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Product Notice: Bulk API – More detailed 500 response and new sync log (May 2020)

Update (April 16, 2020): If attempting to execute a sync with an app service instance id that doesn't exist, there will not be a new sync log message, instead this existing sync log message will be returned: “ELQ-00122: Validation errors found on sync {syncId} for user {userId}. Sync will NOT proceed.”. The product notice has been updated to reflect this.

Overview

With the arrival of Eloqua release 20B (May 2020), the Bulk API will return a more detailed 500 response and there will be one new sync log message.

What’s changing?

500 Response

Currently, when the Bulk API returns a 500 error there is no detail provided, with the status of “500 The service has encountered an error.” being the only response.

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