To participate in the NetSuite Support Community, you must create an Oracle SSO Account and join the NetSuite Community:
Step 1. Create an Oracle SSO Account: Register for a free Oracle account and verify your email.
Step 2: Navigate to the community homepage: A pop-up will prompt you to "Complete Your Registration". If you Cancel the pop-up, you can still click the "Join the NetSuite Support Community" button to complete your registration.
Enter your NetSuite Support Type, Account ID and select your locale. Submit your application.
A moderator will review your registration and you will receive an email confirmation once approved.
Tip: How to find your Account ID and Support Type
- While logged into your NetSuite account, your Account ID can be found at the beginning of the NetSuite URL. For example, if the URL is https://1234567.app.netsuite.com/, your account ID is 1234567.
- If you are an account administrator, you can also find your Account ID in the NetSuite UI by going to Setup > Company > Company Information. The account ID field is located near the bottom right column. See SuiteAnswer 65470.
- Your Support Type is displayed in SuiteAnswers when you click Contact Support.
- If you need assistance with registration, email us at: netsuite-community_ww@oracle.com