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Insert a click to chat link on a HTML page — Cloud Customer Connect
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Insert a click to chat link on a HTML page

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edited Sep 11, 2019 6:38PM in Digital Customer Service 16 comments

Summary

I would like to insert a link to open the chat window on one of our company's intranet pages

Content

I would like to insert a link to open the chat window on one of our intanet pages. When an employee clicks on this "click to chat" link, the chat window should pop up.

The chat URL that we have is similar to this:

https://embg-prod-xxxxx.builder.ocp.oraclecloud.com/ic/builder/rt/MyCompany_Chat/live/webApps/dcs/

This open a splash page with additional content that I don't need. I want the chat window to open directly.

I originally opened SR 3-20726208421 : Need assistance configuring chat function

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