Benefits Configuration
Discussion List
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Critical Illness GF Plan is recalculating rate with Work Location Change Life EventSummary: Navigate to Benefits Administration->Search for Emp#64297. Click on Critical Illness GF Plan during Work Location Change Life Event and you will find rate of 41… -
Loss/Gain of Coverage Enrollment End DateWe have a Supplemental Child plan that is allowed to carry dependents up to the age of 26. Currently, when a child ages out, we use the Loss/Gain of coverage life event … -
Default value or Minimum Value "0" is not working in primary fieldSummary: Hi Expert, We having an issue when we attempting to enter the "0" Value in Primary Field after that we are not able to proceed or submit the plan, Even our Min … -
Benefit Pending Action Alert is giving an error while runningBenefit pending action alert is not working when we are trying to add filter condition as uploaded date is null. It is giving an error while running. -
How to avoid Ben Admin Enrollment Page continue Button Leading to Review and Submit Train StopSummary: Redwood Benefit Admin Enrollment Page continue Button Leading to Review and Submit Train Stop. Is it possible to restrict on REDWOOD BEN ADMIN Page not to land …
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Significance of Benefits offered conditionallyWe have a field called "Benefits Offered Conditionally" at the contacts page. Please let us know the impact of this field and where do we use this information.
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How does the Estimate of Impacted People parameter get added to Back Out Life Events process?We need to back out an administrative life event for the company, but it errs out immediately after submitting it with the following error: ORA-20001: This process affec… -
Supplemental Life Configuration Set UpReposting this question in hopes I get some responses…. We have 3 scenarios we have to achieve for our Supplemental Life plan. I have 2 of the 3 scenarios working and ne…
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Extra Inputs and Rate Value CalculationSummary: We have the same calculation for Rate Value Calculation, but we need to pull different UDTs for different plans. Instead of having dozens of formulas, we would …
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Migrating Eligibility profiles from POD to anotherSummary: Hi All, We have more than 50 eligibility profiles to be to be migrated to another. From Import/Exports under Benefits Administartion, it's taking one eligbility…
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Related Person Change Causes Life Event - Trigger only when Child is less than 15 daysWe have a requirement where the Life Event should only trigger if the Child added is less than 15 days old. We tried using Related Person Change Causes Life Event with t…
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Error while trying ot add the enrollment certification in PlanI am facing an error while trying to configure the erollment certification in the plan » Certification train stop. Error : "You can't define more than 1 ENRTCTFN action …
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Is it possible to have two element created for a single plan option based on enrollment datesSummary: We have a requirement where in the employee is supposed to have two Deduction codes based on person's enrollment date for HSA -Single option. Similarly, two ded…
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What is the expected outcome when two or more rates are set-up as Others/After-tax?We have a client that has two standard rates with Rate Display Type = Others, and Tax Type Code = After-tax. With this set-up, how does the system determine which rate w…
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FSA plan being carry forwarded to next yearHi Team, We have FSA plan being carry forwarded to next year. How to end date at the end of the year, so that employee will re-enroll in the new year.
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Employee Bi-weekly contribution amount not calculating when setting up open enrollmentWhen enrolling into the FSA Healthcare option, when selecting the amount of coverage, the employee Biweekly Cost does calculate and remains at a balance of $0.00 until y…
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Restricting Program Access to Benefits Specialists for Making ElectionsWe need to be able to allow a program to only be accessible (elections can be updated) by benefit specialist/admins and allow elections to be updated by employees. We st…
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Updated contact not showing in self-service life eventSummary: We do not have self-reported life events turned on. What our business process is, is for the admin team to trigger a life event and then the employee goes into …
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Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make …
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life event to just refresh rates and no option for enrollmentSummary: Hi All, We have created a Life Event to just update or refresh the rates.Under restrictions, what should be configured,,so it just updates the new rates and lif…
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Post Election error when Evaluating Life EventSummary: A life event ( Divorce ) occurred after open enrollment period is ended. We wanted to process the intervening life event (occurred in Nov/Dec ). This should ide…
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Unable to end the Beneficiary contact relationship due to past enrollment recordsHi All, We want to end beneficiary contact relationship, who is no longer enrolled in any Benefit plans, since 2023. When we try to end the relationship date of the cont…
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Life Event goes to processed and closed status directly. Errors out when try reopen.Summary: Life Event goes to processed and closed status directly. Errors out when try reopen. Error is : ORA-20001: The life event can't be reopened because there's no e…
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HSA calculation for Employee and Employer contributionsWe have a requirement where the HSA calculations should be changed: Existing – 1. The maximum limit of HSA Total will remain as per the IRS stated limits. 2. Employer co…
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Reinstatement Set Up For Rehire Within 30 Days using Open Life Event for month of December rehiresSummary: Rehire within 30 Days in the month of December should have reinstatement from (1.1.nextyear) using Open Life Event Content (please ensure you mask any confident…
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How to enable page tracking on benefit enrollmentSummary: I’m planning to enable page tracking on the enrollment page within the Benefits Module and would like to confirm the configuration steps. Could you please share…
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How to make Phone number mandatory in redwood Contact pageSummary How can I make the phone number mandatory in Benfit Contact page , The below VB changes didnt work.Please advice. Content (please ensure you mask any confidentia…
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Enrollment Certification FF not working with OpenSummary: We are trying to design a Fast FOrmula for the below scenario: The reason why we are using a fast formula is bcause during conversion, the employees were loaded… -
configuring rates in percentage for a PlanSummary: Hi All, We have a plan where the rate should be sent in percentage to Payroll. Eg ER rate is 15% per pay period. Annually it's becoming 15*24..we don't want tha…
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how to debug benefits person changes causes life event ff as add_rlog is no longer supportedhow to debug benefits person changes causes life event fast formula as add_rlog is no longer supported in benefits