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OCI - General
Discussion List
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OCI WAF PolicyHi Team, We have receieved 429 ratelimit error in oci waf policy logs which is attached to oci load balancer. Client IP shown as 167.***.**.17 xForwardedFor: 38.***.***.… -
Why can't I recreate an Ampere A1 instance?Summary: Hello, I'm having the following problem. I'm creating my instance with the following characteristics: VM.Standard.A1.Flex 2 OCPUs 12 GB RAM When creating the in…
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MFA reset failed due to “system dependency” after successful identity verificationSummary: Sole administrator is locked out of an OCI Always Free account because the old MFA device is unavailable. Content (please ensure you mask any confidential infor…
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OCI Free Tier signup fails after successful card verification in BrazilSummary: OCI Free Tier account creation fails after successful card verification in Brazil Content (please ensure you mask any confidential information): Hello, I am try…
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Always Free A1 instance disabled despite being within new 2 OCPU / 12 GB limitSummary: Always Free A1 instance disabled despite being within the new 2 OCPU / 12 GB limit Content (please ensure you mask any confidential information): My Always Free…
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Always Free A1 instance disabled — unable to resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: Always Free A1 instance disabled after Aug 18 2026 limit enforcement. All actions (start, resize, detach, custom image) fail with the same backend error. Produc…
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Always Free A1 instance disabled after limit change — can I safely recreate it from a boot volume baAlways Free A1 instance disabled after limit change — can I safely recreate it from a boot volume backup? Hello, I have an Always Free Ampere A1 instance in eu-marseille…
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Can someone resize my disabled Ampere instance to 2 OCPU / 12 GB? (Tokyo)Summary: Hi, My Ampere instance in Tokyo got disabled and I can't do anything with it anymore. I know it's because of the new free tier limit — mine is 4 OCPU / 24 GB an…
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A1.Flex instance disabled after the 18 Aug limit change — please resize it to 2 OCPU / 12 GBInstance details: Region us-phoenix-1 (PHX-AD-1) Instance instance-20220203-1043 Instance OCID ocid1.instance.oc1.phx.anyhqljt34q34micz2dtyludq2ughxrjhmxk7iudventgg3pmis…
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Disabled compute instance stuck after free trial to paid upgradeSummary: Free-tier-to-paid upgrade left a Compute instance stuck in a "disabled" state well past the documented recovery window, and it can't be started from the Console…
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Always Free A1 instance disabled Aug 19 - console banner shows old limitsSummary: Hello, I'm in the same situation described in "Ampere A1 instance disabled after Aug 18, 2026 Always Free limit enforcement — tenancy now compliant": my Always …
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I am an OCI Always Free customer affected by the recent Ampere A1 allocation change.Hello, I am an OCI Always Free customer affected by the recent Ampere A1 allocation change. I originally had resources above the new Always Free allocation and Oracle ad…
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PAYG-upgraded Always Free A1 instance disabled (ap-mumbai-1) — SR #16137043 filed, requesting restorHi Oracle team, Following the Always Free Ampere A1 compute limit change, my instance is administratively disabled and rejects all action requests (Start, Detach Boot Vo…
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Account upgrade stuck in progressSummary: My account upgrade from Free Tier to Pay As You Go has been stuck at "Upgrade is in progress" for more than 24 hours, and I cannot open a Service Request becaus…
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Urgent request to re-enable my Always Free A1 instance or help me upgrade my accountMy Always Free VM.Standard.A1.Flex instance was previously configured with 4 OCPUs and 24 GB RAM under the previous Always Free allocation. I understand that the Always …
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Always Free OCI instances stopped and cannot startSummary: I have an Oracle Cloud Always Free tenancy with four OCI Compute instances in ap-sydney-1. All four instances were actively being used yesterday and suddenly ch…
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微软的msn.com邮箱无法接受验证码与密码重置邮件。Summary: 微软的msn.com邮箱无法接受验证码与密码重置邮件。 Content (please ensure you mask any confidential information): 微软的msn.com邮箱无法接受验证码与密码重置邮件。 A…
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Unable to access my OCI Free Tier tenancy — MFA/bypass code issue and failed support experienceSummary: Unable to access my OCI Free Tier tenancy due to MFA/bypass code issue Content (please ensure you mask any confidential information): I am the owner and sole ad…
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Always Free A1 instance disabled after limit change — need re-enable to resize to 2 OCPU/12GBHello, My Always Free Ampere A1 instance (OCID: ocid1.instance.oc1.eu-marseille-1.anwxeljrfgwjzpqcskslnhz2m6rwc4lrdhe3eromzaqfxhlozenqsegznblq) is currently stopped and …
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Always Free A1 instance administratively disabled despite successful resize to 2 OCPU / 12 GBSummary: My VM.Standard.A1.Flex instance has already been successfully resized from 4 OCPU / 24 GB to 2 OCPU / 12 GB, which is within the current Always Free limit. Howe…
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Unable to upgrade Free Tier tenancy to PAYG — card authorization succeeds but upgrade is rejectedHello Oracle Team, I am unable to upgrade my OCI Free Tier tenancy to Pay As You Go. The upgrade page returns: "We're unable to complete your request. Common errors are …
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Always Free A1 instance disabled – unable to resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: My Always Free Ampere A1 instance was disabled after the recent Free Tier limit enforcement. I need it temporarily re-enabled so I can resize it to the new Alwa…
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Always Free A1 instance remains disabled after returning to 2 OCPU / 12 GB limitSummary: Always Free A1 instance remains disabled after returning to 2 OCPU / 12 GB limit. Content (please ensure you mask any confidential information): My Always Free …
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Unable to Log In to OCI Account and Not Receiving Password Reset EmailSummary: I cannot access my existing OCI tenancy because the sign-in fails, and password reset emails are not being delivered. Content: Hello, I cannot sign in to my exi…
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unable to login and unable to receive password reset emailSummary: i'm trying to receive password reset email but never receive password reset email on my registered email. also i'm trying to contact with live chat, he/she neve…
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Always Free A1 instance disabled after trial end, need to re-enable, will resize to 2 OCPU/12GBHi, My free trial ended today (August 15, 2026) and my Always Free A1 instance is now disabled with the message "Instance is disabled and will not accept any action requ…
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Password reset dispatched by Oracle Chat Support but never delivered — Free TierSummary: Oracle Chat Support triggered a password reset from their side and confirmed it was dispatched, but it never reached my mail server. I'm the sole administrator …
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Always Free A1 instance disabled — unable to resize from 4 OCPU to 2 OCPUTitle: Always Free A1 instance disabled — unable to resize from 4 OCPU to 2 OCPU Hello, I have an existing VM.Standard.A1.Flex Always Free instance in my home region ap-…
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Custom Branding - Log in Text is not showingSummary: Custom Branding - Log in Text is not showing Content (please ensure you mask any confidential information): Steps : Login to OCI Go to Environment Go to Brandin… -
Urgent Assistance Needed: PAYG Upgraded Instance Administratively Disabled (IncorrectState 409)Hello,I am requesting urgent assistance to re-enable a compute instance that has become administratively disabled following my account upgrade from Always Free to Pay-As…