Oracle Responsys: Course List

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    Oracle CX Marketing teaches modern marketing best practices and how to apply them in Oracle Responsys. Our training unlike the other trainings offered by outside consultant companies is up-to-date, as we have access to all new release features, even those in controlled availability.  We have noticed that some companies which offer Responsys training actually just copied our materials, so why get it second hand? Also we staff training experts, where other firms don't actually understand how adults learn, so they don't train clients properly and then people aren't baselined properly to start a project. We have seen when a consulting firm thinks they can just offer Responsys training, but then the person delivering training is clearly not a trainer and the training has to stop midway because it is unsatisfactory. This is so painful and just not worth it. Use Oracle for your education needs, because we are here for you 24/7 for a year with an education subscription. The subscription gets you online trainings with instructors that were campaign specialists which you can enroll into as many times as you need a month, as well as a catalog of OnDemand trainings in 60+ different topics. We also have industry topic training because it's about you as a digital marketer as a whole, as well as you get access to training on Eloqua, Infinity, Maxymiser, CXAudience and more.  You are not a one-time training event to us, you are on a journey as a digital marketer and we want to help you grow. Let us show you the training we have to offer before you decide, as we are confident in our training offering as we are working on it every single day.


    Subscribers can access these courses 24/7 within their subscription. If you're not yet a subscriber, take a few moments to learn what comes with a Responsys CLS subscription and other Oracle University training options, talk to your account manager or email our sales team. Whether OnDemand or via a Live Virtual Class, learn your way, on your schedule.


    Note: This orange icon identifies courses that are also delivered as Live Virtual Classes (LVC) by an expert Instructor from Oracle University.



    This series is for individuals that are not familiar with the Responsys product or what features and courses are available with the Responsys Learning Subscription.


    The Getting Started with Responsys learning path includes:

    • Oracle Responsys Overview
    • Oracle Responsys Product Demonstration


    If you are trying to get started with learning the Responsys application in detail, please take the Responsys Essentials Series listed in the next section.



    A combination of best practices and hands-on product learning orients new users to the capabilities of Oracle Responsys. The Responsys Essentials Series is the course requirement for the Oracle Responsys Master accreditation. Interested in an accreditation? Refer to the Responsys Essentials (Master) Accreditation Requirements.


    Please note that the training dates below are for your reference only - to enroll, please visit your CX Marketing Learning Subscription


    Oracle Responsys: Essentials Series  Oracle Responsys Public Schedule

    Topics include:

    • Essentials of Navigation
    • Essentials of Data Sources
    • Essentials of Audience Designer
    • Essentials of Segment Groups
    • Essentials of Managing Content
    • Introduction to RPL for Marketers
    • Essentials of a Basic Email Campaign
    • Essentials of Dynamic Campaigns
    • Essentials of Program
    • Reporting with Interactive Dashboards

    CX Marketing Learning Subscription - Public Class Schedule



    This training is for those individuals who are involved in a Responsys Implementation.

    Note: This Bootcamp should be taken if trying to obtain the following certification: Oracle Responsys Marketing Platform 2019 Implementation Essentials certification, which is Exam number 1Z0-1032.





    Build on your Responsys product knowledge with these in-depth courses that teach the advanced concepts and platform features of Oracle Responsys.




    You can access some courses from Oracle University’s learning subscription for FREE using an Oracle account. Details on how to access free Responsys training are given on the Access Free CX Marketing Courses page.


    The Oracle CX Audience Essentials series enables you to get started with the CX Audience product.

    The series includes the following courses:

    • CX: Audience: Fundamentals
    • CX Audience: Data
    • CX Audience: Audience Segmentation
    • CX Audience: Audience Insight



    The Getting Started with Oracle CrowdTwist learning path enables individuals to familiarize themselves with the Oracle CrowdTwist’s key features and capabilities.

    This learning path includes two courses:

    • Oracle CrowdTwist Overview
    • Oracle CrowdTwist Product Demonstration



    Refine your marketing processes and deliver more effective campaigns. These courses are recommended for all marketers, no Oracle Responsys product knowledge is required.