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Troubleshooting: missing items between the plans

Received Response
edited Dec 10, 2018 12:28PM in Supply Chain Planning and Collaboration 1 comment


Troubleshooting + solution when missing items between plans



Scenario: User has 2 identical plans but with a difference in plan#1 has a filter with one Product Line and plan#2 has all the Product Lines selected in the member's filter. A user ran both plans, and few items can't see in plan#1.

Solution: The reason that few items are not present in plan#1 is that they have org-varying category relationships. We do not support org varying item-category catalogs as hierarchies (ER 27616152 - PLANNING SHOULD CONSIDER ORG-CONTROLLED CATALOGS). It must be a master controlled catalog, or if org-controlled, then the item must belong to the same category in every single org. 

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