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External supplier registration request keeps being rejected

edited Nov 20, 2016 8:07PM in Supplier Management 19 comments

Summary

External supplier registration request keeps being rejected

Content

Hi,

since a few days, all external supplier registration requests keep beging rejected straight away. I have linked a rule that should automatically approve all registrations, but every supplier I try keeps being rejected. The message just says ' supplier rejected' and I cannot see any additional information why the supplier is rejected. In the supplier data I cannot see any details, it just says error (see attachment).

Internal supplier registrations do work (similar rules) and also the promote to spend approval flow works properly.

Can I see somewhere what is the cause of this issue (why is it rejected) and what could be the cause?

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