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    • Whitelisting the Service Cloud Widget for OPA

    edited Sep 5, 2019 1:09AM in Intelligent Advisor for Fusion Service

    Summary

    Is OPA Hub whitelisting compatible with a Service Cloud Widget?

    Content

    A customer is protecting anonymous OPA interviews that are hosted on their intranet via whitelisting (implemented by Oracle via an SR)

    They are now expanding use cases to interviews delivered by the CP widget to logged in contacts.

    HOWEVER, because of the white listing, interviews will not render in the widget.

    We have updated the SR but wondering if anyone has experienced this before - is it possible to whitelist the OPA widget?

     

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