Category 235
Discussion List
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Requesters require few privileges to view scanned invoices, does it consume separate license?Summary: We have gone live on the production instance and our client users who are 'Requesters' need to View Scanned Invoices in the system for receipting purposes and i…Helee Shah 24 views 1 comment 0 points Most recent by Nani Prasanth Doredla-Oracle Payables, Payments & Cash Management -
How to add the Ingestion Exclusion Rules in SR Classification only for specific email channels?Summary: As per customer's requirement, we are trying to add the Ingestion Exclusion Rules in SR Classification functionality. We want to restrict SR Classification func…
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EPM Enterprise Planning and Budgeting Cloud ServicesSummary: Hello Team, one of our customer is using an EPBM and a Fusion SaaS applications. Now their requirements is to white list the incoming traffic from these applica…Kishore BB-Oracle 12 views 1 comment 1 point Most recent by KiranTR-Support-Oracle Enterprise Data Management -
How are the Job and Grade linked at the table level in Fusion ?Hi, Could anyone tell us how are the Job and Grade linked at the table level, Referring to the tables PER_JOBS_F and PER_GRADES_F that way we can fetch the JobGrade link…
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Unable to update item of a specific organization via REST PATCH request.We have items which are currently master controlled and are made available across multiple organizations(Both master and other child orgs). The itemId is same across all…
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Unable to add resources to Internal Service request queuesSummary: I'm setting up internal help desk requests. I created a custom resource role and set the Usage to Service feature. I assigned this resource role and a resource … -
Oracle Retail POS - xStore needs to access (Input / Output) the ERP dataOracle Retail POS - xStore needs to access (Input / Output) the ERP data Where can I find reference Document for related APIs?
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Creation of Redwood work Order and service request directly from AccountSummary: Can we create redwood service request and workorder directly from account page? Any idea please if anyone have done the same? Thanks,
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Is there an interface that can query the status of Oracle fusion in real-timeIs there an interface for real-time querying of the status of Oracle fusion, including whether it is available for our company, including system updates and other unavai…
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Auto Assign Category and Queue to Service Request created through inbound email?Summary: SRs getting created through Inbound email with basic details (e.g. Title and Problem Description). Is there any way to auto assign a category and queue when SR …
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View photo option on work order attachment ( redwood)Summary: Greetings, Currently, on the OFSC Work Order Next Gen UI, we are mapping photos from OFSC to B2B Work Orders. As a user, it would be highly beneficial to have a… -
NGS - How to give expression in Layout condition?Summary: Hi @Edson Junior, Oracle , In Service center we requirement like need to show layout conditionally and layout condition is of following. if(CategoryId==30000001…Pratibha AdhavLTIMindtree 41 views 2 comments 0 points Most recent by Edson Junior, Oracle Fusion Service
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Standard Content Type not visible when creating articles in Knowledge using Redwood UISummary: Steps: 1. From the Springboard, select Knowledge > Authoring. 2. Click Create Article. Get No Items to Display. However, when I use Author Classic I can see 4 O…
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Performance Document can Automatic Upload to DORHi Team, We've one client requirement to attach the performance document as document of record (DOR) once the PD gets completed upon the performance cycle in redwood UI?…
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"Attachment1":"FAILED" Error While attaching document on Payment using SOAP API(With cleared status)We have a requirement to attach a PDF document to "Cleared Payment" using the SOAP API (localdomain/fscmService/ErpObjectAttachmentService). While trying to execute this…
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Remove Employee's Copy Help Desk RequestSummary: We have hidden the Copy Help Desk Request action for agents via Application Composer > Smart Actions. However, there is still that same action for employee. We …
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Is Fusion ERP protected by Fusion Cloud Virus Scanner for document uploads?Summary: Doc ID. 2672245.1 indicates that all HCM modules are protected by Fusion Cloud Virus Scanner, is it just HCM or are other areas such as ERP covered by the same … -
How to create alert for Long running ESS job in Oracle FusionI need to create an alert so that system can notify me if an ESS job in running for more than expected hours .. Is there a way to create an alert in Fusion system?
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Purpose of the 'Contact Information Category' field under Family and Emergency Contacts?Summary: What is the purpose of the 'Contact Information Category' field under Family and emergency contacts? Content (please ensure you mask any confidential informatio…Jammy Gupta 11 views 1 comment 1 point Most recent by Simona Stoian-Support-Oracle Human Capital Management
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Generative AI - Knowledge ArticleAI in CX B2B Service. We have a requirement to show AI features in CX B2B Knowledge Article. When we attach knowledge article in Service Request, AI creates response dra…
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Is it possible to change the default filter values selected for SR in Accounts details page layout?Summary: We are looking to show all the SRs for Accounts (open and closed) by default in Service Requests tab of Account. At present by default Open SRs are shown and th…
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Sending an Outbound message via groovySummary: Hi, Is it possible to send an outbound message from a service request using groovy? Basically, we want to automate some outbound messages on the click of a butt… -
Case Management Fields in redwood UISummary: We have 3 categories of Case management. And we have around 60 Date fields to be created but when we tried creating under Application Composer > Standard Object…
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With Fusion REST APIs is there a way to 'describe' a child resource without requiring parent Id ?Of course the approach is https://{{host}}/{{apiEndpoint}}/{{parentResource}}/{{parentId}}/child/{{childResource}}/describe However, this requires there to be an instanc… -
Resolution due date on OFSC work orderSummary: In our implementation, we dont have the enterprise contract module and instead utilize subscription management. Currently, in defining SLAs for work in OFSC act…
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Redwood - How default field value on create in Service Request?Summary: Hi @Edson Junior, Oracle, On Service request page we have Customer Type. For this field we want default value as PARTICULARIES. we tried to give default value f…Pratibha AdhavLTIMindtree 31 views 1 comment 1 point Most recent by Daniel Placinta -Support-Oracle Fusion Service
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How to add custom table which has records in layoutsSummary: We need to add one custom page in tab in custom object. When user click on that tab it open that custom page and that page will call Third party API and we need…
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How to restrict standalone work order creation in Fusion Service?Summary: How we can control that user should not be able to create standalone work order n Fusion Service? Work Order must be created from Service Request page. Content …