Oracle Best Practice
Discussion List
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Import Audit logs from Oracle Service cloud (Right Now)to Oracle Fusion Help Desk or Case ManagementSummary: As part of our migration initiative from Oracle Service Cloud to Oracle Fusion Help Desk and Case Management, we intend to move not only the case management dat…Chandramouli Yangareddy 42 views 3 comments 0 points Most recent by Michelle Walter-Oracle Fusion Service -
How to Bypass the SSO Login for External customers to login in Bill Management Portal.Summary: Is there any way to Bypass the SSO Logins for External Customers to Login to Bill Management Portal? Content (please ensure you mask any confidential informatio…KLK Chaithanya 3 views 1 comment 0 points Most recent by Ashutosh Bhatikar-Oracle Financial Consolidation and Close
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Does Multifund Accounting affect the behavior of Receipt Posting to Ledger?We have enabled the Multifund Accounting to a certain instance and we notice that we can't post the receipt (applied to an invoice that is not already posted to ledger) …Joyce Gutierrez 13 views 1 comment 0 points Most recent by Anca A-Oracle Subledger Accounting & Accounting Hub
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SQL for BIll to and Ship To Contact name from Sales OrderHello, What is the SQL used in the OTBI model for SELECT "Distributed Order Orchestration - Order Headers Real Time"."Bill-to Contact"."Related Party Name" s_1, "Distrib…LauraStanford-Oracle 11 views 0 comments 0 points Started by LauraStanford-Oracle Reporting and Analytics for SCM
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How to create Accrual Clearing Rule for POs with 'Closed' StatusHow to create Accrual Clearing Rule for POs with 'Closed' Status.
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Request for Confirmation on SOAP to REST API Equivalents in Fusion 25CHello Team, Please note that we are building a VBCS page for Direct Debit functionalities using Fusion API calls. Based on our findings, below are some of the SOAP APIs …Srinivasa Vallabha-Oracle 12 views 2 comments 0 points Most recent by Srinivasa Vallabha-Oracle Receivables & Collections
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Telephony integration in Service Center with the Redwood User Experience using UI Events FrameworkTelephony partners and Systems Implementers can leverage the UI Events framework to integrate the media toolbar in Service Center with the Redwood User Experience. UEF (… -
1Export and Import Standard lookups from one instance to anotherSummary: Is there anyway of importing standard lookups from one instance to another? For example i would like to export and import the lookup items for ORA_SVC_CASE_CONT…
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Clarification Required on Asset Transfer Between Business Units and Depreciation ResetDear Support Team I would like to escalate the following scenario for your clarification and assistance: We have a requirement to transfer an asset from one Business Uni…User_SC0GZ 22 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to add custom field(s) to the landing page in Redwood Service Center, Help Desk or Case MgmtOverview In this article, we are providing steps on how to add a custom column to the landing page. The principles shared in this article can be applied to the Fusion Se… -
Custom Timekeeper role in OTL who can manage the particular manager's reporteesHi Everyone, We have a requirement of building Custom Timekeeper role in OTL who can manage the particular manager's reportees and their work schedules. I have created t…
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update DFF more than Segment30 in FBDISummary: In the current FBDI customer template, we have observed that some DFF attribute options are visible , but only a limited number can be seen . For example in the…NileshVoyix 11 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle Receivables & Collections
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How can you update the PartyNumber by updating the PartyNumberKey field?I have seen that by Postman that when sending to update a contact with the PartyNumberKey field the PartyNumber is updated. Is that recommended to do so?
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Performance Issue: Price List Item REST API Response Time Exceeds 1.5 Minutes in Real-TimeDear Cloud Community, Hope you are doing well! We are currently implementing a real-time integration to fetch pricing details from Oracle Fusion, using Price List and In…
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How Case Manager / Case Worker communicate securely with the employee?How Case Manager / Case Worker communicate securely with the employee? Instead of send an email, how a Case Manager / Case Worker sends a message to employee?Natarajan Kumar 31 views 1 comment 0 points Most recent by Daniel Placinta -Support-Oracle Fusion Service
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How to Extend the Update Field Action Bar CommandOverview: This guide details the steps to extend the update field action in Oracle CX Service UI, allowing users to update specific fields directly from the action bar. …
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Deeplink for AccountsSummary: I need to create a deep link for the Account. However, I was able to create the link without the objKey. Is there any documentation available that explains how …
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How to get the Billing address details for a receivable Invoice in Fusion using APIsSummary: How to get the Billing address details for a receivable Invoice in Fusion using APIs and which API to use as we dont see any API yet which gives the information…
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How can I update transactiondate of a AR Credit Memo or a Debit Memo via API in FusionI am using these API with patch method to update AR Credit Memo and Debit Memo transactiondate but its not working , can you please tell if there is any other API to upd…
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Create Purchase Order or Requisition from Fusion Service Work Order pageSummary: Create Purchase Order or Requisition from Fusion Service Work Order page Content (please ensure you mask any confidential information): As part of latest releas…Bhargav Nandanwar - Trinamix 33 views 0 comments 0 points Started by Bhargav Nandanwar - Trinamix Service Logistics
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Can I add Historical workorders in Fusion Service cloudcan I add historical Service work orders in Fusion B2B clouds with all Available Status (Started ,completed, scheduled ) And with all past dates ? As I cant see the Serv…
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How to Configure Case Object NotificationThis document guides a customer to configure Case object to send a notification to a resource when he/she is added to a Case. Login to App Composer Create and enter in a…Edson Junior, Oracle 136 views 11 comments 3 points Most recent by Edson Junior, Oracle Fusion Service
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Preenchendo o campo com o IEGostaríamos de saber se é possível deixar o preenchimento do campo da Inscrição Estadual dos clientes como obrigatório, caso informado que o cliente é Contribuinte.
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Not able to create a PO adding Header level DFF and line level DFF in that single payloadAble to create a PO in a single payload having headers, lines, schedules and distributions. However not able to create a PO adding Header level DFF and line level DFF in…
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How to Automate Default Inventory Organization Assignment for Users in Oracle Fusion?Is there a REST AP to update INV_DEFAULT_ORG_ID or profile value options at the USER level? I see there is a GET API(https://docs.oracle.com/en/cloud/saas/applications-c…
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DeprovisioningI read around the forum that deprovisioning is opposite of role mapping we have implemented for provisioning. Thus, if we have a user that meets criteria then they recei…
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RESTHow can I use a REST API to fetch the latest shipment number along with its status (either fully expected or partially received), instead of using BIP?
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How to solve for OIC emails not being sentGood morning, The situation that we are currently working through is that when an OIC integration runs an email is sent out to different email boxes, email distribution …