both systems. I figured this would be easiest via API, but I …
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What is the difference between Launch Type = S vs. Launch Type = R in Launch state CED fileHi There, What is the difference between Launch Type = S vs. Launch Type = R in Launch state CED file Thanks Naveen
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Would the link issue the morning of 12/8 have affected unsubscribes?Summary: We received a notice from Oracle that there was a system issue between 2025-12-08 06:15 UTC and 2025-12-08 11:42 UTC. This was described as: "The link redirecti…
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Can you add more than one from (bounce) address for a brand in Responsys?I know you can have many Responsys hosted Reply-to Addresses, but with a multi-brand account, can you have more than one From (Bounce) Address per brand in Responsys?