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OpenAir Sandbox, Demo Maintenance Notification – January 23, 2021
This communication is to notify you of a service interruption while we perform critical hardware and network maintenance that will impact access to all OpenAir sandbox and demo accounts. OpenAir Sandbox, Demo: Scheduled for a service interruption of approximately 8 hours on Saturday, January 23, 2021 beginning at 10:00PM…
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OpenAir | FTPS Protocol and Custom Remote Ports for Automatic Backup Service (ABS)
As a final reminder, OpenAir will stop supporting the FTPS protocol for the Automatic Backup Service. Additionally, OpenAir will stop supporting custom remote ports for Automatic Backup Service. This takes effect on January 20, 2021 on which date the FTPS protocol and custom remote ports will cease to work. This change is…
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OpenAir Production Emergency Maintenance – January 16, 2021
This notice is to inform you of a service interruption on Saturday, January 16, 2021 beginning at 9:00 PM PT while we perform hardware maintenance that will impact access to your OpenAir production account. OpenAir Production: Scheduled for a service interruption of approximately 2 hours on January 16, 2021 beginning at…
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OpenAir | Salesforce Connector
As a reminder, OpenAir will stop supporting the deprecated legacy NetSuite OpenAir/Salesforce connector with effect from April 2021 with the OpenAir 2021.1 Release. This change is required as Salesforce will deactivate the Salesforce endpoint used by the NetSuite OpenAir/Salesforce Connector effective with the Summer ’21…
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OpenAir | End of Support for Legacy SAML Endpoint
As a reminder, OpenAir will stop supporting legacy SAML endpoint, (https://www.openair.com/saml.pl?o=P and https://sandbox.openair.com/saml.pl?o=P) effective with OpenAir’s April 2021 Major Release. Customers that are using the legacy endpoint should switch to the new SAML endpoint (https://auth.openair.com/sso and…
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OpenAir Production Emergency Maintenance – November 15, 2020
This communication is to notify you of a service interruption on November 15, 2020 beginning at 2:00AM ET while we perform hardware maintenance that will impact access to your OpenAir production account. OpenAir Production: Scheduled for a service interruption of approximately 1 hour on November 15, 2020 beginning at about…
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Test Thread
This is a test
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Moved: Introduce Yourself!
This discussion has been moved.
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OpenAir Password Policy Changes – Effective October 2020 Release – Final Reminder
In order to help maintain the latest security standards, the OpenAir application will be enforcing the following passwords policies effective September 19, 2020 for Sandbox and October 10, 2020 for Production. * Passwords cannot be the same as your User ID * Users need to confirm current password before changing to a new…
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OpenAir | October 2020 Release Preview
Release Preview environment for NetSuite OpenAir will be available beginning Friday September 25, 2020. Release Preview allows you to preview the upcoming October Release by giving you access to new features as well as the ability to test workflows using a recent copy of your Production Database. Access to Release Preview…
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OpenAir October 2020 Release – Sandbox Upgrade Notification
This notice is to inform you of scheduled downtime while we upgrade accounts on sandbox.openair.com to the OpenAir October 2020 Release. OpenAir Sandbox Upgrade: Saturday September 19, 2020 beginning at 6:00 AM ET. Estimated downtime is 8-10 hours. Please contact OpenAir Customer Support if you have any questions.
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Tell us about your experience since moving from QuickBooks!
In an on-going effort to keep improving your experience, we’re seeking out some people who came from QuickBooks as an accounting solution and are now using NetSuite. Our ask is 60 minutes of your time on a Zoom call so you can tell us about your experience with NetSuite: the good, the not-so-good, anything that’s missing.…
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OpenAir Password Policy Changes – Effective October 2020 Release
In order to help maintain the latest security standards, the OpenAir application will be enforcing the following passwords policies effective September 19, 2020 for Sandbox and October 10, 2020 for Production. * Passwords cannot be the same as your User ID * Users need to confirm current password before changing to a new…
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Oracle NetSuite Community is on the move!
We are happy to announce that we will be migrating to a new platform later this year – one that will enable us to implement many of the suggestions you’ve provided and create a more consistent experience across all of Oracle’s communities. Planned enhancements include: * A more modern, simple and mobile-friendly interface…
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OpenAir Production Maintenance Notification – July 18, 2020
This communication is to notify you that the OpenAir maintenance scheduled for June 13, 2020 has been rescheduled to Saturday July 18, 2020. There will be a service interruption while we perform critical hardware and network maintenance that will impact access to all OpenAir production accounts. OpenAir Production:…
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OpenAir Production Maintenance Notification – June 13, 2020
This communication is to notify you of a service interruption while we perform critical hardware and network maintenance that will impact access to all OpenAir production accounts. OpenAir Production: Scheduled for a service interruption of approximately 4 hours on Saturday, June 13, 2020 beginning at 12:00PM ET. Any users…
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Reminder: Data Center Migration Date for your OpenAir Production Account
Pre-Migration You must ensure that all integrations are updated to use your account specific domain in order to send their requests to the new location (OCI) after migration. Also ensure any necessary whitelisting by domain is in place per previous instructions, available at the end of this notice. If your Production…
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Reminder: Data Center Migration Date for your OpenAir Production Account
As a reminder, here are details of previous communication about the move to a new data center, Oracle Cloud Infrastructure (OCI): OpenAir is Moving to OCI! (Action Required) OpenAir is very excited to announce our upcoming migration into Oracle Cloud Infrastructure (OCI)! We are very excited to leverage the power of OCI,…
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OpenAir | April 2020 Release Preview
Your Release Preview environment for NetSuite OpenAir will be available beginning Friday April 3, 2020. Release Preview allows you to preview the upcoming April Release by giving you access to new features as well as the ability to test workflows using a recent copy of your Production Database. Access to Release Preview…
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OpenAir April 2020 Release – Production Upgrade Notification
This communication is to notify you of scheduled downtime while we upgrade your OpenAir production account to the OpenAir April 2020 Release. OpenAir Production Upgrade: Saturday April 18, 2020 beginning at 6:00 AM ET. Estimated downtime is 6-10 hours. During this time, your account will be unavailable. Please contact…
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OpenAir April 2020 Release – Sandbox Upgrade Notification
This communication is to notify you of scheduled downtime while we upgrade OpenAir accounts on sandbox.openair.com to the OpenAir April 2020 Release. OpenAir Sandbox Upgrade: Saturday March 28, 2020 beginning at 6:00 AM ET. Estimated downtime is 8-10 hours. Note: OpenAir’s Production upgrade is planned for Saturday April…
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Rescheduled: Enabling of New Identification Service in OpenAir Production
The enabling of OpenAir’s new Identify Authentication Service in OpenAir Production has been rescheduled to Tuesday, March 10, 2020.As part of the move to OCI, OpenAir's new Identity Authentication Service, which is described in the October 2019 OpenAir Release notes, will be enabled in OpenAir Production on March 10,…
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Enabling of New Identification Service in OpenAir Production
As part of the move to OCI, OpenAir's new Identity Authentication Service, which is described in the October 2019 OpenAir Release notes, will be enabled in OpenAir Production on February 19, 2020. The Identity Authentication service is currently enabled on Sandbox. Once the new Identity Authentication Service is enabled on…
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OpenAir Production Maintenance Notification – February 22, 2020
This communication is to notify you of a service interruption while we perform critical hardware and network maintenance that will impact access to all OpenAir production accounts. OpenAir Production: Scheduled for a service interruption of approximately 10 hours on Saturday, February 22 beginning at 10:00PM ET. Any users…
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OpenAir Sandbox, Demo Maintenance Notification – February 8, 2020
This communication is to notify you of a service interruption while we perform critical hardware and network maintenance that will impact access to all OpenAir sandbox and demo accounts. OpenAir Sandbox, Demo: Scheduled for a service interruption of approximately 10 hours on Saturday, February 8, 2020 beginning at 10:00PM…
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OpenAir | Email Delivery & Security Improvements - Rescheduled for the Week of 4th February 2020
OpenAir engineers will be performing work in production to improve email delivery and offering additional security improvements where every message could be authenticated using SPF, DKIM and/or DMARC. OpenAir is planning on performing the required changes to the platform the week of 4th February 2020. The changes will get…
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OpenAir Sandbox Migration to OCI
This notice is intended for OpenAir customers with at least one sandbox instance. Your OpenAir Sandbox account will be migrated to OCI on Saturday January 25, 2020. The migrations will start at 12:00 PM ET and are expected to end by 3:00 PM ET. Please expect that your Sandbox account(s) will be unavailable during these…
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Enabling of New Identification Service in OpenAir Sandbox
As part of the move to OCI, OpenAir's new Identity Authentication Service, which is described in the October 2019 OpenAir Release Notes, will be enabled in OpenAir Sandbox on Wednesday December 11, 2019. The Identity Authentication service will be enabled on Production at a later date which will be announced in a…
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OpenAir | Email Delivery & Security Improvements - To be Rescheduled
In order to give our customers more preparation time, we have decided to postpone these email related changes. We will communicate the new rollout date once it’s been established. OpenAir engineers will be performing work in production to improve email delivery and offering additional security improvements where every…
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OpenAir | SHA1 Ciphers Deprecation – Final Reminder
As of the October 2019.2 release, OpenAir has deprecated support for weak SHA1 ciphers, and has added support for new, stronger ciphers, as part of our ongoing commitment to security best practices. Please notify your IT / Technical team about this requirement ASAP. Support for stronger ciphers was added ahead of the…