Engaging with customers on social media is key to building your company’s audience. With the Engage feature in Oracle Social Cloud, marketers can connect one-on-one with customers and influencers through a customizable engagement console.
This OnDemand course details the importance of engaging with your customers and how the Engage tool can help you achieve that. Then, it focuses on creating and customizing your social media inboxes and sorting and filtering your messages. It also covers the quick actions you can take to better react and engage with your communities, all from one place.
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