Revenue Performance Management relies on the communication between the Marketing and Sales Teams. The Customer Relationship Management (CRM) system’s integration with Eloqua is an integral part of the communication process. This integration is configured, monitored, and maintained by an Eloqua Administrator and a CRM Administrator.
The new Eloqua 10: System Integration class in Eloqua University has been designed to explain the administration of the CRM Eloqua integration to an Eloqua Administrator. This 3-hour instructor led course will help you understand the standard CRM Eloqua integration and the procedures to maintain, update, and troubleshoot the integration process. The key tasks discussed in this course are supported with detailed demonstrations or hands-on exercises.
Note: The course uses Salesforce CRM for exercises and demonstrations. However, the procedures covered in this course are applicable to all popular CRMs.
This class is intended for advanced Eloqua users who are administrators and power users. We recommend at least one year Eloqua experience, as well as completion of the Eloqua Master certification prior to attending this class. This is a very advanced class where Administrator-level security access will be required for most exercises. Learn more about the Eloqua 10: System Integration course, download the attached course abstract.
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