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Measuring Assignee Performance

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edited Sep 5, 2017 7:00AM in Process Automation 2 comments

Summary

Measuring Assignee Performance

Content

Hi,

I need to find a way to measure the time taken for the task assignee to complete their task.

There are some existing dimensions and measures in the Business Analytics section but it does not fully meet my requirement. What I need is the total time spent by the task assignee from the time the task is assigned and the time the task is submitted by the assignee.

Please advise how can I do this in PCS.

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