Discussions

Do Not Include Specific Links in Email Reports

Brad Dunzer
Brad Dunzer Posts: 32 Red Ribbon

Looking to build a report in Insight like those that are possible with the "Email Analysis by Send Date" subject area, but I want to exclude specific links from being included in the metrics.

I can do this in the "Email Clickthrough" subject area, but I need send data included so I can do my calculations of click-rates.

I can not seem to combine the proper subject areas together that would allow me to develop this kind of report.

Answers

  • Sachin Jain-Oracle
    Sachin Jain-Oracle Mr Posts: 161 Employee
    edited May 4, 2022 5:59PM

    Hi Brad Dunzer

    Thank you for reaching out to the community forum with your question.

    I have reviewed the question, and I believe the "Email Analysis by Activity Date - Total Clickthroughs" report should give you the option to filter specific links from the information along with data that is possible with "Email Analysis by Activity Date". Please add the "Email Clickthrough" subject area as shown in the attached image.

    If you would like to continue the discussion here, please feel free to post your comment or feedback.

    If I answered your question, please click "yes" in the "Did this answer your question" section below.

    Thanks

    Sachin Jain

    Community Manager

    Stay Safe | Stay Healthy

    Thanks, and Best Regards

    Sachin Jain | CX Community Manager

  • Brad Dunzer
    Brad Dunzer Posts: 32 Red Ribbon

    Thanks for the reply.

    But if you start with the "Email Analysis by Send Date" and then add in the subject area "Email Clickthrough" all of your send data is not available. This usually happens to me when Subject Areas are not compatible to combine together.