Category 235
Discussion List
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Knowledge Article's Attachment in OB Email Message sent from SRSummary: How to include the Knowledge Article's attachment in outbound email message being sent from SR. Currently when article is inserted as text or link, only article… -
Best way to restrict user access to environment during P2T refreshSummary: Currently when we are having an environment refreshed, we advise the entire user base the schedule for it and when it should be available. Users still reach out… -
Create a new Action Plan TemplateSummary: Creating a new action plan template in Fusion Service is done through 'Manage Action Plan Templates' task from Setup and Maintenance. However, the user is not A…
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Not able to select completion sub inventory for a Maintenance Work OrderRequirement is that, if we have 5 qty's of asset to be repaired, completed one qty , how do differentiate in the existing stock which is repaired and which is not not, a…
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How to make Actions visible to customers?Summary: When creating actions and action plans, I see that the visibility of an action allows you to select "Customer Visible" however, we are not seeing the actions sh…
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custom layout not visible in-Service Request ObjectHi We have created custom layout for Create/Details page for Service Request Object. After publish, custom layout is not visible only standard layout is visible. Please …Ravikumar S-Oracle 11 views 1 comment 0 points Most recent by Daniel Placinta -Support-Oracle Fusion Service
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How to enable Format painter option in Service request object?Format painter option is not enabled hence we are unable to maintain the font style and font colour in service request. Kindly please let us know how to add format paint…
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Can I use the following seeded fields?Hi, I will be persisting external system service request ID, and service request number (both are different values), in Oracle CX Service Request form. Can I use the "Or…
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Does UCM gets refreshed in oracle cloud by oracle, meaning files will be gone after the refresh?Summary: Does UCM gets refreshed in oracle cloud by oracle, meaning files will be gone after the refresh? Content (please ensure you mask any confidential information): …Manisha Singh 22 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Oracle WebCenter
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customized configuration for service logistics and subscriptionHi There, we want cutomized Service request page to display the subscription related to the asset we have choose in service request and also shows the history of subscri… -
I am asking for a best practice, after a refresh, is there an ESS job that compiles all fast formulaI am asking for a best practice, after a refresh, is there an ESS job that compiles all fast formulas that should be run, our FFs with add_rlog error after refreshes.Sally Ackerman 11 views 1 comment 1 point Most recent by Monica Vijayashanker -Oracle Fusion Service
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Incorrect Seniority Date Shown For Employees with Length of service less than 1 yearHi, We have requirement as of below,facing issue as Incorrect Seniority Date Shown For Employees with Length of service less than 1 year I have attached the catalog file…Bhaskar Gowda-Oracle 41 views 1 comment 0 points Most recent by Girish Singh-Oracle Human Capital Management
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Is there a table in Oracle to view the Fixed Assets AttachmentsI am looking to query the Fixed assets where there are no attachments. Is there a table that would provide me with the assets and the associated attachments
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we are looking for mechanism or process to delete files from content server in Production ?Hi Team, For one of our requirement, we are generating 100+ files on content server via BI Report. we are looking for mechanism or process to delete files from content s…
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Ability to maintain same serial number for child assetsHi users, We want to know if it is possible to maintain the same serial number for different child assets of a parent asset (items will be different for the child assets…
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Rest API to get countrycodeI have a requirement in OIC for fetching Country code based on BusinessUnit and PartysiteID . Do we have any rest Api's available for this Use case?keerthi Prasanna-Oracle 31 views 2 comments 0 points Most recent by keerthi Prasanna-Oracle Fusion Service -
What is the purpose of 'Due Date' under an action added to a Help Desk request?Summary: What is the purpose of 'Due Date' under an action added to a Help Desk request? Content (please ensure you mask any confidential information): I created an acti…
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How to delete expired SSO certificate?In our single sign on configuration page(Security console), we see two expired identity service provider(certificates) with Enable Flag= Yes, we would like to know how w…
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Accruals should elapse after plan limit reaches maximum from next monthOracle Fusion Cloud Applications 23C (11.13.23.07.0) The absence plan is Incremental and 1.5 leaves per month accrual The absence plan has a 45-day maximum limit an empl… -
How to pre default Service Activity Type in the Add Labour / Expenses / Parts DetailSummary Navigation: Service -> Service Request -> Work Order -> Charges Sub tabs : Labour / Parts Details / Expenses While trying to add record, expecting to auto popula…
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Requirement to reopen the resolved SR when there is any customer entry to it.Summary: We have a requirement to reopen the resolved SR when there is any customer entry to it. We have created new status value, i.e., Reopened. We have also created t…
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Can we put AP invoice approvals on the Withholding Tax invoice types in Fusion cloud payables?Can we put AP invoice approvals on the Withholding Tax invoice types in Fusion cloud payables?Sreenivasulu Donka 11 views 1 comment 0 points Most recent by MiaM-Oracle Payables, Payments & Cash Management
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How to Restrict Service Request Visibility Based on Queue**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: We would like to limit the service request visibility based on que…
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Column order changes when exporting AR receipts data to excelThis issue is happening with few users Excel export file shows different column order when compared with FUSION UI Is there any solution or workaround for this behavior?…
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Praveen Gehlot 41 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service -
Lookup type of the Level field inside Contract infoHi Team, Please can anyone help me with the Lookup type code for the Level Field in the Contract info section while hiring a employee from 'Hire an Employee' action.Joydeep094 31 views 1 comment 0 points Most recent by Simona Stoian-Support-Oracle Human Capital Management
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Returning used SN from customer on new “Used” item number creates duplicate assets recordsSummary: Returning used SN from customer on new “Used” item number creates duplicate assets records Content (please ensure you mask any confidential information): When a… -
How to create a web Application through sandboxSummary: how can i create a web application in the below screenshot Content (please ensure you mask any confidential information): Version (include the version you are u…