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Benefits
Discussion List
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Can you change location of enrollment authorization?Is it possible to place the authorization at the end of the enrollment? If so, how do you move it - it is currently at the start? Thank you. -
Why are action items an additional step for users after enrolling in benefits? Are they necessary?I have not been able to understand why action items are a necessary step for users in benefits. It would be much easier for the user if they were required to upload the …
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How to hide total cost section on My Benefits page for FR countrySummary: We want to hide the total cost section which appears in “My Benefits” for employee self service for a specific country (France). (See screenshots in the word fi… -
Open Enrollment Countdown ClockSummary Is there a way to adjust the end TIME?Content We have a deadline on the last day of Open Enrollment of 5pm, but the countdown clock defaults to 11:59pm. Does any… -
Summary of Elections at Open Enrollment - Benefits Open Enrollment Alert and New HiresSummary: Summary of Elections at Open Enrollment - Benefits Open Enrollment Alert and New Hires Content (required): We are using the 'Summary of Elections at Open Enroll… -
How to make changes to a pre-existing rate and coverage calculation of a Benefits Plan?I am trying to change the calculation method of coverage and premium for a Benefits Plan. But nothing that I am doing is changing the coverage and premium amount that is…
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Need help on Voluntary AD&D PlansSummary: In Life Insurance, when employee select select Voluntary Employee Life Plan what ever coverage they are selecting in VEE, same need to select in Voluntary Emplo…
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Fast Formula validation issueSummary: Content (required): Hello experts, if I configure the attached FF as Compensation Default and Override type it works while if the type is Participation and Rate… -
Is it possible to add side menu under Benefit Administration > EnrollmentSummary: Is it possible to add side menu under Benefit Administration > Enrollment Content (please ensure you mask any confidential information): Hi, I'm looking to add …
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Why is 'Edit' enabled on company-paid enrollments during Open Enrollment? (shouldn't allow)Hello, Our employees have company-paid life and company-paid disability. On the open enrollment screen, within one Grouping (Company Paid Life & Disability), the disabil…
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How to use the Self-Service Effective Date to Use field on the Self-Service Configuration task?Summary: I set the field to the Open Enrollment Start Date of 10/25/2023. I was expecting the Open Enrollment Life Event to not be available to employees until that date…
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How to restrict on this group with Employee selection only Spouse or Children are eligiibleSummary: How to restrict on this group with Employee selection only, Spouse or Children are eligible are able choose their options? Is there way we can restrict the Spou…
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How can I add a tile on Benefits Enrollment screen which is a link to an external website?Summary: Hello, is it possible to add a tile on the Benefits Enrollment screen which is simply a url link to an external benefit provider's website? Content (please ensu… -
Though the PDF documents attached when creating a plan It does not show in Me > Benefits pageSummary: Requirement : It is need to attach the insurance policy document for the plans we create inorder to visible them for the employee once they enroll for the Life … -
Adding new contacts/dependents not allowing Family OptionSummary: We have the eligibility that If Employee has no dependents , Employee will see only 1 option "Employee Only" .If Employee has Spouse (Employee will have Employe…
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All employee contacts are not eligible in benefit moduleSummary: Content (required): Hello experts, we loaded AssignedPayroll and Contacts HDL files. However, it seems that all contacts are not eligible to benefit plans. How …
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How to Paused a Life EventIs it at all possible to pause a life event that’s in a “Enrollment window started” status long enough for another life event to be triggered and evaluated to a “Proces… -
How to Restrict multiple certificate pending action getting triggered for same dependentsSummary: If an employee designated dependents in medical dental vision plans. Dependent certificates are triggered for all 3 plans and need to approved for each plans in…
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Same Life Event Processes Successfully For One User While Errors Out For Other UserSummary: We have created an OE Life event. The HDHP Plan has a post-election formula to make employees enroll in HSA plans. But when an OE is triggered the post-election… -
Unexpected approval BehaviorSummary: Please if someone can help me with this issue: Content (please ensure you mask any confidential information): Version (include the version you are using, if app…
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Remove End Date on Benefit OptionSummary: Benefit Options were end-dated. Need to remove the end-date OR be able to add back the applicable plan as of the next day. Content (please ensure you mask any c… -
Pet InsuranceSummary Has anyone added a benefit of "Pet Insurance" and offered it to your employees for their petsContent Has anyone added a benefit(s) of pet insurance and offered i…
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Is it possible to turn off reporting life events during Open Enrollment?Summary: We would like to pause life events other than Open Enrollment. Is this achievable with configuration? Content (please ensure you mask any confidential informati…
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Need to update sender mail id for Benefit open enrollment alertsProblem : We have configured Benefit open enrollment alerts in TEST instance. We need to update sender mail id for Benefit open enrollment alerts. Current sender mail ID…
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How can we add the drop down option on 'ADD' similar to Family and Emergency contact?Hello Everyone, We are looking for a way to add the drop down options such as 'add existing person as a contact' this is crucial for below mentioned case: "Not having th…
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How to add a Count down clock for Open EnrollmentHello All, How do I add an Open Enrollment count down clock?
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After Suspended Plans POGH received , previous interim plan showing as non editable.Summary: Hello All, I am seeing below issue when suspended plans become actual then previous interim plan is appearing as non editable on enrollment screen- Scenario- 1)…
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How to configure the formula or make changes in configurationsfor Benefits Plan Premium calculation?I want to configure a formula or make configuration change in order to calculate the premium calculation of a Benefits Plan. It will be really great if someone could hel…
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Open Enrollment Hours Remaining Countdown IncorrectSummary: Open Enrollment Hours Remaining Countdown Incorrect The open enrollment countdown was correct when it was counting down the remaining days to make elections but…