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How to Avoid User Requiring to Approve an Invoice Multiple Times if Delegated to by More than 1 Pers

edited May 8, 2019 11:56PM in Payables, Payments & Cash Management 2 comments

Summary

We had a case where our CEO had to approve 1 invoice 2x b/c 2 people underneath him had delegated to him.

Content

We have invoice approval rules built based on $ amount and the highest level of approval is the CEO.

We had a case where 2 people underneath the CEO were out and created vacation rules where they "delegated" to the CEO. When an invoice came in that met the $ requirements the CEO had to approve the 1st delegation and then approve the 2nd user's delegation to him. Is there a setting somewhere that I'm not away of that will just approve the invoice without the same user needing to approve it twice?

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