Category 235
Discussion List
-
Added Button SR foldout/sub-view extensible actions layout is not getting refreshed.Summary: Hi @Edson Junior, Oracle, We have add button in SR foldout/sub-view extensible actions layout on Sr Edit Page. we have to show button with icon and count of att… -
NextGen HelpDesk: Need help to include TO & CC recipients using a Groovy scriptSummary: Hello Experts, I need help with a Helpdesk Groovy script. I want to send an email that includes both CC and BCC. Currently, I am able to send an email TO the re… -
Can an alias be added to an email address so users see the alias when responding to notifications?Hi, Can an alias be added to the email address so that when users respond to a notification they see the alias name as opposed to the full email address? Currently when …
-
How to trigger OIC or other integration from Fusion Service or Redwood?Summary: We have a requirement to show status of the Customer Location on Service Profile page for Customer Service. When an account has billing address on the Credit Ho…
-
Customer number on service request creation ( redwood)Summary: How can we retrieve the customer number after selecting the account name while creating a service request? Is it possible to display the account number alongsid… -
Copy Work Order -Fusion Service CloudSummary: Is it possible to implement a copy functionality for Field Service Work Orders similar to that of Service Requests? Content (please ensure you mask any confiden…
-
Can anyone share the link for 25 A release notes for finance?Can anyone share the link for 25 A release notes for finance? As the link that we are checking, there we can not see much update in AP, GL etc. Oracle Fusion Cloud Finan…
-
Can we restrict the visibility to Contacts based on Territory Assignment?Summary: No option to view the associated Territories at the Contact level, unlike Accounts. Content (please ensure you mask any confidential information): We are trying…
-
Can we change the recipient mail to a particular domain instead of CustomerSummary: We need to send the outbound email to a particular Domain instead of the customer.
-
Adaptive Search task getting into errorHi, Randomly in our environment Adaptive serach tasks gets into error and in result of that we unable to search any accounts or work orders data specifically on Redwood …
-
Access for non workersSummary: Hello, Can non workers have access to Helpdesk? Pensioners/Retirees should be able to access the Helpdesk to create their own request or/and to access Knowledge… -
1Case Management ERP IntegrationIs the Oracle Fusion Case Management module integrated with the Oracle Fusion ERP? Can the Case Management module access Fusion sales orders, invoices, credit memos, etc…
-
migrate the Data from Oracle EBS to Oracle Fusion (UAT Env) for SCM and Finance ModulesWe will migrate the Data from Oracle EBS to Oracle Fusion (UAT Env) for SCM and Finance Modules as mentioned below. SCM -PO, INV, PDH, OM, EAM, MFG, Costing, Quality FIN…Prashant Puranik 51 views 1 comment 0 points Most recent by Arunkumar S-Oracle Supply Chain Financial Orchestration
-
I am configuring the CMK to enable e-invoice integration with tax authority in KSA.I tried to follow the below document "UBL_2.1_Electronic_Invoicing_in_Oracle_Receivables_Cloud_v1.7" to enable e-invoice but I can't find this field "Routing Codes" at c…AhmedShaker 13 views 1 comment 0 points Most recent by Melinda Uhland-Oracle Receivables & Collections
-
When the Help Desk Category is manually changed, do queue change automatically?We have automatic routing turned on with Omnichannel for Next Gen Help Desk requests, but sometimes the reporter/requester misidentify the Category which based on our ru…
-
How can we make Virtual field Read OnlySummary: How Can we make virtual Fields read Only from VBS . Content (please ensure you mask any confidential information): Version (include the version you are using, i…
-
Products created in Sales and not available in Work OrderHello, We've created 2 Products in Sales > Products with option Eligible for Service. But when we navigate to Service Request and try to add these products in Parts or W…Nalsoft Pvt Ltd 21 views 1 comment 0 points Most recent by Dimple-Nagesh-Support-Oracle Fusion Service
-
Redwood: Security usage in Express modeSummary: We currently enabled Redwood for Performance Management and deployed some pages in our production environment. In our build, the instruction is to use Express m…Ferdie Mendoza 11 views 1 comment 0 points Most recent by Melinda Uhland-Oracle Visual Builder Studio for HCM
-
How multiple users can work on the same Visual Builder Studio project.This tip article demonstrates how multiple users can work on the same Visual Builder Studio project. Thanks, Edson -
No application partner was found to process the messageNo application partner was found to process the message while processing AP Invoices inbound. While processing validated Inbound Collaboration Messaging , we are getting…v_snaralasetti 173 views 2 comments 0 points Most recent by Daniela Petria-Oracle Payables, Payments & Cash Management
-
Move Classic HR Help Desk to NextgenSummary: My client is using Classic UI of HRHD need to move HRHD to NextGen what is the process and is there any document to follow the same or is there any video to ref…
-
Can I create multiple item classes under root item class without product data hub license?I have a requirement, where I need an item auto numbering. It needs item class creation for each item class type. I have a question, can I create different item classes … -
create an expense approver to a specific person for a specific business unit CI have 3 Business Units. A, B and C. Expense report approver configured as shown below: Business Unit A and B are configured with Supervisory approval hierarchy (BPM Wor…
-
Oracle DigiCert certificate showing expire date 04jan25we are using SOAP web service (Externalreportwssservice) external integration platforms. we downloaded Oracle DigiCert certificate. it mentions expire data 04jan2025. Yo…
-
Facing unexpected behaviour while adding One time service address while creating a Work orderSummary: Hi All I am facing an unexpected behaviour while adding One time service address while creating a Work Order in SR, sometimes I am not able to select the County…Ashu Rewri - Trinamix 11 views 1 comment 0 points Most recent by Dumitru Grosu - Support-Oracle Fusion Service
-
HRHD Subject Area Time Month formatSummary: Hi Help Desk - HR Service Requests Real Time Subject Area have Time.Calendar Month field. The value is coming as '2024-12' (YYYY-MM) Format. We need to display …
-
How to handle more than 10,000 records using ArrayDataProviderSummary: We are trying to create a VBCS page with a table they should display a number of records. The problem is our records number to hundreds of thousands, and it see…emmanapostol 21 views 2 comments 0 points Most recent by Shay Shmeltzer-Oracle Visual Builder Studio
-
Service Centre - How to open Create Lead page in drawer?Summary: Hi @Edson Junior, Oracle, We have created a custom smart action in Service Request to Create Lead and in Browser Window target we have selected In-app-tab. but …
-
Customer Webinar: Intelligent Advisor for Service [November 2024]Intelligent Advisor for Service [November 2024] Do you wish to deliver a consistent, relevant, and personalized branded experience across the customer lifecycle and for …