What's new in Customer Journeys?

Connect and learn more!
Update a custom property via set_property Message scenario — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Update a custom property via set_property Message scenario

Received Response
edited Jan 2, 2019 4:32PM in Field Service 7 comments


Updating the custom property which the change in Status of the Property


Hello Experts,

I am currently trying to update the set_property and are currently facing error as the wrong configuration.

Can someone share the correct format to update the system property and customer property via Message scenario?

We are currently following the below steps for updation:

1. Adding the Trigger: Not Done as per our current scenario.

2. In Setting adding the Delivery Channel as Set Property.

3. Adding the updated value of the property in the Patterns.

For example: 

Message Body :



Do let us know what should is the property methodology of updating the property via Message Scenario

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!