Configuration
Discussion List
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reorder orders from toa mobileSummary In toa mobil, can the technician change the order of the orders?Content Hi.... In toa mobil is there a possibility that the technician can move the orders and or… -
Filters restricting visible activities based on activity ETA or planned time slotSummary In the activity list view, to be able to view the next activities within a specific period in timeContent Hi, Whenever a technician accesses his activity list, h… -
Show compliance alerts in List View columns and/or activity hintSummary Show compliance alerts in List View columns and/or activity hintContent Hi When moving an activity, compliance alerts are shown in the move screen (ex.: "work zo…
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Send data using Message scenario triggerContent Hi Gurus, I am trying to send a custom field status to external system(REST API/ SOAP enabled) when an activity is started. Aware this could be done using messag… -
Search not possible in WorkZoneSummary Search not possible in WorkZone with special character ( _ )Content Hi All, Facing issues while searching workzone with special character like _ but if searched …ajinkya patil 28 views 2 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Position on Route dependencySummary How to link Position in Route just with Time SlotContent Our requirement is to just link Position in Route with Time Slot. That is time slots should determine th… -
Copy property value from resource identity entity to activity propertyContent Dear, good afternoon, thank you can guide me or help me for the consultation I have: It is possible to create a property in the Activity entity and that it is up…User_2025-02-03-22-04-56-632 30 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Error Message: Early Activiation Time Not AllowedSummary Functional impacts of : Early Activiation Time Not AllowedContent I want to understand the functional impacts of "Early Activiation Time Not Allowed" warning mes…
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modify the field content of an activity that is already started?Summary modify the field content of an activity that is already started?Content HI I have a query, is it possible to modify the field content of an activity that is alre…Erlin Garcia-132843 27 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Searching activity based on Activity IdSummary How can I search an activity based on activity idContent How can an activity can be search based on the activity id. In the business rules Activity Id is not par…
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Plugin not receiving OFSC properties valuesSummary Plugin not receiving OFSC properties valuesContent Hi, We are starting to develop a plugin that will print some properties values in the screen and then save the…
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Clone a InstanceSummary Need a Document regarding cloning InstanceContent Hi OFSC Guru's, I need documentation or step by step guidance on how to clone an instance. Help would be most a…
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Deleting Resource TreeSummary Is there a way to Delete resource TreeContent We have migrated our build from Dev env to Test env. As it was dev env so there are lots of resources in our Resour…
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Not sure what is a small arrow head meansSummary Please can someone explains the meaning of some arrow head?Content Please can someone explains the meaning of some arrow head? In below screenshot. Version 19B
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Disabling activity 'Move' conditionallySummary Can we enable/disable Move action based on a certain field value?Content Can we enable/disable Move action based on a certain field value? Currently, user can mo…
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OFSC Triggers are taking too long to reach to OICSummary Its taking around 2-3min to reach OFSC to OICContent Its there a setting in OIC or OFSC to do instant integration flow execution in OIC? What I mean is that curr…
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Capturing Customer Inventory using BLOCK Type "customer_inventory"Summary Customer Inventory is not being returned using the BLOCK Type "customer_inventory"Content Hello, I am trying to return a list of the inventory in the customer po…
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Holidays in OFSCSummary How holidays for two different countries work?Content We have both Canada and US technicians in OFSC. How can we manage holidays for these two different countrie…
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Core Application reportsContent Hello, Can I get the same reports to Core Application which were in Legacy manage (see attached picture)? Thanks, Antero Version 19BUser_2025-02-03-21-22-33-570 49 views 4 comments 0 points Most recent by User_2025-02-03-21-22-33-570 Field Service
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move orders so that they are not considered by routingSummary It will be possible to move orders to a type of resource that routing does not consider.Content Our client handles suspended orders that can go several days with…Erlin Garcia-132843 36 views 1 comment 1 point Most recent by User_2025-02-01-08-03-31-185 Field Service
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Login Policies: Max SessionsSummary What is the significance of Max Sessions in Login PoliciesContent What is the significance of Max Sessions in the Login Policies. I understood it like, we cannot…
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See order identifier, when suspending activity.Summary See order identifier, when suspending activity.Content Hello, Our client is using the identify activity by to randomly select work orders. https://www.screencast…
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Warehouse ActivitiesSummary Choose the best warehouse (activities) according to the route of the techContent Hi everyone, I explain better the customer requirements: The OFSC have to choose…
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message to confirm the selected order dataSummary message to confirm the selected order dataContent Hi !! Our client at the time of selecting the next work order, needs to be able to confirm through a message or…
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How to Set Custom Activity Status?Summary Custom Status creationContent Hi team, Is there any documentation or steps available to change or configure the below scenario? To set or change the status of th…User_2025-01-31-00-30-32-814 42 views 2 comments 0 points Most recent by User_2025-01-31-00-30-32-814 Field Service
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Start orders randomlySummary Start orders randomlyContent Good Morning , Currently we have 10 orders visible by technician. View image : https://www.screencast.com/t/gIrt4KQTEe2O We require …Erlin Garcia-132843 27 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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change screen of pending orders in toa mobilSummary change screen of pending orders in toa mobilContent good morning In mobile TOA The pending orders screen can be modified? https://www.screencast.com/t/Yy8yrKyh I…Erlin Garcia-132843 28 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Hiding "end activity" if no inventory items added and populating field according to added itemsContent Hey, First question: We have a situation that we don't want technicians to complete activities without adding any inventory items. So basically if ActualAmount =…User_2025-02-03-21-22-33-570 36 views 4 comments 0 points Most recent by User_2025-02-03-21-22-33-570 Field Service
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Map Display - Inconsistent Satellite ViewSummary Map Display - Inconsistent Satellite ViewContent Hi All, About to raise a SR related to inconsistant maps display in the Core App. Some users cannot toggle betwe…
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Assignment based on inventory partsContent Hi Gurus,Please state if this scenario can be done. If yes can anyone elaborate in how to do it.While creating a activity the manager will assign few parts to th…User_2025-01-31-00-30-36-440 31 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service