Troubleshooting: missing items between the plans
SummaryTroubleshooting + solution when missing items between plans
Scenario: User has 2 identical plans but with a difference in plan#1 has a filter with one Product Line and plan#2 has all the Product Lines selected in the member's filter. A user ran both plans, and few items can't see in plan#1.
Solution: The reason that few items are not present in plan#1 is that they have org-varying category relationships. We do not support org varying item-category catalogs as hierarchies (ER 27616152 - PLANNING SHOULD CONSIDER ORG-CONTROLLED CATALOGS). It must be a master controlled catalog, or if org-controlled, then the item must belong to the same category in every single org.