Routing is not working properly
Content
Hi,
I created a bucket and three groups in it which contains single resource in each group.
Configured work zones for three groups and when I configured a routing plan and tried to run against bucket, no activity is being routed to desired group.
No work skills configured, just based on Work zones,activity needs to be routed to particular resource.
Routing Summary Popup contains nothing
Can anyone help me in routing configuration
Subject edited by Danette Beal for clarity
Version
Oracle Field Service Cloud0