Preventing certain users from viewing field values
Summary
Customize Service Request Status field so that certain users cannot view the value "Resolved"Content
Hello experts,
Can I perform an action where certain users cannot view the value "Resolved" in the Service Request Status while others can? I thought of creating a custom field called Service Request Status and displaying the page that contains the custom field to certain roles but I was told it will affect the reports that display SRs based on certain statuses.
Thank you,
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